Chief Operations Manager

MAINTAIN THE OPERATIONS OF ALL BRANCHES

• SALARY 30000-45000
• MINIMUM 5-6 YEAR EXPERIENCE
• QUALIFICATION : MBA
• WORK EXPERIENCE : HEALTH SECTOR PREFERED

The Chief Operations Manager (COM) at Arden Health Care plays a crucial leadership role in ensuring the smooth and efficient operation of the organization’s healthcare services. Below is a comprehensive breakdown of the typical responsibilities, expectations, and strategic influence of a Chief Operations Manager :

1. Operational Leadership

• Oversee Day-to-Day Operations: Ensure all departments—clinical, administrative, and support—are running efficiently and aligned with organizational goals.
• Implement Best Practices: Streamline procedures to enhance quality of care, patient experience, and staff productivity.
• Compliance & Safety: Guarantee adherence to health and safety regulations, as well as Care Quality Commission (CQC) standards.

2. Strategic Planning and Execution

• Support Executive Strategy: Work closely with the CEO and executive board to translate long-term strategies into actionable operational plans.
• Growth Management: Lead expansions, service additions, or restructurings while minimizing disruption.
• Performance Monitoring: Set KPIs and performance benchmarks for departments and hold teams accountable.

3. Financial Oversight

• Budget Management: Develop and manage operational budgets, aiming for cost efficiency without compromising care quality.
• Resource Allocation: Optimize the use of staffing, equipment, and facilities to balance patient care and financial performance.
• Contract and Vendor Management: Oversee contracts with suppliers and service providers, ensuring value and compliance.

4. Workforce Leadership

• Staff Development: Support recruitment, training, retention, and career development of clinical and non-clinical staff.
• Team Building: Promote a collaborative culture and ensure departments work synergistically.
• Workforce Planning: Address staffing needs, succession planning, and workforce sustainability.

5. Patient and Stakeholder Engagement

• Service Improvement: Monitor patient feedback and clinical outcomes to lead quality improvement initiatives.
• Complaint Management: Lead the resolution of serious complaints or incidents, ensuring learning and accountability.

6. Technology and Innovation

• Digital Transformation: Oversee implementation of health tech , ensuring integration enhances operational efficiency.
• Data-Driven Decision Making: Use operational and clinical data to inform service development and strategic choices.

7. Risk and Crisis Management

• Emergency Planning: Prepare for and respond to operational crises such as pandemics, staffing shortages, or IT failures.
• Risk Mitigation: Identify potential risks and put mitigation plans in place proactively.

Reporting Lines

• Reports directly to: Chairman & Managing Director

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Schedule:

• Day shift

Experience:

• Operations management in health care: 5 years (Required)

Location:

• Thrissur, Kerala (Required)

Work Location: In person