Chief Manager - Agency HR

Job Title

Location

Department

Function

Reporting to

Band

Function Summary

The HR is responsible for managing the zone for the entire channel(s) allocated to the incumbent. S/he will be responsible for attracting, engaging and retaining a team of competent employees, creating a high performance and positive work culture.

Job Summary

The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Shall be responsible for driving and managing all local level HR initiatives/employee engagement agenda and activities. Further responsible for recruitments/selection and on boarding for the respective channels. 

KEY RESPONSIBILITIES: -

Recruitments and Selection:

·         Responsible for recruitment and selection of Supervisory roles.

·         Identifying low cost hiring sources

·         Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.

·         Tracking of hiring to ensure year end manpower plans are met.

Joining & On-Boarding:

·         Responsible for smooth on-boarding of new hires

·         Ensuring timely generation of Emp Codes

·         Ensuring timely generation of appointment letters

·         Coordination and ensuring attendance for HR Induction and orientation program.

HR Operations:

·         Ensuring proper and complete documentation post selection of candidates.

·         Collection of all reqd pre-joining documents.

·         Collection of Joining kit/post joining documents from the candidates.

·         Ensuring timely dispatch of Joining KITs to HO.

·         Leave and Attendance management for new joinees

HRIS:

·         Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.

·         Publishing HR dashboards and attrition analysis data to business stakeholders.

Query and Grievance Management:

·         As HR SPOC, responsible for managing employee related queries and their resolution.

·         Ensuring proactive employee communication on process and policies.

·         Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.

·         Track employee escalations and take proactive steps to control escalations.

Exit Management:

·         Keeping track of all exits happening within the zone

·         Conducting exit interviews of Front line sales employees and doing attrition analysis.

·         Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.

Staffing:

·         Managing vendor payment and liasioning with HO for the same.

·         Manage IJP roll out and closure on system, send regret and congratulatory mails.

·         Drive sourcing through Employee referrals and Portals

MDP:

·         Responsible for collating the MDP nominations for the Zone.

·         Tracking & ensuring 100% adhrerence to the nomination

·         Coordinating Bhandan logistics, nomination etc.

Engagement:

·         Connect up with top & bottom FOS

·         Pulse/ Kenexa/ Bottoms Up  calls with FOS

.

CARS Management:

·         Salary Issues

·         Incentive

·         CMOB etc

·          

.

Key skills required

·         Strong Communication and Relationship Management skills

·         Ability to influence and align

·         High Process Orientation

·         Strong Analytical skill

·         Strong business understanding

Desired Qualifications

·         MBA /Post Graduate in HR from premier institute is preferred

·         12 to 15 years of experience in handling Business HR process and a team.

·         Excellent Interpersonal and  communication skill,  Ability to work in tight deadlines

About Axis Max Life Insurance

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply