Chief of Staff

manufacturing, offline retail, product innovation, and geographic expansion

Chief of Staff

What You’ll Be Doing

1. Strategic Planning & Execution

• Work closely with me to define, track, and execute our most important priorities.
• Build frameworks to monitor performance and ensure operational excellence.
• Conduct market research, analyze data, and benchmark competitors to help us stay ahead.

2. Business Operations & Process Optimization

• Identify bottlenecks across supply chain, manufacturing, fulfillment, and CX — then fix them.
• Partner with function heads to make processes faster, smarter, and scalable.
• Get hands-on in helping set up and optimize our

  continuous foam manufacturing plant

  and mattress assembly facility.

3. Leadership Enablement

• Act as my thought partner — helping manage priorities, internal comms, and stakeholder alignment.
• Work with the leadership team to ensure clarity on goals, ownership, and timelines.
• Prepare reports, dashboards, and decks for key internal and external discussions.

4. Special Projects & New Initiatives

• Take ownership of cross-functional projects that drive growth, efficiency, and profitability.
• Support new opportunities in

  manufacturing, offline retail, product development, and expansion

  .

Who You Are

• 5–8 years of experience in

  consulting, strategy, operations, or leadership

  roles (we love ex-founders) — ideally in a high-growth startup, D2C brand, or e-commerce company.
• Tier-1 MBA (IIM/ISB) preferred, but we value

  hustle, execution, and curiosity

  over degrees.
• You’re a problem-solver with strong analytical skills and a bias for action.
• Comfortable working across multiple priorities and wearing many hats.
• You take ownership, thrive in ambiguity, and are obsessed with building things that last.

Why Join Flo

• Work directly with me and the leadership team

  on company-defining initiatives.
• Get

  end-to-end exposure

  across strategy, operations, manufacturing, and customer experience.
• Join a

  profitable, fast-growing, customer-obsessed

  D2C brand redefining the sleep category in India.
• Be at the center of

  high-impact decisions

  and shape how we scale over the next 3–5 years.