Densoft Infotech Private Limited

22 Job openings at Densoft Infotech Private Limited
Customer Care Executive roorkee, uttarakhand 0 years None Not disclosed On-site Full Time

Handle customer queries via Voice / Non-Voice / Chat processes Ensure excellent communication skills (verbal & written) Provide real-time customer service & support Assist digital team in BPO / Call Center campaigns Prepare & maintain reports in MS Excel / MS Office Work with a strong customer-centric attitude. Only for female candidates. Job Types: Full-time, Permanent, Fresher Pay: ₹8,606.97 - ₹14,535.51 per month Work Location: In person

Customer Care Executive india 0 years INR Not disclosed On-site Full Time

Handle customer queries via Voice / Non-Voice / Chat processes Ensure excellent communication skills (verbal & written) Provide real-time customer service & support Assist digital team in BPO / Call Center campaigns Prepare & maintain reports in MS Excel / MS Office Work with a strong customer-centric attitude. Only for female candidates. Job Types: Full-time, Permanent, Fresher Pay: ₹8,606.97 - ₹14,535.51 per month Work Location: In person

Backend Executive roorkee, uttarakhand 0 years INR 0.96 - 1.68 Lacs P.A. On-site Full Time

Key Responsibilities: Manage and update databases, records, and client information accurately. Assist in preparing reports, presentations, and other documentation as required. Coordinate with other departments to ensure timely completion of tasks. Handle email correspondence and assist with basic communication needs. Perform data entry and verify accuracy to maintain updated records. Support the team in administrative tasks such as scheduling meetings and organizing files. Ensure confidentiality and security of client data at all times. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹14,000.00 per month Work Location: In person

Backend Executive india 0 years INR 0.96 - 1.68 Lacs P.A. On-site Full Time

Key Responsibilities: Manage and update databases, records, and client information accurately. Assist in preparing reports, presentations, and other documentation as required. Coordinate with other departments to ensure timely completion of tasks. Handle email correspondence and assist with basic communication needs. Perform data entry and verify accuracy to maintain updated records. Support the team in administrative tasks such as scheduling meetings and organizing files. Ensure confidentiality and security of client data at all times. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹14,000.00 per month Work Location: In person

Document Verification Executive hsr layout, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Document Verification Executive india 0 years INR 2.22576 - 3.6054 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Backend Executive bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Key Responsibilities: Manage and update databases, records, and client information accurately. Assist in preparing reports, presentations, and other documentation as required. Coordinate with other departments to ensure timely completion of tasks. Handle email correspondence and assist with basic communication needs. Perform data entry and verify accuracy to maintain updated records. Support the team in administrative tasks such as scheduling meetings and organizing files. Ensure confidentiality and security of client data at all times. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Chat Support Executive banashankari, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹34,191.93 per month Work Location: In person

non voice process bommanahalli, bengaluru, karnataka 0 years INR 2.2746 - 3.54792 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹18,955.00 - ₹29,566.00 per month Work Location: In person

Document Verification Executive whitefield, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Chat Support Executive jayanagar, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹34,191.93 per month Work Location: In person

Chat Support Executive india 0 years INR 2.16456 - 4.10292 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹34,191.93 per month Work Location: In person

Document Verification Executive jayanagar, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Chat Support Executive btm layout, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹34,191.93 per month Work Location: In person

Document Verification Executive malleswaram, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

non voice process r. t. nagar, bengaluru, karnataka 0 years INR 2.2746 - 3.54792 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹18,955.00 - ₹29,566.00 per month Work Location: In person

Document Verification Executive btm layout 1, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Document Verification Executive india 0 years INR 2.22576 - 3.6054 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Chat Support Executive india 0 years INR 2.16456 - 4.10292 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹34,191.93 per month Work Location: In person

Chat Support Executive mahadevapura, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹34,191.93 per month Work Location: In person