546 Calls Handling Jobs - Page 15

Key Responsibilities: Greet and welcome visitors in a warm and professional manner Answer, screen, and forward incoming calls Maintain a tidy and presentable reception area Schedule appointments and manage meeting rooms Handle basic administrative and clerical tasks such as filing, data entry, and document management Receive and sort daily mail/deliveries/couriers Provide information to callers and take messages as needed Coordinate with internal departments for visitor access and facility needs Requirements: Proven experience as a receptionist or front office representative (preferred) Proficient in MS Office (Word, Excel, Outlook) Strong communication and interpersonal skills Professional appearance and attitude Ability to multitask and manage time effectively Ekta Asthana Senior Human Resource Securium Solutions Private Limited Mobile No- (+91) 92667 22382 hr@securiumsolutions.com www.securiumsolutions.com Address: B - 28, Block -B, 1st Floor, Sector 01, Noida, Uttar Pradesh, 201301

Role & responsibilities 1. Client Relationship Management: a. Serve as the lead point of contact for all customer account management matters. b. Build and maintain strong, long-lasting client relationships. c. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. 2. Sales and Business Development: a. Oversee a portfolio of assigned customers. b. Develop new business from existing clients. c. Actively seek new sales opportunities. d. Identify areas of improvement to meet sales quotas. 3. Cross-Functional Collaboration: a. Collaborate with internal departments (including Customer Service and Product Development) to improve the entire customer experience. b. Prepare sales reports and communicate progress to internal and external stakeholders. 4. Consumer Insights: a. Answer client queries promptly. b. Collect and analyze data to understand consumer behavior. c. Identify opportunities for upselling and cross-selling among existing customers. 5. Occasional Travel: a. This position may require occasional travel. Qualifications: Familiarity with account management software (CRM). Excellent client communication skills. Ability to meet ambitious individual and team-wide sales quotas Experience Worked in Hospital / Insurance company / TPA 1 to 3 years. ( added advantage ) Additional Skills. Strong verbal skills Strong problem-solving skills and enthusiasm for new tasks and challenges Relationship building skills. Ability to multitask and prioritize, with a strong work ethic and attention to detail Ability to operate with a high level of confidentiality and professionalism

We are looking to hire a polite, presentable, and customer-friendly Receptionist with commendable conversational skills for our luxury Perfume Store. The selected candidate will be expected to join immediately. Call/WhatsApp: [9959820300] Responsibilities: Greet visitors & manage front desk operations Maintain office supplies inventory Answer calls, direct messages Coordinate housekeeping services

Openings for Underwriter Looking for an experience with Underwriter or Mortgage minimum 1 year of BPO Experience into underwriting or mortgage HR Aditi@ 7795311459 ruth@9590520040 immediate joiner Available Positions:-Underwriter location:manayatha tech park Need min 1 year experience in mortgage or underwriter salary upto 8.5lks

Responsibilities: 1. Conduct tele calling to prospective clients to provide property information 2. Explain features, prices, and availability of real estate offerings, schedule site visits with interested clients 4. Maintain and update the CRM Annual bonus Performance bonus Sales incentives Mobile bill reimbursements Leave encashment Course reimbursements Prevention of sexual harrassment policy

Role & responsibilities Efficient Handling of Calls. Serves customers by providing relevant information. Resolving internal service problems and escalating, if needed. Providing proactive customer outreach. Collecting and analyzing customer feedback. Responding to customer reviews. Developing and documenting knowledge into helpful content. Assisting other officers for solving queries in case of excess queries. Adhering to organizational process & policies. Providing feedback on enhancement of systems and overall organization on time to time basis. Skills Required Good communication Listening Skill Product Knowledge Coordination Perks and benefits Performance-based annual Incentives + Good appraisal and growth

Domain: International Customer Support (voice) Required Experience: Minimum 2 Year(International Voice Support) CTC: Up to 7 LPA Shifts: 24/7 Rotational Notice Period: Immediate Joiners Only Location: Bangalore contact - Divyanshi,8905115503 Perks and benefits Night Allownces and Incentives 2 WAys Cab

Responsibilities: * Greet visitors, manage phone calls & emails * Maintain office supplies inventory * Assist with sales promotions & marketing campaigns * Schedule appointments & meetings * Provide exceptional customer service

Follow up on abandoned carts via call, chat, or email, explain product benefits, resolve queries, encourage conversions, and update CRM. Coordinate with teams to improve customer experience and drive sales.

