Carrer Service Operation Associate - Night Shift | Simplilearn ( FSA )

Career Services Operations Associate:

Fullstack Academy is a top-ranked immersive school for technology skills training. Fullstack

offers comprehensive training opportunities across the U.S. and prepares students with the

in-demand skills they need to launch fulfilling tech careers.

"Fullstack Academy has been a life-changing experience" is something we hear often and the

reason why we come to work everyday. We deeply believe in the transformational power of this

program and are looking to hire a Career Services Operations Associate to support our

Career Success team.

ABOUT THE ROLE

As a Career Services Operations Associate you will support our Career Success team in

delivering outstanding coaching and career programming to students and alumni. This role is

ideal for someone who thrives in a fast-paced, detail-oriented environment and enjoys building

and managing systems that help teams work smarter and scale their impact.

You will work closely with Career Success Coaches to keep systems, processes, and data

running smoothly behind the scenes. Your primary focus will be on managing internal tools,

maintaining accurate data, supporting reporting needs, and coordinating workflows that enable

the team to deliver high-impact programming and coaching. While student interaction may occur

occasionally, the core of your work will be ensuring that the backend

infrastructure—communications, scheduling, data tracking, and systems administration—runs

efficiently and effectively to support both in-program students and alumni.

This role is remote and reports to the Senior Manager of Academics and Learner Success.

RESPONSIBILITIES

● Own and execute all communication workflows for in-program students and job-seeking

alumni, including deploying all reminders, collecting surveys, and tracking

missing/incomplete deliverables

● Maintain and audit data across multiple systems, including spreadsheets and our career

services platform Prentus, ensuring all student and alumni data is complete and up to date

● Create, maintain, and optimize reports to track key metrics (e.g. student engagement, job

placement outcomes, deliverable completion)

● Support Career Success programming logistics such as event coordination, alumni panels,

and internal scheduling

● Manage accommodation requests (e.g. sign language interpreters) for student-facing

sessions

● Provide operational support to coaches, including preparing reports, managing tech tools

and handling special projects

● Deliver structured, rubric-based feedback on resumes and LinkedIn profiles

● Coordinate with internal teams to support cross-functional initiatives involving Career

Success

QUALIFICATIONS

Required:

● 2–4 years of experience in an operations, administrative, or program support role

● Advanced proficiency in Google Sheets and Excel, including pivot tables, conditional

formatting, data validation, and VLOOKUP or INDEX/MATCH functions

● Experience creating and maintaining dashboards or reports to track program data and

performance metrics

● Strong organizational skills and meticulous attention to detail

● Ability to work independently, prioritize multiple tasks, and manage competing deadlines

● Excellent communication skills, especially written, with experience working in tools like

Slack

● Customer-service mindset with a passion for supporting learners from diverse backgrounds

● Comfortable navigating and learning new tech platforms (e.g. CRMs, learning management

systems)

Bonus Points For:

● Experience working in a Career Services, higher ed, or edtech environment

● Familiarity with CRM systems

● Knowledge of recruiting/HR processes or tech industry hiring trends

● Experience improving or automating workflows using technology

● Experience supporting alumni engagement or career outcomes tracking

Regards

Mohit Kumar

AM - Talent Acquisition

mohit.kumar@simplilearn.net / 8792517752