Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and provide valuable insights. Role Description This is a full-time role for a Telesales Team Lead - US Bookkeeping, located on-site in Kalyan. The Telesales Team Lead will be responsible for overseeing and motivating a team of telesales representatives, setting sales targets, ensuring excellent customer service, and maintaining customer relationships. The role involves regular communication with team members, conducting performance evaluations, and implementing sales strategies to achieve targets. Qualifications Strong Communication skills and Customer Service experience Proven Team Management and Team Leadership abilities Sales skills with a focus on meeting and exceeding targets Effective problem-solving and decision-making abilities Experience in the BPO industry is a plus Strong Analytical Skills and Finance knowledge Ability to work on-site in Kalyan Bachelor's degree in Finance, Business Administration, or related field Prior experience in bookkeeping or related financial services Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time, on-site role for a Recruiter located in Kalyan. The Recruiter will be responsible for sourcing, screening, and interviewing candidates for various positions within the company. Daily tasks include collaborating with hiring managers to identify staffing needs, posting job advertisements, scheduling interviews, and conducting reference checks. The Recruiter will also manage the onboarding process and maintain candidate databases. Qualifications Experience in sourcing and screening candidates Strong interviewing and assessment skills Ability to collaborate with hiring managers and HR teams Proficiency in using applicant tracking systems (ATS) and resume databases Excellent communication and negotiation skills Ability to work independently and handle multiple positions simultaneously Familiarity with employment laws and HR best practices Bachelor's degree in Human Resources, Business Administration, or related field Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time on-site role for an Information Technology Manager, located in Kalyan. The Information Technology Manager will oversee the IT infrastructure, manage and maintain hardware and software, and ensure the security of data and systems. The role includes planning and implementing new technologies, managing IT staff, troubleshooting technical issues, and ensuring compliance with industry standards and regulations. Additionally, the role involves developing and managing the IT budget and working closely with other departments to support overall business goals. Qualifications 1.Technical Support: Provide timely technical support to users, addressing hardware, software, and network issues. 2.Troubleshooting: Diagnose and resolve technical problems, escalating complex issues to higher-level technicians. 3.Infrastructure Maintenance: Assist with the installation, configuration, and maintenance of computer systems, servers, and network devices. 4.Data Management: Assist in data backup and recovery procedures and ensure data security. 5.Documentation: Collaborate with team members to develop and update IT documentation and procedures. 6.Asset Management: Maintain IT asset registers and ensure accurate records. 7.Should have working knowledge of servers. 8.Should have working knowledge on OEM & Licensing. 9.Should have working knowledge on Sophos Firewall. Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. We focus on enhancing operational efficiency through tailored services such as data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. By combining advanced technology with a customer-centric approach, we ensure quality service and deliver valuable insights. Role Description This is a full-time on-site role for a Human Resources Manager at Nextus Global Services Pvt Ltd, located in Kalyan. The HR Manager will be responsible for managing and overseeing all aspects of human resources practices and processes. Day-to-day tasks include recruiting and staffing, performance management, employee relations, benefits administration, and compliance with labor laws. The role also involves developing HR policies and ensuring the company adheres to workplace regulations. Qualifications Experience in Recruiting, Staffing, and Performance Management Proficiency in Employee Relations and Benefits Administration Knowledge of Labor Laws and Compliance Skills in developing and implementing HR Policies Strong communication and interpersonal skills Ability to work independently and manage a team Bachelor's degree in Human Resources, Business Administration, or a related field Experience in the BPO industry is a plus Show more Show less

