Posted:2 hours ago|
Platform:
Work from Office
Full Time
We are looking for a hands-on, customer-obsessed relationship lead to anchor our client servicing function as we scale nationally. Youll be the face of our company to our most important dealers, distributors, and partners and the internal escalation head for any customer-facing issues.
Youll maintain Customer Relationship Managers (CRMs), own key accounts, and helpstructure this function into a scalable, efficient, and revenue-positive engine.At present, most customer engagement happens through dedicated WhatsApp groups, but over the next 3–6 months, we will be rolling out customer-facing digital portals to streamline processes, access, and support. You will help shape and guide this transformation.
1-6 years of experience in client servicing, account management, or CRM maintaining
Prior experience in building client teams at a growing company, SME, or family
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