Call Quality Analyst

2 - 4 years

4 - 5 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Foundever is currently seeking a Call Quality Analyst for their Telecom Process into ISP for Navi Mumbai location. The ideal candidate must have a minimum of one year of experience as Quality Analyst for international process. Join us and be part of our dynamic team!

About the Role

Responsibilities

Qualifications

  • Required Skills

  • Basic PC skills
  • Strong customer service and interpersonal skills
  • Good verbal and written communication skills
  • Research, analytical and problem-solving skills
  • Preferred Skills

  • Knowledge and effective use of quality management processes and tools
  • Ability to work well independently or within a team
  • Shift Window : 24 x 7
  • Week offs : Any 2 days in a week
  • work location Airoli

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Foundever

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