Company Description Nextus Global Services is a leading business process outsourcing (BPO) provider specializing in tailored B2B and B2C solutions. We enhance operational efficiency through data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. By combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time on-site role for a Business Consultant - US Book Keeping located in Kalyan. The Business Consultant will be responsible for providing consulting services, particularly in finance and management. Daily tasks will include analyzing financial data, creating detailed reports, providing insights and recommendations, and ensuring effective communication with various customers to enhance business performance. Qualifications Strong Analytical Skills and Finance knowledge Experience in Consulting and Management Consulting Excellent Communication skills Ability to work on-site in Kalyan Bachelor's degree in Finance, Business Administration, or related field Prior experience in bookkeeping or related financial services (required) Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time on-site role for a Digital Marketing Manager located in Kalyan. The Digital Marketing Manager will be responsible for planning, implementing, and monitoring digital marketing campaigns. Tasks include managing social media strategies, lead generation activities, and analyzing web traffic. The role also involves creating online marketing strategies and enhancing brand awareness in the digital space. Qualifications 5+ years of proven experience in Digital Marketing Expertise in Google Ads, Meta Ads Manager, and SEO best practices Hands-on experience with WordPress, HTML/CSS, or similar CMS and web design tools Strong analytical skills with experience in Google Analytics, Search Console, and similar platforms Ability to multitask, manage timelines, and work independently or with cross-functional teams Excellent communication and project management skills Certifications in Google Ads or Meta Blueprint are a plus Experience in a BPO is a plus Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time on-site role for a Talent Acquisition Lead located in Kalyan. The Talent Acquisition Lead will be responsible for managing the full recruitment lifecycle, from sourcing and interviewing candidates to hiring and employer branding. The role involves strategizing and implementing recruitment processes, collaborating with department heads to forecast hiring needs, and enhancing the company's employer brand. Qualifications Full-life Cycle Recruiting and Recruiting skills Experience in Hiring, Interviewing, and Employer Branding Strong interpersonal and communication skills Ability to manage multiple tasks and meet deadlines Proficiency with applicant tracking systems and recruitment software Bachelor’s degree in Human Resources, Business Administration, or related field Experience in a BPO or similar environment is a plus Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. Our services are tailored to enhance operational efficiency through data management and customer support for businesses. We also deliver exceptional multichannel experiences for consumers, fostering brand loyalty. By combining advanced technology with a customer-centric approach, we ensure high-quality service and valuable insights. Role Description This is a full-time on-site role for a Senior Quality Assurance Analyst located in Kalyan. The Senior Quality Assurance Analyst will be responsible for performing quality assurance and quality control activities, conducting manual testing, and developing and executing test cases. The role involves using analytical skills to ensure the quality and reliability of our services and solutions. Key Responsibilities Design, implement, and improve QA processes, tools, and reporting mechanisms. Conduct regular calibration sessions with team. Analyze QA data to identify trends, areas of improvement, and operational gaps. Create and manage QA scorecards, audit sheets, and quality reports. Handle client QA audits and ensure compliance with client expectations and company standards. Deliver feedback and coaching to team members to maintain and improve service quality. Ensure timely completion of quality audits and reporting of findings. Qualifications Minimum 3–5 years of experience in Quality Assurance, with at least 1–2 years in a lead role. Experience working in a BPO, customer support, or sales environment preferred. Strong understanding of QA methodologies, metrics, and tools. Excellent communication, coaching, and analytical skills. Ability to work in a fast-paced and target-driven environment. Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in B2B and B2C solutions. Our services are tailored to enhance operational efficiency, including data management and customer support for businesses. For consumers, we offer exceptional multichannel experiences that foster brand loyalty. By combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description We are seeking a Lead Quality Assurance Analyst with strong expertise in monitoring and improving quality across international sales campaigns . The ideal candidate will be responsible for designing QA frameworks, evaluating sales calls, identifying training gaps, and ensuring process compliance across outbound/inbound sales operations Key Responsibilities Lead the QA function for international BPO sales campaigns (primarily US clients). Monitor live and recorded sales calls for accuracy, quality, compliance, and adherence to scripts and KPIs. Design, implement, and continuously improve quality scorecards and audit sheets. Identify behavioral, communication, and sales skill gaps and collaborate with training/operations teams to address them. Conduct call calibrations with team leaders, trainers, and clients to align QA standards. Deliver coaching and constructive feedback to sales agents based on QA audits. Generate daily/weekly/monthly reports on quality trends, agent performance, and risk areas. Ensure compliance with client-specific quality benchmarks and regulatory guidelines (TCPA, GDPR, etc.). Work closely with campaign managers to achieve overall sales and quality targets. Provide training to new QA team members and help build QA best practices across the org. Qualifications Minimum 3–5 years of Quality Assurance experience in International BPO Sales (preferably US campaigns). 1–2 years of team lead or QA supervisory experience. Strong knowledge of sales metrics, compliance requirements, and QA methodologies. Experience with CRM, dialers (RingCentral, etc.), call monitoring tools, and reporting platforms. Excellent analytical, communication, and coaching skills. High attention to detail and ability to manage multiple campaigns simultaneously. Ability to work in a fast-paced, target-driven environment. Show more Show less

Company Description Nextus Global Services is a leading BPO provider specializing in B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time on-site role for a Senior Search Engine Optimization Specialist located in Kalyan. The Senior SEO Specialist will be responsible for conducting keyword research, performing SEO audits, executing link building strategies, analyzing web analytics data, and implementing on-page SEO best practices. The role requires close collaboration with the marketing team to drive organic growth and improve search engine rankings. Qualifications Experience in Keyword Research and Link Building Proficient in Web Analytics and conducting SEO Audits Strong understanding of On-Page SEO best practices Excellent analytical and problem-solving skills Ability to work in a team and collaborate with various stakeholders Bachelor's degree in Marketing, Digital Marketing, or related field Experience in the BPO industry is a plus

Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. We enhance operational efficiency through tailored services such as data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and provide valuable insights. Role Description This is a full-time on-site role for a PPC Ads Specialist based in Kalyan. The PPC Ads Specialist will be responsible for managing Pay-Per-Click advertising campaigns across various platforms, analyzing web traffic through advanced web analytics, optimizing online marketing strategies, and ensuring effective communication with clients and team members. Other daily tasks include conducting keyword research, analyzing competitor strategies, and adjusting campaigns to maximize return on investment. Qualifications Experience in Google Adwords and Digital Marketing Knowledge of Web Analytics and Online Marketing techniques Strong Communication skills Proficiency in using PPC platforms such as Google Ads, Bing Ads, etc. Excellent analytical and decision-making skills Bachelor's degree in Marketing, Business, or related field Certified in Google Ads or other relevant PPC certifications is a plus

Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time on-site role for a Talent Acquisition Lead located in Kalyan. The Talent Acquisition Lead will be responsible for managing the full recruitment lifecycle, from sourcing and interviewing candidates to hiring and employer branding. The role involves strategizing and implementing recruitment processes, collaborating with department heads to forecast hiring needs, and enhancing the company's employer brand. Qualifications Full-life Cycle Recruiting and Recruiting skills Experience in Hiring, Interviewing, and Employer Branding Strong interpersonal and communication skills Ability to manage multiple tasks and meet deadlines Proficiency with applicant tracking systems and recruitment software Bachelor’s degree in Human Resources, Business Administration, or related field Experience in a BPO or similar environment is a plus

Company Description Nextus Global Services is a leading BPO provider specializing in B2B and B2C solutions. We enhance operational efficiency through tailored services like data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and provide valuable insights. Role Description This is a full-time on-site role for a Web Designer located in Kalyan. The Web Designer will be responsible for creating and maintaining visually appealing and user-friendly websites. Daily tasks include web design, graphic design, front-end development, and ensuring websites are responsive across various devices. Collaboration with other team members to implement design solutions and improve user experiences will also be a key responsibility. Qualifications Skills in Web Design and Responsive Web Design Expertise in Graphic Design and Graphics Proficiency in Front-End Development Ability to work collaboratively with a team Excellent communication skills Experience with web development tools and technologies Bachelor's degree in Web Design, Graphic Design, Computer Science, or related field

Company Description Nextus Global Services is a leading BPO provider specializing in both B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time, on-site role for a Sales Executive - International BPO (US Autoparts) at Nextus Global Services, located in Kalyan. The Sales Executive will be responsible for handling international sales operations, managing customer service communications, and overseeing account management for our clients. Daily tasks include conducting sales pitches, maintaining strong client relationships, and monitoring sales performance metrics. Qualifications Minimum 1 year of Experience in International BPO Excellent communication skills and the ability to work in a team Customer Service and Account Management skills Sales experience Strong problem-solving skills and attention to detail Ability to work on-site in Kalyan Freshers with good communication skills can also apply. Relevant bachelor's degree or equivalent experience

Company Description Nextus Global Services is a leading BPO provider specializing in B2B and B2C solutions. We enhance operational efficiency through tailored services, including data management and customer support for businesses. For consumers, we deliver exceptional multichannel experiences that foster brand loyalty. Combining advanced technology with a customer-centric approach, we ensure quality service and valuable insights. Role Description This is a full-time on-site role for a Senior Content Writer, located in Kalyan. The Senior Content Writer will be responsible for creating and editing web content, developing content strategies, conducting research, writing, and proofreading. The role involves collaboration with various departments to ensure the content aligns with company goals and user requirements. Qualifications Proficient in Web Content Writing, Writing, and Proofreading Experience in developing Content Strategy and conducting Research Excellent written and verbal communication skills Strong attention to detail and ability to meet deadlines Ability to work collaboratively and take initiative Bachelor's degree in English, Journalism, Communications, or related field Experience in the BPO industry is a plus

You will be joining Nextus Global Services, a leading BPO provider specializing in B2B and B2C solutions, located in Kalyan. As a Sales Executive - International BPO (US Autoparts), your primary role will involve managing international sales operations, handling customer service communications, and overseeing account management for our clients. Your daily responsibilities will include conducting sales pitches, nurturing client relationships, and monitoring sales performance metrics. To excel in this role, you should have a minimum of 1 year of experience in an International BPO environment. Strong communication skills and the ability to collaborate effectively in a team are essential. You should also possess customer service and account management skills, along with prior sales experience. Demonstrating strong problem-solving abilities and attention to detail will be crucial in fulfilling your responsibilities. This is a full-time position that requires you to work on-site in Kalyan. Freshers with excellent communication skills are encouraged to apply. A relevant bachelor's degree or equivalent experience will be advantageous in this role.,

As a Senior Content Writer at Nextus Global Services, you will play a crucial role in creating and editing web content while developing effective content strategies. Your responsibilities will include conducting research, writing high-quality content, and ensuring thorough proofreading. Collaboration with various departments will be essential to align the content with company objectives and user needs. To excel in this role, you must demonstrate proficiency in web content writing, writing, and proofreading. Experience in developing content strategies and conducting research will be valuable assets. Strong written and verbal communication skills are a must, along with meticulous attention to detail and the ability to meet deadlines consistently. Your proactive approach and collaborative spirit will be key as you work closely with teams across the organization. A Bachelor's degree in English, Journalism, Communications, or a related field is required. Prior experience in the BPO industry would be advantageous, though not mandatory. Join our dynamic team at Nextus Global Services and contribute to delivering exceptional multichannel experiences that drive brand loyalty.,