1797 Career Development Jobs - Page 33

SMS Magic is a leading cloud-based messaging platform, trusted by businesses worldwide for its powerful and seamless communication solutions. We specialize in delivering omnichannel messaging services like SMS, WhatsApp, and email, integrated with CRM platforms such as Salesforce and Zoho. As we continue to grow, we re looking for motivated and customer-oriented individuals to join our support team and help us provide exceptional service to our clients. Role Overview: As a Customer Support Executive at SMS Magic, you will assist clients with technical issues, respond to inquiries, and ensure smooth product adoption. You will work primarily with Salesforce, Zoho, and the SMS Magic Portal to provide timely, accurate support, ensuring an exceptional customer experience with our messaging solutions. Key Responsibilities: Customer Support: Handle inbound customer queries via email, chat, and phone, ensuring timely and accurate responses. Technical Troubleshooting: Address product-related issues, troubleshoot technical problems, and offer effective solutions using product knowledge and CRM tools (Salesforce/Zoho). CRM Case Management: Use ZohoDesk to log, manage, and resolve customer cases, ensuring efficient and prioritized resolution. Client Communication: Build and maintain strong client relationships, addressing needs and ensuring a positive customer experience. Escalation Handling: Escalate unresolved issues to senior support staff when necessary and ensure proper follow-up until resolution. Documentation: Maintain accurate customer records, document interactions, and contribute to internal knowledge bases. Key Requirements: Experience: 2-5 years of experience in customer support, preferably in a SaaS, B2B, or tech environment. CRM Proficiency: Experience using ZohoDesk for customer management and support ticketing. Communication Skills: Strong verbal and written communication skills, particularly when interacting with US-based clients. Problem-Solving: Proven ability to troubleshoot and resolve technical issues effectively. Tech-Savvy: Basic understanding of SaaS products and messaging solutions. Proactive Attitude: Ability to anticipate customer needs and deliver high-quality service. Education: A graduate degree, ideally in a technical or engineering-related field. Customer-Centric: Passion for delivering excellent customer service and helping clients succeed with our products. Why Join SMS Magic? Career Growth: Opportunities for continuous learning and career development in a fast-growing tech company. Competitive Compensation: Industry-standard salary, health insurance, and additional benefits.

GTM and revenue outcomes with SIs, ISVs, and cloud hyperscale s. You ll need to navigate complex enterprise environments, educate partner sales and presales teams, and run joint pilots, PoCs, and sandboxes all while building long-term, strategic relationships. This role is perfect for someone self-motivated, hands-on, and excited to wear multiple hats in a fast-growing, startup culture. You will collaborate deeply with product, sales, and solutioning teams, and help define the category with us. Are you excited to be a part of VuNets trailblazing team? Join VuNet and make a difference Roles & Responsibilities Partner Strategy & GTM Execution Build and lead VuNet s alliances and partner ecosystem across India, MEA, and the Southeast Asia. Ability to strategically identify and build key relationships with partners including SIs, Resellers, Distributors, and other technology partners. Develop joint GTM programs with partners from solutioning, co-marketing, to revenue targets. Align deeply with hyperscale s (AWS, Azure, GCP) for technical and commercial collaboration. Plan and run enablement sessions for partner sales, presales, and solutioning teams. Presales & Solution Acceleration Drive joint PoCs, sandboxes, and pilot programs with partners and large BFSI clients. Support technical alignment with VuNet s solution architects and product teams. Ensure partners are equipped with playbooks, sales kits, demo assets, and real-world references. Revenue & Relationship Management Identify new partner opportunities and manage the full partner lifecycle. Nurture long-term relationships with key decision-makers CIOs, CTOs, Partner Leaders. Track pipeline, forecast revenue, and jointly influence large deals and pursuits. Negotiate partner agreements, commercial structures, and win-win business models. What You Bring 10+ years in enterprise tech partnerships, GTM, and alliances. Proven success working with GSIs, ISVs, MSPs, and Hyperscale s. Deep understanding of BFSI, payment systems, and regulatory IT environments. Strong background in technical solution selling and business value articulation. Experience running partner enablement programs across presales/sales teams. Strong network in the India, Middle East, SEA, and US tech and banking ecosystems. Excellent strategic thinking, storytelling, and relationship-building skills. Ability to drive joint marketing campaigns, co-sell motions, and executive alignment. Preferred Experience Familiarity with observability tools, APMs, log analytics, and banking tech stacks Experience with sandbox creation and GTM scaling across partners Background in regulated industries (banking, insurance, payments, etc.)

Join Our Journey at VuNet At VuNet, were at the forefront of developing an innovative Business Observability platform. Our approach integrates big data and machine learning to revolutionize how customer journeys are monitored and user experiences enhanced. Our cutting-edge solutions are transforming digital payment experiences for major financial institutions, fostering financial inclusion nationwide. In our dynamic environment, we encourage our teams to tackle challenging customer and business issues. We value creativity and efficiency, rapidly transforming brilliant ideas into exceptional products that our customers adore. Our approach is grounded in teamwork, with cross-functional groups delving into details and engaging in constructive debates, all united by our mission to establish VuNet as a leader in the tech product industry. What You Can Make Happen Emphasize customer painpoints, be a customer advocate and work with customers to understand their Business, applications and IT landscape to provide vast insights using the platform to improve and optimize the business and infrastructure. Make day-to-day operations smoother, maximize efficiency and provide best RoI (Return on Investment) to customer. Design and deliver solutions for unified visibility, Application & Infra observability and analytics. Are you ready to be a part of VuNets trailblazing team? Join us and contribute to making a positive impact on the world. Roles & Responsibilities The Job roles are broadly classified into 4 major categories Product Implementation & Support Solution Design & Integrations Customer Success & User Adoption Presentation Skills & Delivery Sensitivity Implementation & Support Assist customers in the deployment and configuration of our products, ensuring a smooth and successful implementation. Provide technical support and troubleshooting assistance during and after the implementation phase. Conduct training sessions for customers to help them fully utilize our products. Solution Design & Integrations Analyze customer requirements and design tailored solutions using our products. Work with product management and engineering teams to communicate customer feedback and influence product development. Create detailed technical specifications, architecture diagrams, and integration plans. Customer Success & User Adoption Build and maintain strong relationships with customers, acting as a trusted advisor on technical matters. Monitor customer satisfaction and provide proactive support to ensure ongoing success with our products. Collaborate with customer success and support teams to address any technical issues or concerns. Active Listening, Adapting to change, Customer-First mindset. Look for Upsell, Expansion & Opportunities. Presentation Skills & Delivery Sensitivity Problem Solving, Time Management, Effective Prioritization, Customer Relationship Management. Presenting progress, updates, and outcomes to stakeholders. Diagnosing and resolving technical issues that arise during implementation. Effective Stakeholders & Management Communication. Skills & Experience Desired Technologies At least 3+ years of experience in IT Infrastructure APM, Observability or Monitoring tools Basic-Network, DB, Transactions Application-JMX, Instrumentation ELK Stack, Big Data Concepts Scripting - Python, Bash Basic-Docker, Kubernetes Cloud Concepts [AWS,GCP,Azure] Preferred Technologies Any Cloud/Linux Certifications Ansible, Terraform or Any Automation tools Containerization - Docker, K8s NoSQL Databases HyperScale DB, ClickHouse DB Creating/optimizing DB Queries Performance finetuning. Good to Have CKA certification - Certified Kubernetes Administrator

