0 - 5 years
1 - 3 Lacs
Posted:3 months ago|
Platform:
Work from Office
Full Time
HELLO JOB SEEKERS
GREETING'S FROM SHININGSTARS ITPL
HUGE OPENING'S FOR BLENDED PROCESS
SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY
Location - Kolkata, Bangaluru & Hyderabad
Roles And Responsibilities-
1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive rapport with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.
Required Candidate profile-
1. Freshers/Experience all are eligible.
2. Graduation is not mandatory.
3. Must be comfortable with WORK FROM OFFICE.
4. Candidates communication should be good.
For Kolkata:
Salary - Upto 20k Ctc
WORKING DAYS- 6
ROTATIONAL SHIFTS
QUARTELY BONUS - 2000
Incentives will be provided based upon performance
For Bangaluru:
Salary - Upto 32k Ctc
WORKING DAYS- 6
ROTATIONAL SHIFTS
QUARTELY BONUS - 2700
Incentives will be provided based upon performance
For Hyderabad:
Salary - Upto 20k Ctc
WORKING DAYS- 6
ROTATIONAL SHIFTS
Incentives will be provided based upon performance
INTERVIEW MODE- WALK-IN
INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER.
UJWAL PANDITA - 8899851187
#BPO#customersupport#inboundprocess#blended#chatprocess#voice#customerservice
#customerhandling#customercare#voiceprocess#BPO#solvingqueries#cse#domesticprocess
#noida#gurugram#lucknow#customerretention#shiningstarsitpl#customerconcerns#solvingissues#workfromoffice
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