546 Calls Handling Jobs - Page 16

Roles and Responsibilities: Creating ads on social media platforms (Facebook, LinkedIn, Google). Managing all ad campaigns and lead generation efforts. Generating leads through calls, emails, and WhatsApp. Coordinating with participants, clients, exhibitors, organizers, and vendors. Conducting web-based data mining for various domains and industries as required. Maintaining and updating Excel sheets with proper remarks on a regular basis. Preparing proposals, presentations, and other sales materials. Managing on-ground event operations. Other event related works.

Responsibilities: Strong communication and organizational skills Diary management & clerical support Proficient in MS Office Ability to multitask and prioritize Attention to detail B.E. in Electronics & Electrical Engineering

Role & responsibilities Maintain front desk organization with necessary materials (pens, forms, paper, etc.). Greet and welcome guests; manage visitor parking and logs, issue badges, and inform relevant staff of guest arrivals. Oversee corporate office facilities to ensure they are in working order. Manage office pantry, housekeeping, and security personnel; monitor attendance and maintain records. Monitor office supplies and manage monthly orders for birthday/anniversary cards, business cards etc. Monitor office expenses and address complaints or queries. Answer all incoming calls and ensure timely message redirection. Receive, distribute, and file correspondence and packages. Manage travel/hotel bookings, order refreshments for office events, and oversee calendar and room booking coordination. Proficiency in Word & Excel is mandatory. Preferred candidate profile Possess a graduate degree in any stream with a pleasing personality, excellent communication skills, and a soft-spoken demeanor.

Responsibilities Make outbound calls to potential leads Share project details and generate site visit interest Follow up with clients regularly Maintain call records and lead sheets Required Candidate profile Requirements: Good communication skills (Hindi & English) Confident and persuasive tone Basic computer knowledge Prior real estate calling experience is a plus

Roles and Responsibilities Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Handle incoming calls from clients, resolving their queries and concerns in a timely manner. Develop strong understanding of clients' needs and preferences to provide personalized solutions. Identify opportunities to upsell/cross-sell relevant products or services to existing clients. Maintain accurate records of client interactions using CRM software. Note : The shifts would be rotational so only those candidates to apply who are willing to work in night shift as well.

Role & responsibilities Efficient Handling of Calls. Serves customers by providing relevant information. Resolving internal service problems and escalating, if needed. Providing proactive customer outreach. Collecting and analyzing customer feedback. Responding to customer reviews. Developing and documenting knowledge into helpful content. Assisting other officers for solving queries in case of excess queries. Adhering to organizational process & policies. Providing feedback on enhancement of systems and overall organization on time to time basis. Skills Required - Good communication - Listening Skill - Product Knowledge - Coordination Perks and benefits Performance-based annual Incentives + Good appraisal and growth Contact details Email - acsah.samuel@njgroup.in Mob - 9313922203

Developing interpersonal skills Multitasking and efficiency Familiarity with CRM systems and practices Good communication skills Conflict resolution and negotiation Empathizing with customers Remaining calm and composed in difficult situations

Walking Drive on 7-May-25 (Face to Face). Kindly share your confirmation email for the face to face drive on below JD. Vigneshwaran.b4@Cognizant.com Job Summary As a Systems Engineer you will be responsible for managing and resolving incidents within a hybrid work model. You will work closely with the service desk team to ensure seamless operations and provide technical support using Service Now and Windows platforms. This role requires rotational shifts to maintain 24/7 support and ensure high availability of services. Responsibilities Manage and resolve incidents efficiently to minimize downtime and ensure service continuity. Collaborate with the service desk team to provide timely and effective technical support. Utilize Service Now for incident tracking and resolution to maintain accurate records. Monitor system performance and troubleshoot issues to ensure optimal functionality. Provide support for Windows-based systems ensuring they are up-to-date and secure. Implement best practices for incident management to enhance service delivery. Communicate effectively with stakeholders to provide updates on incident status and resolution. Participate in rotational shifts to provide 24/7 support and maintain high service availability. Contribute to the development of incident management processes and procedures. Analyze incident trends to identify areas for improvement and implement solutions. Ensure compliance with company policies and industry standards in all support activities. Support the integration of new technologies and systems to enhance service capabilities. Maintain a high level of customer satisfaction by delivering prompt and efficient support. Qualifications Demonstrate proficiency in incident management and service desk operations. Exhibit strong knowledge of Service Now for effective incident tracking and resolution. Possess expertise in Windows systems administration and troubleshooting. Show ability to work effectively in a hybrid work model with rotational shifts. Display excellent communication skills for stakeholder interaction. Have a proactive approach to identifying and resolving technical issues. Demonstrate commitment to continuous learning and improvement in technical skills. Certifications Required ITIL Foundation Certification Microsoft Certified: Windows Server Fundamentals