Emphasize customer painpoints, be a customer advocate and work with customers to understand their Business, applications and IT landscape to provide vast insights using the platform to improve and optimize the business and infrastructure. Make day-to-day operations smoother, maximize efficiency and provide best RoI (Return on Investment) to customer. Design and deliver solutions for unified visibility, Application & Infra observability and analytics. Are you ready to be a part of VuNets trailblazing team? Join us and contribute to making a positive impact on the world. Roles & Responsibilities The Job roles are broadly classified into 4 major categories Product Implementation & Support Solution Design & Integrations Customer Success & User Adoption Presentation Skills & Delivery Sensitivity Implementation & Support Assist customers in the deployment and configuration of our products, ensuring a smooth and successful implementation. Provide technical support and troubleshooting assistance during and after the implementation phase. Conduct training sessions for customers to help them fully utilize our products. Solution Design & Integrations Analyze customer requirements and design tailored solutions using our products. Work with product management and engineering teams to communicate customer feedback and influence product development. Create detailed technical specifications, architecture diagrams, and integration plans. Customer Success & User Adoption Build and maintain strong relationships with customers, acting as a trusted advisor on technical matters. Monitor customer satisfaction and provide proactive support to ensure ongoing success with our products. Collaborate with customer success and support teams to address any technical issues or concerns. Active Listening, Adapting to change, Customer-First mindset. Look for Upsell, Expansion & Opportunities. Presentation Skills & Delivery Sensitivity Problem Solving, Time Management, Effective Prioritization, Customer Relationship Management. Presenting progress, updates, and outcomes to stakeholders. Diagnosing and resolving technical issues that arise during implementation. Effective Stakeholders & Management Communication. Skills & Experience Desired Technologies At least 3+ years of experience in IT Infrastructure APM, Observability or Monitoring tools Basic-Network, DB, Transactions Application-JMX, Instrumentation ELK Stack, Big Data Concepts Scripting - Python, Bash Basic-Docker, Kubernetes Cloud Concepts [AWS,GCP,Azure] Preferred Technologies Any Cloud/Linux Certifications Ansible, Terraform or Any Automation tools Containerization - Docker, K8s NoSQL Databases HyperScale DB, ClickHouse DB Creating/optimizing DB Queries Performance finetuning. Good to Have CKA certification - Certified Kubernetes Administrator Benefits 100% Health Coverage of Medical insurance along with family. Financial protection on disability, Life and accidental death for the employee. 100% Parents Coverage for Medical insurance. Mental wellness programs, and counseling with 1:1 sessions.

Join Our Journey at VuNet VuNet is a pioneer in Business Journey Observability , leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys empowering proactive issue resolution, operational resilience, and superior user satisfaction. If you ve ever used instant payment systems like UPI, chances are you ve already experienced the power of our platform we monitor over 28 billion digital transactions monthly (that s equal to watching 3 years of tik-tok videos) , touching 300 million users with leading banks and financial institutions . VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia. We re building a new category of observability purpose-built for complex digital journeys across payments, lending, core banking and more already powering some of the largest banks in India and MEA. Your Role: Growth Across South India We are seeking a go to Sales Manager who would own and grow key BFSI accounts in South India while opening doors to new enterprise opportunities. The ideal candidate will be based in Bengaluru and will lead direct sales initiatives and relationship management across South India. If you are dynamic, self-motivated, and a strong people-person with a passion for solving real-world business challenges through technology, you are the one we are looking for! To be key to successful in this role, you will need - A mix of Farming (growing existing clients) and Hunting (New Logo wins). Are you excited to be a part of VuNets trailblazing team? Join VuNet and make a difference Roles & Responsibilities Account Expansion & Pipeline Generation Build strong relationships across existing key accounts in BFSI. Drive account growth through upsell, cross-sell, and renewals. Identify new opportunities and generate pipeline across South Indian BFSI clients. Develop territory sales plans and own revenue targets for the region. Sales DNA (target orientation), attention to detail and execution focus. Understand customer requirements, building trust-based relationships. Deal Execution & Relationship Management Comfortable with technical products (analytics, SaaS, APM, observability). Has supported or led pilots/ POCs, with multi-stakeholder interactions. Build C-suite relationships (CIOs, CTOs, Heads of Digital/IT). Deliver demos, business cases, proposals, and commercial negotiations. Ambitious, self-driven, looking to step up into account ownership Drive complex, consultative deals through multiple stakeholders. Coordinate across internal teams (presales, product, customer success) to drive deal closure. What you Bring 7+ years of enterprise software sales experience in BFSI. Strong mix of farming and hunting sales skills. Demonstrated success selling to banks, NBFCs, and insurance firms in South India. Experience navigating complex enterprise sales with multiple decision-makers. Proven track record in meeting and exceeding sales targets. Collaborative team player with high ownership and customer-first mindset. Willingness to travel across the region for meetings and relationship building. Strong academic background. Excellent English communication skills, persuasiveness and interpersonal skills. Preferred Experience Experience in observability, APM, log analytics, or performance monitoring products. Exposure to banking tech ecosystems (Finacle, Temenos, Oracle, etc.). Background in digital transformation consulting in BFSI. What We Offer Life at VuNet: Building the Future Together At VuNet, we re building a world-class observability platform, proudly Made in India and were just getting started. We re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI. More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team. If you re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team you ll feel right at home at VuNet. Know More and Follow us on Benefits For You 100% health insurance (for you, your parents, and dependents) Mental wellness and 1:1 counselling support A learning culture that promotes growth, innovation, and ownership Transparent, Inclusive, and high-trust workplace culture New Gen AI and integrated Technology workspace Supportive career development programs to expand your People skills and enhance expertise with various training programs

Join Our Journey at VuNet At VuNet, were at the forefront of developing an innovative Business Observability platform. Our approach integrates big data and machine learning to revolutionize how customer journeys are monitored and user experiences enhanced. Our cutting-edge solutions are transforming digital payment experiences for major financial institutions, fostering financial inclusion nationwide. In our dynamic environment, we encourage our teams to tackle challenging customer and business issues. We value creativity and efficiency, rapidly transforming brilliant ideas into exceptional products that our customers adore. Our approach is grounded in teamwork, with cross-functional groups delving into details and engaging in constructive debates, all united by our mission to establish VuNet as a leader in the tech product industry. What You Can Make Happen We are looking for smart, self-motivated people with excellent communication skills to join our Customer Operations Team as Observability Engineers. Work with customers to understand their Business, application and IT landscape to design and deliver solutions for unified visibility, monitoring and analytics. Are you ready to be a part of VuNets trailblazing team? Join us and contribute to making a positive impact on the world. Roles & Responsibilities Excellent verbal / Written communication (Added Written as well) and good attitude. Flexible to work in shifts that includes night shift Basic understanding of process and importance of it along with managing reports/documentation. Experience in working at NOC / Command Centre driven using SLA , Experience in ITIL Incident Management and Major / P1 incident management Fluency in MS Excel, power-point is required. Skills & Experience Preference to the candidates who have experience in NOC monitoring tools such as (ITOM, ITSM) as L1 resource. Willingness to learn new technologies and upgrade themselves as and when required. Understanding of infrastructure and flow, how all the components work hand in hand (Network, server, application and database). Educational Qualifications: Must have completed Three-year undergraduates such as Bachelors of Science or Bachelors of commerce with minimum 2 years of work experience. Good to Have Skills & Attributes Good verbal and written communication skills to connect with customers at varying levels of the organization. Ability to operate independently and make decisions with little direct supervision. Additional Information Should be open to work in 24*7 shifts. Benefits 100% Health Coverage of Medical insurance along with family. Financial protection on disability, Life and accidental death for the employee. 100% Parents Coverage for Medical insurance. Mental wellness programs, and counseling with 1:1 sessions. Our Culture VuNet believes in delivering WoW through service. VuNet supports career development programs to expand our People skills and enhance the expertise with various training programs. VuNet advocates open culture by having transparency, inclusivity, adaptability, and collaboration with an environment that fosters employee satisfaction, motivation, and trust, and also having an open communication, collaboration, and innovation within the teams.

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: We are seeking a competent and performance-oriented Sales Manager to lead a high-performing team of Sales Development Representatives focused on the EMEA and North America regions. The ideal candidate will have deep experience in outbound sales leadership, lead qualification strategy, pipeline generation, and stakeholder engagement. This role demands a strategic thinker with hands-on leadership experience who can drive outcomes, mentor team members, and support cross-regional collaboration with internal and external sales partners. Key Responsibilities: Sales Strategy & Execution: Drive outbound prospecting strategies tailored to EMEA and NA markets. Ensure the team meets qualified lead generation targets, appointment setting KPIs, and pipeline contribution goals. Performance Monitoring: Track and review team metrics, including call volumes, conversion rates, and meeting outcomes. Proactively implement actions to improve individual and team performance. Pipeline Management: Collaborate with internal sales teams to ensure seamless handoff of qualified leads. Work closely with regional stakeholders to align SDR efforts with sales priorities and business goals. Team Leadership: Manage a team of SDRs, ensuring they are motivated, engaged, and aligned with business objectives. Lead daily huddles, monthly reviews, and quarterly performance assessments. Coaching & Development: Provide real-time coaching, feedback, and mentoring to team members. Design upskilling initiatives, sales enablement sessions, and role-play scenarios to elevate team capabilities. Hiring & Onboarding: Participate in the recruitment and structured onboarding of new SDRs. Ensure the team is staffed appropriately to handle evolving regional coverage needs. Cross-Functional Collaboration: Liaise with marketing, product, and sales operations to ensure campaign effectiveness and message consistency. Act as a feedback loop to improve messaging, targeting, and tools. Process Improvement: Identify gaps in outreach workflows, CRM usage, and lead follow-up processes. Implement tools and strategies to enhance efficiency and data accuracy. Reporting & Forecasting: Deliver regular reports on team performance, lead conversion metrics, and pipeline health. Contribute to strategic sales forecasting and quarterly planning cycles. Skills & Experience: Sales Development Expertise: Strong background in outbound B2B sales or business development, preferably in SaaS, digital media, or tech-driven environments. Team Leadership: Minimum 2+ years of experience managing SDR or Inside Sales teams with a focus on performance management and coaching. EMEA & NA Market Understanding: Familiarity with business norms, time zones, and outreach nuances for North America and Europe/Middle East/Africa territories. CRM & Tools Proficiency: Experience with Salesforce, Outreach, SalesLoft, or similar sales engagement platforms. Communication & Stakeholder Management: Ability to influence across regions, lead strategic discussions, and align with senior stakeholders. Escalation & Conflict Resolution: Skilled in addressing performance issues and managing escalations tactfully and effectively. Preferred Qualifications: 2-4 years of experience in Sales or Business Development leadership roles. Exposure to both B2B SaaS and digital advertising sales cycles. Strong analytical mindset with the ability to interpret sales data and drive improvements. Proven success in mentoring high-performing sales teams. Comfortable working across international time zones and virtual environments. Bachelors degree or equivalent; MBA preferred.

In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth. Job Summary: The People Success Specialist is a key member of the HR team responsible for executing and overseeing various HR operational activities to ensure the smooth and efficient functioning of HR processes. This individual will manage HRIS data, administer HR programs, and provide support to employees and HR stakeholders on a range of HR-related matters. The People Success Specialist plays a critical role in supporting HR operations and ensuring the efficient delivery of HR services to employees and stakeholders. This individual combines expertise in HRIS management, employee lifecycle processes, and HR program administration to contribute to the overall effectiveness and success of the HR function. Key Responsibilities & What will you need to succeed in this role? HRIS Management: Manage the HRIS (Human Resources Information System) and ensure accurate and up-to-date employee data entry, including new hires, terminations, promotions, transfers, and other changes. Troubleshoot HRIS issues, liaise with IT support as needed, and ensure data integrity and compliance with data privacy regulations. Employee Lifecycle Management: Support the end-to-end employee lifecycle processes, including onboarding, offboarding, and internal transfers, by coordinating with hiring managers, employees, and other stakeholders to ensure a seamless experience. Prepare and maintain employee records, personnel files, and HR documentation in compliance with company policies and legal requirements. HR Program Administration: Administer various HR programs and initiatives, such as employee benefits enrollment, performance management processes, employee recognition programs, and HR compliance activities. Assist with the implementation and communication of HR policies, procedures, and programs to ensure understanding and compliance among employees. Employee Support and Queries: Serve as a primary point of contact for employee inquiries and requests related to HR policies, benefits, payroll, and other HR-related matters. Provide timely and accurate responses to employee queries, escalating complex issues to HR management as needed. Reporting and Analytics: Generate standard and ad-hoc HR reports and analytics to support HR decision-making, identify trends, and track key metrics related to workforce demographics, turnover, and other HR metrics. Analyze HR data to identify opportunities for process improvement and efficiency gains. Compliance and Regulatory Requirements: Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant statutes. Assist with HR audits, data reporting requirements, and compliance initiatives as needed. HR Projects and Initiatives: Participate in HR projects and initiatives, such as system upgrades, process improvements, and HR automation projects, by providing input, testing functionality, and supporting implementation efforts. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. 0-2 years of experience in HR operations, HRIS administration, or a similar role. Proficiency in HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM) and MS Office Suite. Strong attention to detail and accuracy in data entry and record-keeping. Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels. Ability to handle sensitive and confidential information with discretion and professionalism. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. Knowledge of HR policies, procedures, and regulations. HR certification (e.g., PHR, SHRM-CP) is a plus.

