Catering Operations Manager

The Catering Operations Manager will be responsible for planning, managing, and executing the day-to-day operations of the catering business. This includes business development, kitchen and service management, staff coordination, client handling, and ensuring food quality, hygiene, and profitability. The role demands a hands-on leader who can manage everything from sourcing ingredients to delivering orders and expanding the catering clientele. Key Responsibilities 🔹 Business Development Identify and approach new catering clients — corporates, schools, PGs, and events. Prepare quotations, menus, and pricing proposals for potential clients. Build long-term relationships with customers and ensure repeat orders. Handle marketing, inquiries, and partnerships (e.g., Swiggy corporate, events). 🔹 Operations & Execution Oversee daily kitchen operations, from raw material procurement to final dispatch. Coordinate with chefs, helpers, and delivery staff to ensure timely service. Maintain cost control and reduce wastage in daily production. Ensure all equipment and kitchen areas are clean, functional, and compliant with hygiene norms. 🔹 Staff Management Recruit, train, and schedule kitchen and service staff. Monitor attendance, discipline, and performance of team members. Build a motivated team culture focused on efficiency and quality. 🔹 Financial & Reporting Prepare daily sales and expense reports. Track profitability per order or client. Ensure timely billing and payments from customers. Maintain vendor accounts and negotiate rates for raw materials and logistics. 🔹 Quality & Compliance Ensure FSSAI compliance, food hygiene, and safety protocols. Conduct regular quality checks and food tasting before delivery. Handle customer feedback and implement continuous improvements. Qualification & Skills Minimum 3–5 years of experience in catering, F&B, or hospitality operations. Strong leadership, communication, and organizational skills. Ability to manage budgets, logistics, and manpower independently. Must be flexible with working hours (early mornings / events). Knowledge of Kannada and Hindi preferred.