Job Title: Customer Support Executive Experience: 0 to 2 Years (Freshers can apply) Location: [Gurgaon] Salary: 25,000 CTC Qualification: Diploma in Civil Engineering Key Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries and provide accurate information. Maintain a positive, empathetic, and professional attitude toward customers. Document interactions and update customer records accurately. Coordinate with internal teams for effective issue resolution. Requirements: Good communication skills in [insert preferred language(s)]. Basic computer knowledge and typing skills. Ability to work in a team-oriented environment. No sales targets. Purely support-based role. Qualification: Minimum Diploma in Civil Engineering. Perks and Benefits: Fixed salary 25,000 CTC Friendly and supportive work culture No target pressure

Role & responsibilities Day to day work like banking , purchase and sales inquiry and convert into order ,order and payment follow up.accounting work Preferred candidate profile Strong analytical skills": Excellent communication and storytelling abilities": Perks and benefits Increment with bonus , Sunday weekly off

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 14,000 in-hand to 18 ,000 in-hand plus incentives. Required Candidate profile * HSC is mandate * To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits competitive Salary with unlimited Incentives

Role & responsibilities Designation- IT Helpdesk Coordinator Experience 1 years + Location Mumbai, Goregoan. Education- Any Graduates. Budget- 4.30Lpa/ 4.5lpa Max. Please find the JD Attached- Call Management Email checking, call logs and email closure by replying to user with status. Phone calls, assignment of calls & follow-up for closure. Workflow system full overview & process Mandatory call log in Workflow system, and review process calls Daily, Weekly, monthly etc. Inventory management, Incident management, request call management. All new assets should tagged and maintain data in related inventory list and Workflow system. Monthly share addition/deletion to Finance for FA register update and Corporate Function for insurance Maintain Asset list as per location/entity wise Vendor Management Take follow-up with vendor for daily case to case basis for laptops calls. Co-ordinate with different vendors for service/billing issues. Maintain vendor list Other work New Joinee updation in New Joinee list & put reminder to create email ids After joining send IT manual and update user list Shift schedule preparation on every Friday. Asset Label Printing Gate pass preparation if material sending out & track the same Zoom meeting creation Check for VC help one day prior to meeting and accordingly assign call to engineer. Responsibility Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the customer over phone or email. Report difficult or complex issues to the Help Desk Manager. Try finding a feasible solution as soon as possible. Provide excellent customer service to the clients. Follow up with the customers on a regular basis. Maintain the record of common issues related to customer complaints and report them to higher management. Determine potential issues and get them resolved beforehand. Suggest improvements in the existing procedures. Ensure that all the issues are resolved on time. Requirements Hands-on experience in resolving technical issues. Excellent communication and interpersonal skills. Excellent problem-solving abilities Team management skills. Should be a patient listener.

Dynamic, multitasking. To manage CEO’s schedule, handle company’s dedicated line, respond and assist issue resolution, coordinate meetings, and ensure smooth communication across stakeholders. Make presentations. Assist in office administration

Dear Candidate, Greetings from Intouch CX for international Non-voice customer support hiring ( Permanent Role ) Semi voice Process (Work from Office) Need Only international Voice Calling Experiences HR Apoorva Contact- 7022226234 / 9148186691 Recruiter Name- Apoorva Contact Before schedule the interview Mention Apoorva the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate For Semi voice process Responsibilities: International voice process II English Communication • Contacting existing customers as well as prospective customers on email • Obtaining customer information and other relevant data Need Min Email Chat Experiences • Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications :PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply Candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply Salary Range semi Voice up to INR 4.5 Lp + (Incentive ) With 2 way cab and free Food provided. Benefits: • 2 way free cabs • Medical insurance for self • 5 days working • 2 days rotational offs • Permanent night shifts/ Rotational shifts Interview Rounds: • HR round • Online Assessment • Operations round Note: Need immediate joiners • 0-15 days Notice period/ Immediate Joiner • Work from office only • No general day shifts • Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). • If shortlisted in the interview process, make sure to be active on calls and e-mails. HR Apoorva Contact- 7022226234 / 9148186691

We are looking for a smart and responsible female candidate for our office to: Handle daily incoming/outgoing customer calls Manage basic office tasks Communicate politely with customers (Hindi/English both preferred)