Responsible for the enablement, continual improvement and ongoing tactical and strategic governance of multiple, often related, ITIL-based Practices Enables the Practice Owners in the successful management and execution of the service management practice to enable a better service and support experience Better position the practices, lead process improvement activities and coordinate the proper use and adoption of service management processes across all service delivery areas Subject matter experts in all or many of the service management practices/processes Provide technical guidance/expertise on the service management technology used to enable and automate the practice Consulting and advice to the Practice Owners to help establish and develop the practice, adopt methods and techniques Provides an integrated and holistic view of practices and processes and why they are important in the TR services ecosystem Ensures practice-related training and resources are provided to the practice leads Evangelize and promote the proper use of the practice representing all 4 dimensions of service management Work closely with the service management product owner to ensure product direction and improvements are carried out Enable the proper use and prioritization of an integrated continual improvement register and governance the practices Conduct process value stream mapping, identify key integrations and dependencies, provide process design services and process maturity assessments as we'll as recommendations for improvement you're a fit for the role of Service Management Practice Enablement Lead if your background includes: Advanced knowledge of ITIL 4 frameworks, particularly the Managing Professional and Strategic Leader schemes. Strong verbal and written communication skills. Experience with ServiceNow modules and integrations. Thought leadership in service management and a mindset for continual improvement. Strong governance skills and ability to influence without direct authority. Familiarity with frameworks like DevOps, Lean, Agile, Agile Service Management, and Site Reliability Engineering. Govern and improve multiple ITIL-based service management practices. Support Practice Owners in managing and executing service management practices effectively. Lead process improvement initiatives and ensure proper adoption of service management processes. Serve as a subject matter expert in service management practices and processes. Provide technical guidance on service management technology and automation. What s in it For You Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial we'llbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

You Lead the Way. we've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. How will you make an impact in this role? Model Risk Management Group (MRMG) within Global Risk and Compliance Group, is responsible for the independent risk management of all American Express (AXP) models. Purpose of the Role: The successful candidate will be responsible to manage and controls model risk, specifically associated to the next generation Artificial Intelligence or Machine Learning based models. This role will elevate model excellence, strengthen long term shareholder value, and adapt to the changing landscape of both model development innovation, external environment and heightened regulatory expectations. The specific responsibilities include: Conduct independent oversight of enterprise-wide models with a focus on Artificial Intelligence and Machine Learning based models for credit, fraud, or other business/ risk types. Conduct gap assessments and establish robust framework to strengthen model risk controls and meet heightened regulatory standards Conduct research to explore opportunities to elevate model excellence and drive business impact Seek and incorporate external perspective in day-to-day work and projects Communicating results to partners, senior leadership and various model committees Critical Factors to Success: Business Outcomes: Effectively challenge the conceptual soundness, theory and approach, purpose/usages of predictive models Maximize business returns by institutionalizing efficient and accurate models. Innovate modeling techniques and variable creation Ensure modeling accuracy and enhance modeling efficiency in existing processes using Machine Learning Leadership Outcomes: Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world s best customer experiences every day Past Experience: 0-2 years experience in credit and fraud analytics, machine learning or both Academic Background: B.tech / B.Eng, MBA, masters Degree In Economics, Statistics Or Related Fields From Top Tier Institute Functional Skills/Capabilities: Hands-on model development or validation experience. Strong Analytical and Relationship and project management skills for driving validation initiatives. Experience in applying advanced statistical and/or quantitative techniques to solve business problems is preferred. Good Verbal, Written, Interpersonal skills and ability to work effectively in a team environment. Willingness to Collaborate with Cross-Functional teams to drive validation and Project Execution. Effectively communicating complex Analytical results to Business Partners and Senior Management. Flexibility and Adaptability to Work Within tight deadlines and changing priorities. Technical Skills/Capabilities: Experience with at-least one of the data manipulation tools such as R, Python, SQL and SAS is a must have. Data Science/ Machine Learning/ Artificial Intelligence, Expertise in Coding, Supervised and Unsupervised Techniques - active learning, transfer learning, neural models, decision trees, reinforcement learning, graphical models, Gaussian processes, Bayesian models, map reduce techniques, Random Forest, Gradient Boosting, Deep Learning, Text Mining Algorithms. Behavioral Skills/Capabilities: Enterprise Leadership Behaviors: Set The Agenda : Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You : Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way : Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Reporting to the Assistant Director, Enterprise Information Security Engineering (EIS), this Sr. Staff Information Security Engineer plays an important tactical role at Illumina. Member of an enterprise-wide and global Information Security team, this position participates in the deployment and support of controls and processes that protect the company s data. This key role interacts globally across all business units, performs technical reviews, technical security control testing, gap analysis, risk evaluation, and provides subject-matter expertise for solutions deployed and supported by the Information Security department. Support of program controls and processes to ensure mitigation of risks and approved configuration certification of the entire Illumina environment. This position requires extensive knowledge, experience, and proven skills in the areas of engineering, architecture, and design, especially within Role-based Access Control (RBAC), the SCADA, Operational Technology (OT) and Internet of Things (IoT) space. Support includes understanding and enforcing of established processes, analysis of cloud and on-premises computing environment, coordination of project responsibilities, testing, documentation, technical diagraming, cybersecurity-based awareness and education, and participation in periodic audits. Performs all duties in accordance with the company s policies and procedures, all state, federal, and country laws and regulations, wherein the company operates. Delivery of activity reporting, including metrics, environment impact, effectiveness progress, and performance indicators. The role will also assist with ensuring discretionary and regulatory audits are aligned with Illumina s current processes and procedures. Duties & Responsibilities Assists in the execution of the Information Security Program, Data Governance practices, and Privacy assurance Assists with role-based access control (RBAC) program. Analyzes risk of existing network and system architectures against correlating policies and risks, and provides technical input for appropriate remediation or action plans Participates in the following and enforcement of ongoing practices and procedures, technical documentation, and diagrams for appropriate security measure maturity and effectiveness Coordinates with team members and other technical departments, ensuring proper communication of the overall success of project tasks and dependencies Executes effective monitoring and actionable Information Security reporting across the InfoSec technical landscape Executes as a reliable second line-of-defense via documented processes, controls, templates, and rigors Practices applicable procedures and standards that meet existing and newly developed policy and regulatory requirements (ie, PCI-DSS, SOX, GDPR, CCPA) Actively provides technical expertise for both Information Security and stakeholder teams for timely and effective delivery of enterprise-wide cybersecurity-based technology design, implementation, deployment, and support Provides consulting on best practices to internal customers to ensure processes are embedded at the correct time and frequency and to ensure compliance to security standards Provide technical control evidence for audits, evaluate existing tool effectiveness, and collaborates to deploy and support solutions to enhance the company s security posture Build collaborative partnerships with manufacturing business unit departments and leaders to create alignment on security strategy advancement Demonstrate consistent goal deliverable performance, ability to embrace and accommodate business and technical challenges, maintain time-based commitments, and deliver results within reasonable expectations Qualifications Minimum 5-8+ years experience implementing and supporting Information Security enterprise-level tools with track record of creating enterprise-wide scalable solutions based on industry standard security concepts, technical controls, and best practice frameworks Minimum 4+ years in a senior engineering role with experience identifying technical and procedural gaps across security focused solutions and processes Minimum 4+ years experience in implementing role-based access controls (RBAC) in a large enterprise environment. Advanced degree in automation, robotics, mechatronics, electronic engineering, or manufacturing security disciplines OT/ICS system knowledge and experience (SCADA, DCS, PLC, EMS, etc) Experience in evidence validation for OT frameworks (eg, IEC ISA 99/62443, NIST SP 800-82, etc) ICS protocols and technology hands-on expertise (Rockwe'll, Siemens, Schneider Electric, etc) Expert-level knowledge and experience managing network and security devices (ie, Firewalls, IDS/IPS, SIEMs, AV\Malware sandboxes, VPNs, vulnerability scanning tools, network taps, etc) Ability to proactively collaborate by sharing information, managing knowledge across many technology domains, and championing solutions for broad adoption to improve security posture Strong oral and written communication skills, with a focus on technical document and diagrams Proven participation and advancement with team goals, projects, and work efficiency showing drive to achieve results A self-starter with a hands-on style, high level of energy, stamina, drive, and commendable organization and time management skills Education bachelors degree in Information Systems, Computer Science, Information Security, and/or related work experience Professional qualifications are preferred: CISSP, GISCP, GSEC, SANS, GIAC, or similar

