Industrial IT Solutions Pvt Ltd

41 Job openings at Industrial IT Solutions Pvt Ltd
Chat Support Executive pune, maharashtra 0 years INR 2.16324 - 0.00816 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

non voice process kharadi, pune, maharashtra 0 years INR 2.21724 - 3.54552 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies Job Types: Full-time, Permanent, Fresher Pay: ₹18,477.00 - ₹29,546.00 per month Work Location: In person

Chat Support Executive pune, maharashtra 0 years INR 2.16324 - 0.00816 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

Document Verification Executive pune, maharashtra 0 years INR 1.94508 - 0.00396 Lacs P.A. On-site Full Time

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies Job Types: Full-time, Permanent, Fresher Pay: ₹16,209.33 - ₹24,567.67 per month Work Location: In person

Chat Support Executive kothrud, pune, maharashtra 0 years INR 2.16324 - 0.00816 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

non voice process hadapsar, pune, maharashtra 0 years INR 2.21724 - 3.54552 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies Job Types: Full-time, Permanent, Fresher Pay: ₹18,477.00 - ₹29,546.00 per month Work Location: In person

non voice process hadapsar, pune, maharashtra 0 years INR 2.21724 - 3.54552 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies Job Types: Full-time, Permanent, Fresher Pay: ₹18,477.00 - ₹29,546.00 per month Work Location: In person

non voice process india 0 years INR 2.21724 - 3.54552 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies Job Types: Full-time, Permanent, Fresher Pay: ₹18,477.00 - ₹29,546.00 per month Work Location: In person

Document Verification Executive pune, maharashtra 0 years INR 1.94508 - 0.00396 Lacs P.A. On-site Full Time

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies Job Types: Full-time, Permanent, Fresher Pay: ₹16,209.33 - ₹24,567.67 per month Work Location: In person

Chat Support Executive hadapsar, pune, maharashtra 0 years INR 2.16324 - 0.00816 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

non voice process aundh, pune, maharashtra 0 years INR 2.21724 - 3.54552 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies Job Types: Full-time, Permanent, Fresher Pay: ₹18,477.00 - ₹29,546.00 per month Work Location: In person

Chat Support Executive koregaon park, pune, maharashtra 0 years INR 2.16324 - 0.00816 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

Document Verification Executive talegaon dabhade, pune, maharashtra 0 years INR 1.94508 - 0.00396 Lacs P.A. On-site Full Time

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies Job Types: Full-time, Permanent, Fresher Pay: ₹16,209.33 - ₹24,567.67 per month Work Location: In person

Chat Support Executive india 0 years INR 2.16324 - 3.20376 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

Document Verification Executive india 0 years INR 1.94508 - 2.94804 Lacs P.A. On-site Full Time

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies Job Types: Full-time, Permanent, Fresher Pay: ₹16,209.33 - ₹24,567.67 per month Work Location: In person

Document Verification Executive hadapsar, pune, maharashtra 0 years INR 1.94508 - 0.00396 Lacs P.A. On-site Full Time

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies Job Types: Full-time, Permanent, Fresher Pay: ₹16,209.33 - ₹24,567.67 per month Work Location: In person

Chat Support Executive koregaon park, pune, maharashtra 0 years INR 2.16324 - 0.00816 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

non voice process pune, maharashtra 0 years INR 2.21724 - 3.54552 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies Job Types: Full-time, Permanent, Fresher Pay: ₹18,477.00 - ₹29,546.00 per month Work Location: In person

Chat Support Executive koregaon park, pune, maharashtra 0 years INR 2.16324 - 0.00816 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Part-time Pay: ₹18,027.68 - ₹26,698.01 per month Work Location: In person

Document Verification Executive kothrud, pune, maharashtra 0 years INR 1.94508 - 0.00396 Lacs P.A. On-site Full Time

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies Job Types: Full-time, Permanent, Fresher Pay: ₹16,209.33 - ₹24,567.67 per month Work Location: In person