1311 Calls Handling Jobs - Page 14

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -Salary: Upto 16,000 + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing Loaction: Airoli, Navi Mumbai Contact For more details HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

# Hiring for sales executive - Salary 18-22k ctc Job Title - Sales Executive Location - Work From Office (Noida Office) Experience: Freshers can apply Calling Process: Ability to handle both Outbound and inbound calls on an everyday basis Follow communication scripts when handling different topics Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives Customer focus and adaptability to different personality types Eligibility Criteria Knowledge of spoken and written English is a MUST Strong phone and verbal communication skills, along with active listening undergraduate can apply Freshers can apply Benefits : Fixed 10Am -7 Pm Shift Trai...

Key Responsibilities: Coordinate with students regarding enrollment for medical courses, including providing course information and guiding them through the admission process. Handle student fee submission, EMI plans, and liaise with banks for payments and related processes. Maintain accurate student records and databases, ensuring timely updates of enrollment and payment details. Arrange lectures, schedules, and coordinate with faculty and internal teams for smooth academic operations. Attend and respond to student and prospective student inquiries via calls, emails, or in-person. Convert prospective student leads into confirmed admissions through effective communication and follow-ups. Ass...

JOB DESCRIPTION RETAIL BROKING & DISTRIBUTION Group ORGANISATION IDBI Capital Market Services Limited DESIGNATION Customer Service NO. OF VACANIES 3 EXPERIENCE RANGE 1 to 4 years of relevant experience CRITICAL EXPERIENCE Stock broking experience ESSENTIAL QUALIFICATIONS Any graduate / post-graduate LOCATION Mumbai CANDIDATE'S PROFILE Attend to calls professionally to provide information about products and services Listen and respond to customers needs and concerns Keep records of customer interactions and recording details of inquiries, complaints and feedbacks Follow up to ensure that appropriate actions were taken on customer requests. SKILLS AND TRAITS Excellent oral communication skills...

Customer support in voice process with MS office skills Ensuring customer satisfaction & ratings Addressing customer inquiries Handling customers on a daily basis & maintaining response times Fluent in speaking Malayalam, Tamil, Telugu &English

Greet and assist visitors, clients, and vendors professionally at the reception. Handle incoming calls, emails, and inquiries, and route them to appropriate departments. Maintain front desk operations including visitor logs, courier handling, Required Candidate profile Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficiency in MS Office and email correspondence Pleasant personality with a client-focused attitude

Wanted Female Receptionist for Foot Reflexology Store in Budigere Cross. Good Work Environment. Candidate should know to speak in Kannada & English with basic Computer handling skills. Salary + performance based attractive Incentives.

Engage customer from company provided database Identify customer needs & recommend solutions Clearly explain project details pricing location benefits buying process Conduct site visits with clients Regularly follow up with clients and assist booking

Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Mea...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

Job Role: Telemarketing Executive (TME) Office Based Job Location: Swargate, Pune Qualification: Graduation Who Can Apply: Graduates (Freshers or Experienced) Candidates with prior experience in outbound domestic voice calling processes Individuals with good communication skills in English Shift Timing: 9:30 AM to 6:30 PM Salary Structure: For Freshers: First 3 Months: CTC: 18,631 In-hand: Up to 14,500 From 4th Month Onwards: CTC: 23,290 In-hand: 18,800 Retention Bonus: Approx. 13,000 (provided in the 5th month) For Experienced Candidates: CTC: 23,290 In-hand: 18,800 (Applicable only if all experience documents are verified) To Apply / Conatct For more details HR Atharva - 9607128841

We are hiring a proactive and committed Collection Executive to manage and recover overdue payments from customers. This role involves direct communication with borrowers through phone calls, WhatsApp, to ensure timely follow-up and recovery. Flexi working Annual bonus Performance bonus

Roles and Responsibilities * Handle customer inquiries and resolve issues via phone, email, or chat in a timely and professional manner. * Process customer requests, provide product information, and offer solutions to their needs. * Maintain accurate records of all interactions with customers using our CRM system. Desired Candidate Profile * Strong communication skills for effective customer handling over the phone/email/chat.