We're looking for an Engineering Manager for Developer Experience team who will lead a team of talented engineers in building the platforms and tools that empower our developers. you'll be both a technical and functional leader , responsible for the growth, we'llbeing, and delivery success of a team of 3-6 engineers. Responsibilities and Accountabilities Lead and mentor a team of software engineers, fostering a culture of ownership, innovation, and continuous improvement. Work closely with cross-functional stakeholders to understand needs, align priorities, and build a clear, value-driven roadmap. Own the delivery of features and platform services that support the scalability and reliability of the Compute platform. Encourage a "developer-first" mindset, always considering the experience and productivity of internal engineering teams. Collaborate across teams to define standards, drive adoption of best practices, and promote a culture of continuous learning. Partner with engineering leadership and senior stakeholders to shape strategy and drive impactful technical outcomes. Promote inner sourcing practices and help build a developer community within ResMed. Balance delivery and execution with people management - act as both a mentor and a hands-on contributor where needed. Lead hiring efforts, onboarding, and career development within your team. Qualifications and Experience BS/MS in Computer Science or equivalent experience. 10+ years of software development or platform engineering experience, with 2+ years in an engineering leadership role (team lead, tech lead, or engineering manager). Experience building and operating production systems, with a strong understanding of reliability, observability, and incident response. A passion for developer experience and platform engineering, with a commitment to improving the day-to-day lives of developers. Deep understanding of modern development practices including CI/CD, testing, source control, and observability. 5+ years of experience with public cloud platforms (AWS preferred), especially cloud-native technologies like Kubernetes, Docker, serverless etc Experience delivering large and small codebases across multiple languages such as Java, JavaScript, Python, Go, etc Strong architectural skills with experience rethinking legacy systems and driving modernization efforts. Ability to articulate and implement a vision while inspiring our large developer community to join forces. Ability to communicate clearly across technical and non-technical audiences.

Develop and maintain data solutions using resources such as dbt, Alteryx, and Python. Design and optimize data pipelines, ensuring efficient data flow and processing. Work extensively with databases, SQL, and various data formats including JSON, XML, and CSV. Tune and optimize queries to enhance performance and reliability. Develop high-quality code in SQL, dbt, and Python, adhering to best practices. Understand and implement data automation and API integrations. Leverage AI capabilities to enhance data engineering practices. Understand integration points related to upstream and downstream requirements. Proactively manage tasks and work towards completion against tight deadlines. Analyze existing processes and offer suggestions for improvement. About You Strong interest and knowledge in data engineering principles and methods. 6+ years of experience developing data solutions or pipelines. 6+ years of hands-on experience with databases and SQL. 2+ years of experience programming in an additional language. 2+ years of experience in query tuning and optimization. Experience working with SQL, JSON, XML, and CSV content. Understanding of data automation and API integration. Familiarity with AI capabilities and their application in data engineering. Ability to adhere to best practices for developing programmatic solutions. Strong problem-solving skills and ability to work independently. What s in it For You Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial we'llbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Travel & Lifestyle Services American Express entered the travel agency business in 1915 and is today one of the world s largest luxury travel and lifestyle networks. American Express Travel & Lifestyle Services (TLS) operates around the world with one goal in mind: provide a bespoke and seamless experience for our Card Members and hundreds of travel partners. As a critical component of premium card products value proposition, TLS offers a full range of services from trip planning and booking to enhancing the broader travel experience through proprietary programs. The Team The Global Partnerships and Marketing (GPM) team has a strategic focus within TLS by driving customer engagement, loyalty, and satisfaction by providing value to our card members by effective collaboration with our partners (Air, lodging and many more). We closely monitor leadership KPIs, performance of our partners and the usage of the benefits offered. The Role The Analyst - Product Development, will drive meaningful improvements in business value through data management, next gen reporting, proactive/ actionable insights. Closely collaborate across teams to forecast key metrics and support compliance initiatives. Strong analytical skills along with a focus to drive a deep understanding of TLS customers, TLS performance for programs, partners, and key initiatives. How will you make an impact in this role? Ability to understand data, synthesize into real world meaning and break down business problems. Provide bespoke analytics to help drive business development conversations with internal and external partners and help set up best in class reporting (ie, data visualization, KPIs tracking, scorecards. Communicate analytics-based insights to partners within and beyond the GPM organization. Manage complex projects independently and work closely with stakeholders on alignment with minimal supervision. Self-starter with ability to execute with minimal direction and strong attention to details. Work with white space to design and execute analytics solutions to solve complex challenges. Minimum Qualifications Post-Graduation/Graduation from a top tier college. 1-3 years of experience in Data analytics. Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Creative thinker with ability to learn quickly and navigate through unstructured problems. Ability to Integrate with Cross-Functional Business Partners Worldwide. Good Programming skills are a plus. Knowledge of SQL, Python and Visual BI (Tableau/PowerBI) is a plus. Knowledge of MS Office PowerPoint, Excel. Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Looking to join a team at the forefront of travel technology development? We are looking for a Software Development Engineer II to join one of our teams, responsible for developing technology that helps millions of travelers to find the best hotel at the right time for their next unforgettable trip. In this role, you will: Collaborate with team members to co-develop and solve problems. Seek knowledge from subject matter experts when needed. Implement product features working as part of a multi-functional team and run what you build approach. Work in an agile team. Understand the importance of system and technology integration and the basic features and facilities involved in the integration process. Apply software design principles, data structures and/or design patterns and computer science fundamentals to write code that is clean, maintainable, optimized, modular with good naming conventions. Help coordinate stakeholder input and collaboration efforts when developing solutions to issues. Report clearly on current work status. You ask challenging questions when empowe'red to do so. Experience and qualifications: Bachelors or Masters degree in a Technical field; or equivalent related professional experience Minimum 2.5+ years of experience in backend development, with a strong command of Object-Oriented Programming concepts, data structures, and algorithms, in Kotlin/Java. Developing software in a team environment of at least 5 engineers (agile, version control, etc Building and maintaining a software project/product in production environments in public/hybrid cloud infrastructure. Very passionate about learning, especially in the areas of technology, service design patterns and system architecture. Understanding of how projects fit together within your team. Able to understand moderately complex systems. Understanding of testing and monitoring tools.

