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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Chat Voice & Non Voice Professional

Chat Voice & Non Voice Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

1 - 5 Lacs

gurugram

Posted:3 days ago| Platform:

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Skills Required

chat support bpo blended process email support non voice process non voice kpo email process chat process customer care executive customer support backend technical support collection call center web chat international bpo uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service through chat and non-voice channels.
Collaborate with team members to achieve business objectives.
Develop and implement process improvements to enhance efficiency.
Maintain accurate records of customer interactions and transactions.
Ensure compliance with company policies and procedures.

Job Requirements

Minimum 1 year of experience in the BPM/BPO industry.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changes.
Strong analytical and critical thinking skills.
Experience with chat and non-voice processes is preferred.
Ability to work collaboratively as part of a team.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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Chat Voice & Non Voice Professional