Chief Operation Manager

Job Description

MAINTAIN THE OPERATIONS OF ALL BRANCHES SALARY 30000-45000 MINIMUM 4-6 YEAR EXPERIENCE QUALIFICATION : MBA/MARKETING WORK EXPERIENCE : HEALTH SECTOR PREFERED The Chief Operations Manager (COM) at Arden Health Care plays a crucial leadership role in ensuring the smooth and efficient operation of the organization’s healthcare services. Below is a comprehensive breakdown of the typical responsibilities, expectations, and strategic influence of a Chief Operations Manager : 1. Operational Leadership Oversee Day-to-Day Operations: Ensure all departments—clinical, administrative, and support—are running efficiently and aligned with organizational goals. Implement Best Practices: Streamline procedures to enhance quality of care, patient experience, and staff productivity. Compliance & Safety: Guarantee adherence to health and safety regulations, as well as Care Quality Commission (CQC) standards. 2. Strategic Planning and Execution Support Executive Strategy: Work closely with the CEO and executive board to translate long-term strategies into actionable operational plans. Growth Management: Lead expansions, service additions, or restructurings while minimizing disruption. Performance Monitoring: Set KPIs and performance benchmarks for departments and hold teams accountable. 3. Financial Oversight Budget Management: Develop and manage operational budgets, aiming for cost efficiency without compromising care quality. Resource Allocation: Optimize the use of staffing, equipment, and facilities to balance patient care and financial performance. Contract and Vendor Management: Oversee contracts with suppliers and service providers, ensuring value and compliance. 4. Workforce Leadership Staff Development: Support recruitment, training, retention, and career development of clinical and non-clinical staff. Team Building: Promote a collaborative culture and ensure departments work synergistically. Workforce Planning: Address staffing needs, succession planning, and workforce sustainability. 5. Patient and Stakeholder Engagement Service Improvement: Monitor patient feedback and clinical outcomes to lead quality improvement initiatives. Complaint Management: Lead the resolution of serious complaints or incidents, ensuring learning and accountability. 6. Technology and Innovation Digital Transformation: Oversee implementation of health tech , ensuring integration enhances operational efficiency. Data-Driven Decision Making: Use operational and clinical data to inform service development and strategic choices. 7. Risk and Crisis Management Emergency Planning: Prepare for and respond to operational crises such as pandemics, staffing shortages, or IT failures. Risk Mitigation: Identify potential risks and put mitigation plans in place proactively. Reporting Lines Reports directly to: Chairman & Managing Director Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Work Location: In person