American Express s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the US Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others. How will you make an impact in this role? Lead a team of high performing analysts managing different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Set clear objectives, define roles and responsibilities and ensure each team member aligns with the GFCSU vision. Ensure team meets set performance targets: productivity and quality goals. Communicate expectations, goals and feedback to the team regularly and resolve any concerns or issues pro-actively or escalate to senior management. Generate reports on team performance, provide training & coaching and provide regular updates to senior management. Produce we'll-written reports detailing and analyzing potentially suspicious activity. Review other analysts investigations and provide constructive feedback. Ability to pivot smoothly between the different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. Assist with additional projects to aid the Investigations team. To develop and maintain an adequate knowledge of the financial crime environment. Minimum Qualifications 2 + Years leadership experience in one of the following areas is mandatory: AML compliance, transaction monitoring, sanction screening, EDD, regulatory compliance, law enforcement, fraud investigations and other financial crime investigations (two years minimum). Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Strong communication & collaboration skills combined with an ability to interact effectively with senior leaders and business partners Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change. Excellent communication, interpersonal and problem-solving skills Should be self-motivated and able to thrive in an environment with ad-hoc requests and shifts in direction. Microsoft Excel proficiency. Proficiency in researching information for business related purposes. Proven ability to work with and analyze large amounts of data to ensure timely reporting of critical information. Incumbent should be flexible to work in rotational shift environment. Shift window is 24*7 with rotational week offs. Preferred Qualifications Certification in Compliance, AML or Financial Crime related fields. Experience working in KYC, Transaction monitoring, Sanctions or EDD departments Highly preferred bachelors degree (or equivalent). Ideally in one of the following, or similar, fields of study: Law, Justice Studies, Criminology, Business Administration, Finance, Economics, Accounting, or Government & Public Services, Tableau, Power BI proficiency. Strong leadership and organizational skills. Excellent analytical and decision-making acumen. We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Model Risk Management Group (MRMG) within Global Risk Banking and Compliance Group, is responsible for the independent risk management of all American Express (AXP) models. Purpose of the Role: The successful candidate will be responsible to manage AI/ML model risk, specifically associated to the next generation Machine Learning based models for credit and fraud risk. This role will elevate model excellence, strengthen long term shareholder value, and adapt to the changing landscape of both model development innovation, external environment and heightened supervisory expectations. The specific responsibilities include : Conduct independent research and oversight of enterprise-wide models with a focus on Artificial Intelligence and Machine Learning based models for credit, fraud or other business/ risk types. Conduct gap assessments and establish robust framework to strengthen model risk controls and meet heightened regulatory standards Conduct AI/ML research to explore opportunities and set guidelines in order to address regulators, elevate model excellence and drive business impact. Communicating results to stakeholders, senior leadership and model committees Bring in external perspective around industry GSIB practices, to strengthen model risk management at American Express Critical Factors to Success: 1.Business Outcomes: Regulatory Agility: Anticipates evolving guidelines, adapts swiftly, and collaborates with regulators to shape effective risk management practices. Adaptive Resilience: To become an agile partner that anticipates risk through independent monitoring, adapts swiftly and ensures models remain robust and relevant. Holistic Integration: To break down silos and integrate MRM seamlessly across the organization by bringing along stakeholders. Continue to support and effectively engage with our first line business units as trusted advisors while also providing independent and credible challenge. Innovation: To create an innovation hub, that leads with external perspective and proactively identifies model risk in the system (publishing white papers on the same). Create the next generation of core capabilities and technological advancements that will foster innovation. Business success: Build a robust model risk management framework, appetite and strategy ensuring they accurately reflect firm s strategy, desired business outcomes and that the company remains within its risk appetite 2. Leadership Outcomes: Develop and executes a vision to strengthen model risk management for credit and fraud risk models for American Express Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Forward looking: To foster a culture that proactively anticipates future developments and draws insights from external perspectives. Bring in external perspective around industry GSIB practices, to strengthen model risk management at American Express Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a mindset of establishing excellence in model risk management practices Coach and develop a batch of strong model risk managers, and people leaders Experience: Preferred at least 6-7 years experience in model risk management, data science, and machine learning. Academic Background: Preferred masters degree in economics, Statistics, Machine learning, Data science Or Related Fields from Top Tier Institute. Key Functional, Technical and Leadership Skills/Capabilities: Clear understanding of AI/ML model risk management controls/practices. Strong grasp around regulatory supervisories for model risk management, and industry perspective Hands-on AI/ML model validation and preferably AI/ML model development experience. Experience in applying advanced statistical and/or quantitative techniques to solve business problems. Strong experience/ expertise with data science tools and AI/ML model development algorithms. Ability to manage key stakeholders and partners and drive agenda. Strong project management skills for driving model validation initiatives. Ability and track record to drive innovation and defining what winning looks like. Good Verbal, Written, Interpersonal skills and ability to work effectively in a team environment. Ability and track record to bring others along with you, to drive and deliver on key initiatives. Willingness and ability to effectively collaborate with Cross-Functional teams to drive validation and Project Execution. Flexibility and adaptability to work within tight deadlines and changing priorities in a dynamic environment. Ability to make quick decisions after close and effective review of data and business outcomes. Ability and experience in nurturing and developing strong talent pipeline.

