Channel Sales Manager

Job Summary:

We are seeking a results-driven Channel Manager to lead and manage Direct Sales Agents (Freelancers, Small, Mid & Large Corporate DSA). The ideal candidate will be responsible for driving sales performance, recruiting and training agents / DSAs, and ensuring the achievement of sales / revenue targets through effective field management.

Key Responsibilities:

• Recruit, onboard, and train a high-performing team of direct sales agents

(Freelancers, Small, Mid & Large Corporate DSA)

• Set clear sales targets and KPIs for agents and monitor performance regularly.
• Develop and implement sales strategies to achieve business objectives.
• Conduct regular field visits to support Agents / DSAs and ensure compliance with company standards.
• Motivate and coach agents to improve productivity and customer engagement.
• Analyze sales data and market trends to identify opportunities for growth.
• Ensure timely reporting and documentation of sales activities.
• Collaborate with marketing and product teams to support sales initiatives.
• Handle escalations and resolve customer issues effectively.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 5+ years of experience in sales, with at least 3 years in DSA / Third Party handling role.
• Proven track record of managing direct sales teams / third party channels and achieving targets.
• Strong leadership, communication, and interpersonal skills.
• Ability to work under pressure and in a fast-paced environment.
• Proficiency in CRM tools and MS Office Suite.
• Willingness to travel extensively.

Preferred Experience:

• Experience in DSA / Third Party Sales is a must.
• Familiarity with direct-to-consumer sales models.
• Multilingual abilities are a plus. (English/Tamil)