Cargo Sales Executive

CATHAY PACIFIC

2 - 7 years

1 - 5 Lacs

Hyderabad

Posted:6 days ago| Platform:

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Skills Required

revenue generation management skills administration customer service sales development client management sales account management system operations trade partnerships negotiation reservation airlines selling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

To execute the commercial strategies for the port in order to surpass revenue targets and commercial Key Performance Indicators as well as providing fit for purpose solutions to customers.

Key Responsibilities

Revenue Generation

Help to implement Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators
Support the Cargo Manager(s) and coordinate with the Cargo Sales and Reservations Officers to achieve revenue target and generate ancillary revenue
Assist the Cargo Manager(s) to negotiate and execute sales contracts as required
Help to generate revenue with the perspective of sales channels, product sales and offline sales development
Champion Cathay products and provide excellent and consistent product solutions to customers

Account Management and Sales Administration

Conduct regular reviews of accounts performance and seek additional revenue opportunities from each account
Coordinate with the Indoor Sales Team to provide customer-centric solutions to customers
Assist in setting the annual revenue budget and Cargo Business Plan as required
Manage the day-to-day relationship of client-servicing with customers to support revenue generation
Collect, analyse and report market conditions, trends and activities as requested
Provide superb sales and customer service in all customer touch points so as to drive premium selling rates and regular business
Implement programmes on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions
Any other reasonable task as requested

Partnerships and External Liaisons

Assist the Cargo Manager(s) to manage relationships with shippers, key industry and trade partners and associations so that the Companys interests are well represented
Give recognition to, and earn the loyalty of our highest value customers, including Cargo Clan Elite members

EA

Emergency and Accident and Crisis Response responsibilities as required

Academic Qualifications

High school graduation

Knowledge, Skills, Training and Experience

Minimum of 2 years experience in airline cargo sales, operations or customer service
Strong knowledge of airlines and international airfreight industry
Knowledge of CHAMP CargoSpot System is an advantage
Strong communication and client management skills
Sensitive to confidential data and numbers
Proven success record in setting and achieving goals
Ability to work independently

Proficiency in the use of Microsoft Office Systems

*Candidates must have the legal right to live and work in India

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