Product Operations is an emerging discipline designed to help product teams operate as effectively as possible. The role builds a foundation of excellence through business process excellence, proliferation of best practices, and reporting. Product ops can be looked at as the backbone of product-led growth and is ultimately responsible for ensuring product teams are set up to scale consistently and with low friction. When done right, Prod Ops has the power to transform the efficiency of the entire product team by streamlining critical processes and facilitating better communication across the whole organization. Moreover, these steps, in turn, help product teams to build even better products that deliver success to organizations. This Product Ops leadership role devotes full attention to the bigger picture by applying operational focus & discipline to the entire Product Development team. This role will enable & ensure the rest of the team Product Managers, Product Owners and Product Delivery Managers can perform under the best possible circumstances. Responsibilities Streamlining core foundational processes, for example Product Design & Development, E2E Testing, logging, Release Management practices, Documentation and much more Finding breakdowns and optimizing business/operational processes to streamline product development PI Planning, Continuous Delivery, Fast Track Tracking and improving the Product Health across multiple functional areas within Risk Product Development team Drive focus and prioritization of non-functional backlog by working with Journey and platform product teams. Cordinate prioritization and communication with Band 40+ product leaders across RPDS Product Development teams. Release Management Ensure timely execution of release via release managers in US and India. Provide thought leadership to improve release processes and work-life balance of colleagues. Drive significant productivity gains in Product Management by tracking throughput & efficiency metrics & finding opportunities to improve. Help sustain optimal work-life balance across a global team Optimize Colleague Experience by designing relevant trainings, gathering feedback via roundtables, surveys etc Strategic Planning & Communication - Product & Tech scrum team capacity planning & location strategy, Communication Strategy across product teams, Trackers/Dashboards for Product Development. Qualifications The successful candidate will have: 1-3 years of experience in operations areas, product management, or project/program management. Experience in process excellence/leadership role in a product or operations organization. Solid understanding of the needs of product management is key, as we'll as a strong process orientation and the ability to look ahead and think critically about where disconnects and breakdowns happen and avoid those outcomes. A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset; Loves dealing with fast pace, changing needs, and limited resources. The ability to set a high bar for your team and empower them to achieve great results A driver personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration. Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality; User-centricity - examples from your past of product challenges that you powe'red through because you we're unwilling to make your problems your users problems. Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment; High degree of organization, individual initiative and personal accountability; An ability to solve complex problems and a highly analytical approach Engineering degree and/or MBA or a related technical discipline required Compliance Language Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Key Responsibilities Contributes to design, development, troubleshooting, debugging, evaluating, modifying, deploying, and documenting software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications. Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments Familiar with Agile or other rapid application development methods Experience with design and coding across one or more platforms and languages as appropriate Hands-on expertise with application design, software development and automated testing Lead code reviews and automated testing Debug software components and identify code defects for remediation Leads the deployment, support, and monitoring of software across test, integration, and production environments. Explore and innovate new solution to modernize platforms Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering & Architecture Demonstrate technical expertise to help team members overcome technical problems Solves technical problems outside of day-to-day responsibilities Leadership Takes accountability for the success of the team achieving their goals Drives the team s strategy and prioritizes initiatives Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas Be a productivity multiplier for your team by analysing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. Minimum Qualifications/ Must Have 5 7 years of software development experience in a professional environment and/or comparable experience. Hands-on experience with Java 8 & above, Spring Boot, Junit, JavaScript, React JS, typescript, HTML, CSS. Strong experience in developing UI mockups, experience in J2EE, REST API & Security, SOAP API development. Experience in Event driven programming paradigm using Kafka. Knowledge of Source control (Git, Bitbucket etc). CI/CD (Jenkins, Maven/Gradle, Mockito, JMeter) Knowledge of VSS, IaaS, PaaS. Container Concepts (LXD, Docker). Knowledge of Serverless architecture (Lambda) will be an additional advantage. Demonstrated experience in Agile development, application design, software development, and testing bachelors degree in computer science, computer science engineering, or related experience required, advanced degree. We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

As a person, you're a problem-solver - a connector - someone who thrives on creating order from complexity and driving continuous improvement. You see the big picture while mastering the details, ensuring that every product, process, and partnership flows with precision and purpose. You live your life in alignment with the highest values of integrity, efficiency, and collaboration, always working to turn today s challenges into tomorrow s success stories. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. Summary of Position : Reporting to the Associate Director, Six Sigma Master Black Belt, this global role will engage and collaborate with regional Master Black Belts to lead the development and deployment of CI/OPEX/LSS global standards and capability frameworks. The Master Black Belt (MBB) will be responsible for creating advanced LSS training materials, combining interactive online learning and hands-on online workshops focused on practical, real-world problem-solving. The role requires strong coaching, mentoring, and influencing skills across all levels of the organization from frontline associates to senior leaders and will leverage Agile Sprint methodologies to accelerate execution and learning. In this role, you will: Lead the development and deployment of CI/OPEX/LSS global standards and capability frameworks through collaboration with regional MBBs. Design and deliver innovative LSS capability programs using interactive online platforms and hands-on, online workshops focused on practical problem-solving. Coach and mentor belts and stakeholders across functions and organizational levels, from frontline employees to executive leadership. Drive continuous improvement using Lean Six Sigma and Agile Sprint methodologies, including planning, standups, reviews, and retrospectives. Apply structured change management approaches to ensure sustainable adoption of new ways of working across regions. Influence and align diverse stakeholders without formal authority, navigating complex matrixed and multicultural organizations. Integrate AI/GenAI tools into LSS programs to support on-demand learning, faster diagnostics, and scalable coaching. Present complex improvement concepts, analyses, and recommendations to executive stakeholders to inform strategic decisions. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, we'llbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our Supply Chain, roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: bachelors degree in Business, Supply Chain, Engineering, or a related field. You must be able to read, write and communicate effectively in the English Language. Master Black Belt Certification from a recognized and reputable organization (eg, ASQ or equivalent) 7+ years of experience in Continuous Improvement, ideally in manufacturing and global supply chain environments. Proven experience engaging and collaborating with regional MBBs in the development and deployment of CI/OPEX/LSS global standards. Deep expertise in Lean Six Sigma tools and techniques, including SPC, MSA, Multivariate Analysis, hypothesis testing, regression, root cause analysis, DOE, pFMEA and control plan. Strong ability to influence across levels without authority from frontline to executive leadership. Exceptional communication, coaching, and facilitation skills across a heavily matrixed organization, including experience with C-Suite stakeholders. Ability to work across global time zones with a flexible schedule to support distributed teams and international collaboration. Must be able to travel to meet business needs up to 20% of the time. Total Benefits Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment. Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents. Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for VDI Technical Lead to support Thomson Reuters Virtual Desktop Infrastructure. In this opportunity as L3 Support Engineer, Employee Technology Services, you will: As a MDM Support Engineer - ETS, you should possess a diverse skill set that combines technical expertise, business acumen, and strong interpersonal skills. Stay current with industry trends and advancements in mobile technology and MDM solutions. Participate in the evaluation and implementation of new MDM technologies and tools. About You: Candidate should have minimum 3 to 6 Years. Preferred hands-on experience with In-Tu.ne and JAMF. Some of the critical skills for this role include: bachelors degree in information technology, Computer Science, or related field. Experience in technical support or IT roles, with a focus on mobile device management and support. Proficiency in MDM solutions such as MobileIron, VMware AirWatch, Microsoft Intune, or JAMF. Strong knowledge of mobile device platforms (iOS, Android), their operating systems, and associated applications. Excellent problem-solving skills and the ability to diagnose and resolve technical issues. Effective communication skills and the ability to assist end users with varying technical backgrounds. Familiarity with mobile device security best practices and compliance regulations. Basic scripting skills (eg, PowerShell, Bash) for automation and troubleshooting tasks. Experience with remote troubleshooting and support tools. Relevant certifications such as MobileIron Certified Professional (MICP) or CompTIA Mobility+ are a plus. What s in it For You Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial we'llbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Set up, operate, and troubleshoot AV systems for internal meetings and events such as Town Halls, AMAs, and leadership sessions Support and maintain meeting room technologies including Microsoft Teams Rooms, conferencing displays, control panels, and digital signage Perform routine checks, testing, and documentation of AV infrastructure to ensure consistent performance across collaboration spaces Coordinate with internal teams to deliver AV requirements for hybrid meetings and events, ensuring readiness and issue-free execution Provide end-user IT support for hardware, software, and access issues using ServiceNow, ensuring timely and accurate resolution Carry out onboarding and offboarding processes including device provisioning, account setup/deactivation, and access management Install, diagnose, and maintain end-user IT equipment and software to support day-to-day business operations across Windows and macOS environments. Technologies we use AV Collaboration: Microsoft Teams Rooms, Crestron, Barco ClickShare, BrightSign, Appspace, Q-SYS, AVoIP( Dante, NDI, AES 67 etc) AV Hardware: Soundbars (Logi, Poly), displays, microphones, digital signage, control panels IT Support Tools: Windows/macOS, Microsoft 365, ServiceNow, Active Directory, Intune, Endpoint Central What we are looking for 5 7 years of experience in AV support or a hybrid AV/IT support role, ideally in a corporate or event-driven environment. Strong hands-on experience with AV systems such as Microsoft Teams Rooms, Crestron, Barco ClickShare, conferencing peripherals, and digital signage. Working knowledge of IT support tasks including device setup, onboarding/offboarding, account provisioning, and troubleshooting on Windows/macOS. Familiarity with enterprise support and management tools such as ServiceNow, Intune, Endpoint Central, Active Directory, and Azure AD. Comfortable supporting internal events, hybrid meetings, and in-room technologies, both onsite and remotely. Strong communication and coordination skills with the ability to support stakeholders in high-visibility situations. Post-secondary education in AV technology, IT, Communications Technology, or a related field, or equivalent experience. People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental we'll-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons

If you have an analytical mind-set and experience of working with know your customer (KYC) processes, this is a fantastic opportunity to join us as a Financial Crime Operations Analyst you'll be delivering financial crime checks for new and existing customers, collaborating with colleagues to make sure that each request is completed in a timely manner This is an opportunity to join a supportive team where we'll also take a real investment in your career development with us we're offering this role at senior analyst level What you'll do Day-to-day, you'll be performing due diligence checks for new customers and conducting periodic reviews, making sure that they meet all regulatory requirements. you'll be gathering information from publicly available resources, the customer, their relationship manager and internal systems. we'll rely on you to deliver consistent compliance with bank and regulatory anti-money laundering (AML) and KYC standards. you'll also be: Maintaining up to date knowledge of AML and KYC requirements Examining due diligence documents and information on the customer file based on specific trigger events, making sure that they are adequate and up to date Performing reputational checks, including politically exposed persons screenings and adverse and sanction checks Planning and prioritising your workload and maintain good relationships The skills you'll need we're looking for someone with experience of working with KYC and AML processes and procedures. Recognised qualifications in these fields would be beneficial. Crucially, you'll have good communication skills with the ability to liaise with relationship bankers and compliance teams. you'll also need: Experience of reviewing KYC operations Strong analytical and problem solving skills The ability to work we'll as part of a team to meet deadlines Strong learning skills with the ability to apply attention to detail to deliver error free processing Deliver compliance with organisational and regulatory anti-money laundering (AML) and know your customer (KYC) standards. Experience in classifying clients by risk level (low, medium, high) and conducting appropriate Client Due Diligence Experience in identifying and mitigating potential money laundering and terrorist financing risks through a thorough analysis of client documentation, financial activity, and beneficial ownership structures Understand the concept of client life cycle management Minimum 2 years in CDD, KYC and AML for existing and new non-individual clients

Maintain and monitor crew claim information and record Communicate with the P I club/correspondent and assist them with the details required, if any. Co-ordinate for the repatriation with the concerned FPO/MPO Arrange/follow up for post repatriation checkup and monitor case until the crew is declared fit. Arrange for advance payment, if any, as required by the doctors in liaison with Owner/ P I club Capture and calculate expenses at port of sign off, medical expenses at port/ on board and post sign off, sick wages and relieverexpenses Collate the document with all the expenses and forward the same to accounts for recovery from owners Monitor follow up for payment with owners Arrange for disbursement of sick wages Death claim/ disability claims Communicate with the P I Club/Owners for the compensation to the awarded as per the club rules and CBA Assisting the P I club/ correspondent for completing all the legal formalities involved in settlement of the compensatio n Requirements Education Qualification : University degree in Insurance or Accounting Minimum 3 - 4 yearsexperience in handling Insurance claims. Job-Specific Skills: \ Understanding of how insurance works in general- Clubs, Underwriters etc. \ Knowledge of Crew Bargaining Agreements and resultant benefits accrued

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. About the Role: As we continue to grow JumpCloud internationally, we are hiring a principal engineer for our JumpCloud India and Turkey region. You ll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a principal engineer who is passionate about building great products with forward looking vision. You will be responsible for building new technology initiatives. You ll build out features, help drive architecture, define best practices and enable platform quality. As a Principal Software Engineer, you will: Regularly tackle the largest and most complex problems on the team. Serve as a technical leader on cross-functional projects. Functionally decompose complex problems into simple, straight-forward solutions. Contribute to the long-term technical vision and strategic direction of the engineering team, identifying opportunities for innovation and improvement. Work alongside other Principal Engineers and Architects to drive a shared strategy across our teams Implement AI to empower yourself and others Assist in the career development of others, actively mentoring individuals on advanced technical issues Balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. We re looking for: 15+ years experience as an engineer leading complex engineering projects Experience with cloud technologies (AWS or GCP) Strong knowledge of Go or Node, or other programming languages Strong knowledge of Kubernetes, and IaC tooling Experience working in a distributed systems environment Ability to work with ambiguity and drive clarity while delivering incremental value Proven ability to thrive in a fast-moving, team-oriented, collaborative environment Strong technical foundation in software engineering design principles Experience working with geographically diverse engineering teams in today s remote first work environment #LI-PD1 Where you ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts dont go unaddressed. Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? One of JumpClouds three core values is to Build Connections. To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.