Captain

As a Captain at Zoris Boutique Hotels, your role involves overseeing the dining and service operations at the hotel's restaurant and bar areas in Bhubaneshwar. You will be responsible for managing staff schedules, ensuring customer satisfaction, and maintaining service standards. Your daily tasks will include supervising staff, addressing customer concerns, coordinating with the kitchen team, and ensuring the smooth operation of the dining and bar areas. Key Responsibilities: - Oversee dining and service operations at the restaurant and bar areas - Manage staff schedules and ensure adequate coverage - Ensure customer satisfaction by addressing concerns and providing excellent service - Maintain service standards and uphold the hotel's reputation - Supervise staff to ensure efficient operations - Coordinate with the kitchen team for timely food service - Handle any issues or complaints from customers promptly and professionally Qualifications Required: - Experience in hospitality management, restaurant operations, and customer service - Strong leadership, team management, and interpersonal skills - Excellent communication and problem-solving abilities - Ability to work in a fast-paced environment and handle multiple tasks efficiently - Previous experience as a Captain or similar role in the hospitality industry is a plus - Flexibility to work various shifts, including evenings, weekends, and holidays - Knowledge of food safety and hygiene standards - Bachelor's degree in Hospitality Management or related field is preferred,