Center Coordinator

Job Summary:The Center Head will be responsible for overseeing the overall operations, performance, and growth of the assigned Study Abroad Center. This role involves managing a team of counselors and telecallers, ensuring high student satisfaction, meeting admission targets, and maintaining strong relationships with university partners. The ideal candidate will have excellent leadership skills, a background in international education consulting, and a passion for helping students achieve their academic goals abroad. Key Responsibilities: 1. Leadership & Operations:Lead and manage day-to-day center operations effectively. Supervise and mentor the counseling, telecalling, and support teams. Ensure compliance with company policies, procedures, and ethical standards. Maintain a student-friendly environment within the center. 2. Sales & Target Achievement:Drive student admissions for countries like the USA, UK, Canada, Australia, Georgia, Russia, etc. Set and achieve monthly/quarterly admission and revenue targets. Monitor and improve conversion rates from inquiry to enrollment. Guide the team in handling walk-ins, leads, and follow-ups. 3. Counseling & Student Support:Provide expert guidance to students and parents regarding universities, courses, eligibility, fee structure, and visa requirements. Address complex queries and grievances with professionalism and clarity. Conduct seminars, webinars, and in-center information sessions. 4. University Coordination:Liaise with international universities and institutions for partnership, student applications, and spot admissions. Stay updated with country-specific admission timelines and policy changes. 5. Business Development:Build strategic partnerships with schools, colleges, coaching institutes, and local influencers. Explore opportunities for B2B tie-ups and regional expansion. Participate in education fairs, events, and roadshows. 6. Reporting & Analysis:Prepare daily, weekly, and monthly reports on leads, conversions, revenue, and center performance. Analyze trends and recommend strategies to improve overall efficiency. Key Skills & Qualifications:Bachelor’s/Master’s degree (preferably in Education, Management, or related fields). Minimum 4–7 years of experience in the study abroad/overseas education industry. Proven leadership and team management skills. Strong interpersonal, communication, and presentation skills. Familiarity with international education systems and visa processes. Tech-savvy with knowledge of CRM and education portals.