Roles and Responsibilities * Handle customer inquiries and resolve issues via phone, email, or chat in a timely and professional manner. * Process customer requests, provide product information, and offer solutions to their needs. * Maintain accurate records of all interactions with customers using our CRM system. Desired Candidate Profile * Strong communication skills for effective customer handling over the phone/email/chat.

You will serve as the key account manager for the mapped accounts, serving as their primary point of contact for all inquiries and ensuring timely updates on service activations. Your role will involve acting as a liaison to address all their concerns within a 24-hour timeframe, including managing calls and emails. To qualify for this role, you must demonstrate proven experience in a similar field. Core Responsibilities Handle end-to-end management of customer accounts. Establish and maintain strong relationships with customers. Act as the main point of contact for assigned customer accounts. Respond to incoming customer inquiries and resolve issues promptly. Make outbound calls to update cu...

Roles and Responsibilities * Handle customer inquiries and resolve issues via phone, email, or chat in a timely and professional manner. * Process customer requests, provide information, and escalate complex issues to senior team members when necessary. * Maintain accurate records of customer interactions using CRM software. * Meet performance targets for quality, productivity, and sales metrics. Candidate must have minimum 12 months of experience in BPO Interested candidates can share their CVs on-7595058169 subject line as "CS Blended Pune"

Roles and Responsibilities * Handle customer inquiries and resolve issues via phone, email, or chat in a timely and professional manner. * Process customer requests, provide information, and escalate complex issues to senior team members when necessary. * Maintain accurate records of customer interactions using CRM software. * Meet performance targets for quality, productivity, and sales metrics. Candidate must have minimum 12 months of experience in BPO Interested candidates can share their CVs on-7595058169 subject line as "CS Blended Pune"

Call Center- JOB DESCRIPTION Designation Education Call Center Executive (Sr. and Jr.) Bachelor's degree Experience 1-3 years of experience in a call center environment At least 1 year in Diagnostics Industry Job Description Answer incoming calls and respond to customers emails and WhatsApp Messages Booking Home Visit and assigning Phelebo to Visit Management and resolve customer complaints Identify and escalate issues to supervisors Provide product and service information to customers Research, identify, and resolve customer complaints using applicable software/ CRM Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, docum...

Job Title: Receptionist (Female) Location: The Build Mart - Jaipur Road Employment Type: Full-Time Job Overview We are looking for a polite, well-groomed, and customer-oriented Female Receptionist to be the first point of contact for visitors at our store. She will be responsible for welcoming customers, managing registration, maintaining records, and supporting the smooth day-to-day functioning of the store. We take pride in offering a female-friendly work environment with a safe and professional atmosphere. To ensure convenience, we also provide a pickup and drop facility for our female staff members. Key Responsibilities Meet and greet customers with warmth and professionalism. Assist vis...

About NJ Group: NJ Group is a leading player in the Indian financial services industry known for its strong distribution capabilities. Started in the year 1994 with the establishment of NJ India Invest Pvt. Ltd., the flagship company, has now diversified into various businesses and today has presence in businesses ranging from financial products distributor network, asset management, real estate, insurance broking, training & development and technology. Our rich experience in financial services, combined with executional capabilities and strong process & system orientation, has enabled us to shape a rising growth trajectory in our businesses. Product ranges are MF, Insurance, Realty, Informa...

Role: The Service Coordinator is responsible for planning, scheduling, and coordinating service and maintenance activities for ELV systems such as CCTV, Access Control, Fire Alarm, PA Systems, other low-voltage infrastructure. They act as the link between clients, service engineers, and management to ensure timely delivery and quality of service. Key Responsibilities: 1. Scheduling & Coordination Schedule service and maintenance tasks for field technicians. Assign technicians based on expertise and availability. Coordinate with clients to confirm service appointments. Track job progress and ensure timely completion. 2. Customer Communication Serve as the first point of contact for service re...