Campaign Manager CoE

Functional: Telco/digital CVM knowledge, experience is preferable Experience in Customer delivery management & business operations in telecom/digital Highly Skilled in excel/Spreadsheet, Access, Behavioural: Excellent problem solving skills combined with a strong business acumen Ability to understand technical nuances and work with cross functional teams to anticipate & resolve issues Bias for action and can break down complex problems into steps Good collaborator and a team worker Excellent verbal and written communication skills, interpersonal skills The main role purpose of the Campaign Manager is to support Consumer Value Solution (CVS) team in campaign design, configuration & new project deployment Key Job Responsibility Be the single point of contact between Client Marketing and Comviva for design & configuration of campaigns Ensure the campaign-to-market process for assigned campaigns is managed to a high standard and within SLA Understand Comviva product features in-depth and recommend best suitable campaign design Act as active team player at time of deployment of new projects Augment Comviva s best practice campaign knowledge. Ensure practices and knowledge are documented and molded into effective processes Identify & recommend opportunities for improvement in campaign design & configuration processes Identify & recommend opportunities for Comviva product features enhancement