Effective communicator good verbal & written skills & capable to convert sales. Sales discussion and Generating quality leads. Approaching targeted customers for loans. Calling new customers and existing customers for sales. Fresher can also apply

- Data entry and documentation in Excel - Handling calls - Responding to emails and inquiries - Coordinating with internal teams & clients - Scheduling meetings & maintaining records - Assisting in daily office operations Required Candidate profile - Any graduate with basic computer knowledge - Proficiency in MS Office (Excel, Word, etc.) - Good communication & organizational skills - Freshers & experienced candidates welcome Perks and benefits Competitive salary + Work-life balance

Job Title: Customer Care Executive - International Voice Process Location: Hyderabad Department: Customer Support Reports To: Team Lead Job Type: Full time - UK shift Job Summary: We are seeking a skilled and articulate Customer Care Executive to handle inbound calls for our international clients in the legal sector. The role requires addressing inquiries related to legal services, gathering accurate information, and providing timely and professional support to callers. You will be the first point of contact for individuals seeking legal assistance or information, and your ability to communicate with empathy and clarity is critical. Key Responsibilities: Handle inbound calls from international clients related to legal services and law firm enquiries. Provide accurate information about legal processes, services, and appointment scheduling (non-advisory). Gather and document essential information from callers with a high level of accuracy and attention to detail. Transfer calls or escalate issues to the appropriate legal team or department as needed. Maintain confidentiality and adhere to data protection and client privacy standards. Update call records, logs, and CRM systems consistently and thoroughly. Stay informed about service updates, law firm procedures, and client requirements. Deliver exceptional customer service while managing potentially sensitive or urgent situations. Requirements: 1-2 years of experience in an international voice process, preferably with exposure to legal, healthcare, or professional services. Excellent verbal communication skills in English (US/UK accent is a plus). Strong listening skills and the ability to show empathy and professionalism under pressure. Ability to work in night shifts or rotational shifts to support international time zones. Comfortable working in a high-call-volume environment. Basic understanding of legal terminology is preferred but not mandatory. Familiarity with CRM tools and call management systems. What We Offer: Competitive salary Cab/transport facility is not provided Training and learning opportunities Opportunity to work with global clients in a professional environment Supportive team culture and structured career growth Shift Timings: 1:30 Pm to 10:30 Pm and 2:30 Pm - 11:30 PM

Job description Maintain records of residential apartment in gate app and book keep the records. Good communication skills Receive calls from residents and log compliant in gate app and communicate after resolved. Handle Move-in, move out. Knowledge of the complaint management system/software, He / She will be the first point of contact for tenants, occupants & Building services team. Get answers to questions, help with problems, understand customers & provide 1st hand resolutions. Coordinate with Estate Manager for assigning complaints & follow-up till their closure. Updating the end-user on closure & getting feedback. Daily tracking of complaints, sharing trackers with a type of criticality-wise analysis. Other duties as assigned by Estate Manager Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure Preferred candidate profile 2 3 years experience in Help Desk management Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Good communication Skills

Role & responsibilities : To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the RM also achieves the key performance parameters set Preferred candidate profile : Candidate must have good communication in english, presentable and have experience in handling customers

Openings for Underwriter graduate or undergraduate with 1 year of Live underwriting experience salary :45k location:whitefield call kavya@7849020010 hr suman@7848820047 hr anusha@7815982900 hr@9590520040 hr Shruthi@7849020010 Available Positions:-Underwriter location:manyata salary 8lks

We are hiring Office Support roles in Bangalore. Freshers only Graduate must Basic computer knowledge required Share resume on WhatsApp: 9063724054 with: Self Introduction What do you know about Customer & Office Support?

We are hiring Office Support roles in Bangalore. Freshers only Graduate must Basic computer knowledge required Share resume on WhatsApp: 8714152516 with: Self Introduction What do you know about Customer & Office Support?

We are hiring Office Support roles in Bangalore. Freshers only Graduate must Basic computer knowledge required Share resume on WhatsApp: 6305487889 with: Self Introduction What do you know about Customer & Office Support?

Role & responsibilities Greeting clients and visitors with a positive and helpful attitude. Answering, screening, and forwarding phone calls in a professional manner Maintaining visitor logs and security protocols Assisting with administrative tasks, including copying, taking notes, and making travel plans. Scheduling appointments Maintaining a clean and safe reception area. Directing visitors by maintaining employee and department directories Preferred candidate profile Minimum Graduation: Candidates must hold a bachelor's degree. Communication Skills: Excellent command of English, both spoken and written, is crucial. Appearance: Candidates should present a professional and well-groomed appearance. Technical Proficiency: A good understanding of MS Office applications (Word, Excel, Outlook) is required. Experience: A minimum of 1 to 3 years of experience in a similar role.

JOB DESCRIPTION: We are looking for a proactive and detail-oriented HR Admin to join our team and support our US operations. This is an excellent opportunity for freshers with strong communication skills to kick-start their career in Human Resources. The role requires working during night shifts to align with US business hours. Key Responsibilities: Handle incoming organizational calls and respond or route them appropriately Assist in employee onboarding processes including documentation, induction coordination, and system updates Conduct and coordinate background verification checks for new hires Maintain accurate HR records and update internal databases as needed Provide assistance to US-based teams and employees on general queries and requests Support in drafting and sending official HR communications/emails Collaborate with internal teams to ensure smooth HR operations Take care of any additional operational or administrative tasks assigned by the HR Manager Key Skills & Requirements: Excellent verbal and written communication skills Willingness to work night shifts (US Time Zone) Good interpersonal skills and a customer-first approach Basic understanding of HR functions is a plus (not mandatory) Ability to multitask and manage time effectively Proficiency in MS Office (Excel, Word, Outlook) Educational Qualification: Bachelors degree in any discipline (HR or Business Administration preferred) What We Offer: Opportunity to gain hands-on HR experience in a US-based environment Professional development and training Friendly and collaborative work culture

