Capability Leader - AI/ML/Data Analytics - Noida 5 days WFO

Role Overview

Capability Development

conceptualizing, designing, and operationalizing scalable interventions

Key Responsibilities

1. Enterprise Capability Strategy & Leadership

• Design and own the enterprise capability development strategy aligned with EXLs

  data, AI, analytics, and digital-led transformation priorities

  .
• Partner closely with Business Leaders, Domain Experts, and CXOs to identify

  critical talent shifts and future capability needs

  .
• Build a

  scalable, future-ready capability framework

  integrating

  operations, analytics, data, AI, and advanced technology skills

  .
• Position EXL as a

  capability-led transformation partner

  for clients through domain, digital, and innovation-driven talent strategies.

2. Data, AI & Advanced Tech Enablement

• Drive

  talent specialization journeys

  in

  AI, analytics, and partner ecosystems

  to fast-track solutioning and delivery excellence.
• Create

  integrated capability pathways

  that embed

  data-driven and AI-led workflows

  across operations and client engagements.
• Build partnerships with

  external technology providers, academia, and start-ups

  to continuously evolve EXL’s advanced tech stack.
• Institutionalize best practices,

  playbooks, accelerators, and frameworks

  for

  AI-first and analytics-enabled solutioning

  .

3. Innovation & Solutioning Excellence

• Lead enterprise-wide innovation programs to

  identify, incubate, and scale breakthrough ideas

  into market-ready solutions.
• Enable

  integrated solutioning capabilities

  by equipping growth leaders and client-facing teams to

  stitch together multi-SGU offerings

  .
• Partner with pursuit and solutioning leaders to

  sharpen CXO-level narratives

  , align with client priorities, and position EXL as an

  innovation-led partner

  .
• Build

  communities of practice

  to foster collaboration, exchange ideas, and replicate success across business lines.

4. Leadership & Talent Development

• Enable frontline managers to excel in

  people leadership, client management, and operational excellence

  .
• Design

  immersive, experiential learning interventions

  for leaders at multiple levels, focused on

  strategy execution, integrated solutioning, and innovation

  .
• Create structured pathways for growth leaders to strengthen

  CXO engagement skills, consultative ability, and analytics-driven solution fluency

  .
• Leverage

  internal leaders, industry experts, and client perspectives

  to embed

  applied, experiential learning

  across teams.

5. Insights, Metrics & Business Impact

• Establish a

  measurement framework

  to track

  capability ROI

  , solution adoption, innovation outcomes, and leadership effectiveness.
• Leverage

  data-driven insights and dashboards

  to monitor

  capability maturity, talent readiness, and business impact

  .
• Continuously refine strategies based on

  performance data, client feedback, and market shifts

  .

Key Requirements

Education

• MBA or equivalent degree in

  Business, Strategy, Organizational Development

  , or a related field preferred.

Experience

• 12–15 years

  of experience in

  capability development, digital/AI transformation, or consulting

  in global enterprises.
• Proven track record of

  designing and scaling enterprise capability programs

  across multiple functions.
• Experience driving

  data/AI adoption, analytics integration, innovation frameworks, and leadership enablement

  initiatives.
• Exposure to

  advanced technology partnerships and integrated, multi-disciplinary solutioning

  .

Skills & Competencies

• Strategic thought leadership

  with deep understanding of

  data, analytics, AI, and digital-led business models

  .
• Expertise in

  program design, facilitation

  , and

  embedding capability into the flow of work

  .
• Strong

  stakeholder management

  and ability to

  partner with CXO-level leaders globally

  .
• Exceptional

  storytelling and change leadership skills

  .
• Ability to

  independently drive large-scale transformation programs

  and deliver measurable business outcomes.

Success Metrics

• Integrated adoption

  of

  analytics, data, and AI-led capabilities

  across

  operations and client delivery workflows

  .
• Increased

  solutioning strength

  and

  win rates

  through

  multi-SGU, integrated capabilities

  .
• Enhanced

  leadership and manager effectiveness

  in driving

  operational and digital excellence

  .
• Accelerated

  innovation-to-scale cycle

  with more

  client-ready solutions launched

  .
• Demonstrable

  business impact

  through

  capability-driven growth and delivery excellence

  .