Role & responsibilities Customer Service & Front Desk Operations Greet members and guests with a friendly and professional attitude Handle check-ins, sign-ups, and membership inquiries Answer phone calls, respond to emails, and manage walk-in questions Administrative Support Maintain accurate member records and update the database Manage appointment bookings for personal training or classes Handle payments, issue receipts, and track attendance logs Ensure the front desk and lobby area remain clean and organized Sales & Membership Management Promote membership plans, classes, and add-on services Provide facility tours to potential clients and explain offerings Follow up with leads and assist in meeting monthly sales targets Upsell products such as supplements, merchandise, or training packages Coordination & Reporting Coordinate with trainers and staff regarding member needs Report daily activity, attendance, and sales to the manager Ensure all front desk operations start smoothly in the morning shift Preferred candidate profile Freshers are welcome to apply Unmarried candidates preferred due to flexible shift availability Candidates living nearby or with easy commute access Willingness to work on weekends or public holidays if needed Quick learners with a proactive approach to handling responsibilities Comfortable working in a fast-paced, client-facing environment

Hiring for International BPO Required - min 6m exp in int voice process CTC - UPTO 4.92 lpa US Shifts Both ways cabs WFO | 5 days working | 2 rotational offs 20k Loyalty Bonus No relocation cases Immediate joiners Contact - 8529546798 (Divisha)

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha Freshers:30k Experienced:38k UK SHIFT call soumya@8088720040 call hr muthamma@9886112583 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

About the Company: We are seeking a highly communicative CRM & PR Executive to manage customer relationships and brand visibility. This role combines customer support with public relations efforts to ensure a cohesive brand experience across all touchpoints and enhance customer satisfaction. Key Responsibilities: Customer Relationship Management (CRM): Respond to customer queries and complaints via email, social media, chat, and phone. Manage returns, exchanges, and refunds, ensuring smooth post-sales service. Implement customer retention strategies such as follow-up emails and loyalty programs. Public Relations & Media Outreach: Develop and maintain relationships with influencers, bloggers, and media for brand exposure. Handle PR activities, including writing press releases and managing collaborations. Coordinate sourcing requests and maintain relevant database Customer Engagement Reporting: Track key CRM metrics like customer satisfaction and query resolution. Prepare reports on PR campaign performance and customer engagement. Key Requirements: Excellent communication skills with a customer-centric approach. Experience in PR, influencer management, or CRM systems.

Role & responsibilities Prior experience working with U.S. clients and in US time zones. Experience with Contract management , Contract administration or Accounting (CA inter drop out and with some accountant background will also work out who has experience in handling contracts and legal experience) Advanced skills with Excel including data analysis, reporting, and document formatting. Excellent written and verbal communication skills with the ability to manage professional correspondence and virtual meetings. Strong attention to detail, proactive follow-up, and ability to work independently across distributed teams.

Preference will be given to immediate joiners. This is a 50% sales and 50% servicing profile. Roles and Responsibilities Act as a Relationship Manager for paid customers, building trust and ensuring long-term engagement. Understand customer needs and assist in finding the right tenant or property with tailored solutions. Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress. Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service. Go the extra mile to provide exceptional customer service and ensure customer satisfaction. Doing cross-selling and upselling for parallel services Mode- Work From Office Candidates needs to be fluent in English and Hindi/Kannada/Tamil Location- Bangalore Incentives- 15000 to 20000 per month Benefits: 1. Medical Insurance of 1 lakh 2. Free lunch, snack, and beverages 3. Promotions and increments every 3 months from the joining date. 4. Spot Awards, Vouchers. In case of any query, kindly connect on 6289612558

Provide product information, answer questions about services offered by the photography company. location-Bangalore - English, Kannada, Hindi & Tamil or any other language Customer Support role Contact for more details : 7483632396 (Shiva)

1.Handling and resolving customer queries and concerns 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. 3. customers retain product or service script will be given

Call detractors to gather feedback Identify issues with product/service Document and share insights Escalate to relevant teams Maintain a positive, empathetic tone Meet KPIs for calls and resolution Support training and projects

Handle inbound and outbound voice calls related to customer inquiries,complaints,and service requests. Provide accurate information about products, services, and policies to customers. Resolve customer issues efficiently. Required Candidate profile Eligibility: 10+2 and above (any stream) (UGC Certified Institutions) Hindi Mandatory. Work Days: 6 Days Rotational Shift / Day Shift . Notice Period: Immediate joiners (0-15 days).