Role & responsibilities Designation- IT Helpdesk Coordinator Experience 1 years + Location Mumbai, Goregoan. Education- Any Graduates. Budget- 4.30Lpa/ 4.5lpa Max. Please find the JD Attached- Call Management Email checking, call logs and email closure by replying to user with status. Phone calls, assignment of calls & follow-up for closure. Workflow system full overview & process Mandatory call log in Workflow system, and review process calls Daily, Weekly, monthly etc. Inventory management, Incident management, request call management. All new assets should tagged and maintain data in related inventory list and Workflow system. Monthly share addition/deletion to Finance for FA register update and Corporate Function for insurance Maintain Asset list as per location/entity wise Vendor Management Take follow-up with vendor for daily case to case basis for laptops calls. Co-ordinate with different vendors for service/billing issues. Maintain vendor list Other work New Joinee updation in New Joinee list & put reminder to create email ids After joining send IT manual and update user list Shift schedule preparation on every Friday. Asset Label Printing Gate pass preparation if material sending out & track the same Zoom meeting creation Check for VC help one day prior to meeting and accordingly assign call to engineer. Responsibility Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the customer over phone or email. Report difficult or complex issues to the Help Desk Manager. Try finding a feasible solution as soon as possible. Provide excellent customer service to the clients. Follow up with the customers on a regular basis. Maintain the record of common issues related to customer complaints and report them to higher management. Determine potential issues and get them resolved beforehand. Suggest improvements in the existing procedures. Ensure that all the issues are resolved on time. Requirements Hands-on experience in resolving technical issues. Excellent communication and interpersonal skills. Excellent problem-solving abilities Team management skills. Should be a patient listener.

Making calls to potential customers Explaining company services and products Maintaining daily call records Submitting daily progress reports Required Candidate profile 12th grade or higher education Fluent communication skills in the local language Basic computer skills

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher: 18k in hand Exp: 21k CTC Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

Outbound/Inbound Calling Make a minimum of 6080 outbound calls per day to assigned leads (warm and cold) provided by marketing or CRM. Respond promptly to inbound inquiries (calls, web form submissions) and qualify each prospect. Log all call detailslead status, outcome, next-stepsin the CRM or lead-tracking sheet immediately after each interaction. Lead Qualification & Discovery Ask probing, open-ended questions to uncover each lead’s beauty needs (e.g., skin type, concerns, preferred format). Determine buying intent, budget range, and decision timelines. Classify leads accurately as “Qualified,” “Unqualified,” “Follow-Up,” or “Decision Pending.” Product Presentation & Consultation Present product features, benefits, and usage recommendations clearly and enthusiastically. Educate prospects on how our formulations address their specific skin/hair concerns. Highlight current promotions, bundle offers, and loyalty-program advantages to incentivize purchase. Objection Handling & Closing Listen actively to objections (price sensitivity, brand comparisons, shipping concerns) and respond with concise, benefit-focused rebuttals. Use proven closing techniques (e.g., assumptive close, limited-time-offer close) to guide the prospect toward a decision. Secure commitment by obtaining payment details or booking a follow-up call if the prospect needs more time. Follow-Up & Relationship Management Schedule and execute follow-up calls or messages for prospects who requested more information or needed to consult before purchasing. Send personalized emails or SMS (templated) after calls to reinforce key talking points and share product links. Maintain a detailed call-back schedule to ensure no lead is neglected; aim for at least three meaningful touchpoints per qualified lead. Sales Reporting & Target Achievement Meet or exceed weekly/monthly sales targets (e.g., X units sold or Y in revenue). Track daily call metrics (calls made, leads qualified, demos scheduled, sales closed) and share updates in the daily/weekly sales-reporting format. Provide feedback to the sales manager on script effectiveness, lead quality, and market trends. CRM & Data Management Enter and update all lead information, call notes, purchase details, and next-steps in the CRM system (or designated spreadsheet) in real time. Ensure data accuracy by verifying contact details and purchase history before finalizing an order. Generate simple CRM reports (e.g., conversion rate, average call duration, top objections) to identify areas for improvement. Collaboration & Continuous Improvement Participate in weekly sales-team huddles to share challenges, insights, and success stories. Work with the marketing team to suggest improvements in lead-generation campaigns, email templates, and ad copy based on prospect feedback. Attend periodic product-training sessions to stay updated on new launches, ingredient benefits, and competitive differentiators.

- Advisor has to resolve the doubt and queries of the customers who have applied for Visa. - Solving premium customer quires - International customer care handling - Excellent good communication skills - Ready to make inbound call HR- 861 760 2997 Required Candidate profile * HSC / Graduate can apply * 8am to 5pm fixed shift * Saturday and Sunday fixed off * Good communication in English * Fresher - salary 14.5k / 15k in hand * Experienced - salary 17k in hand