Job Title: Collection Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are seeking a polite, detail-oriented, and customer-focused Collection Executive to handle student fee recovery and maintain healthy client relationships. The role involves managing inbound and outbound calls, resolving payment-related concerns, and ensuring smooth collection processes without high-pressure targets. Key Responsibilities: Make and attend calls to students/customers regarding pending fees or dues. Handle conversations with professionalism, empathy, and authenticity. Identify issues or objections and provide suitable solutions to ensure timely recovery. Maintain accurate records of all calls, payments, and follow-ups in spreadsheets/databases. Build and maintain positive relations with students/customers while ensuring payment compliance. Coordinate with the internal accounts and operations team for timely updates. Share daily/weekly reports with management regarding collection status. Requirements: Minimum 6 months – 1 year of experience in recovery, collection, or customer support (education sector preferred). Excellent communication and listening skills (Hindi & English). Ability to work under heavy call flow and manage time effectively. Strong negotiation and problem-solving skills. Basic computer knowledge (MS Excel/Google Sheets). Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Leave encashment Paid sick time Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Collection Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are seeking a polite, detail-oriented, and customer-focused Collection Executive to handle student fee recovery and maintain healthy client relationships. The role involves managing inbound and outbound calls, resolving payment-related concerns, and ensuring smooth collection processes without high-pressure targets. Key Responsibilities: Make and attend calls to students/customers regarding pending fees or dues. Handle conversations with professionalism, empathy, and authenticity. Identify issues or objections and provide suitable solutions to ensure timely recovery. Maintain accurate records of all calls, payments, and follow-ups in spreadsheets/databases. Build and maintain positive relations with students/customers while ensuring payment compliance. Coordinate with the internal accounts and operations team for timely updates. Share daily/weekly reports with management regarding collection status. Requirements: Minimum 6 months – 1 year of experience in recovery, collection, or customer support (education sector preferred). Excellent communication and listening skills (Hindi & English). Ability to work under heavy call flow and manage time effectively. Strong negotiation and problem-solving skills. Basic computer knowledge (MS Excel/Google Sheets). Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Leave encashment Paid sick time Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Summary: We are seeking a dynamic and creative Social Media Executive to manage and grow our digital presence across social platforms. The ideal candidate will have hands-on experience in content creation, campaign execution, and paid media advertising including Google Ads and Meta Ads (Facebook & Instagram). This role requires both strategic thinking and executional excellence. Key Responsibilities: Social Media Management: Develop, schedule, and publish engaging content across all platforms (Instagram, Facebook, LinkedIn, Twitter, YouTube, etc.) Monitor social media channels for engagement, trends, and brand mentions Respond to queries and messages in a timely and brand-aligned manner Maintain a content calendar aligned with brand campaigns and product launches Campaign Execution & Paid Media: Plan, set up, and optimize paid ad campaigns on Google Ads (Search, Display, YouTube) and Meta Ads (Facebook/Instagram) Track and analyze campaign performance metrics like CPC, CTR, impressions, reach, conversions, and ROAS Coordinate with the design and content teams to create ad creatives and copy A/B test creatives and target segments for performance optimization Analytics & Reporting: Use tools like Meta Business Suite, Google Ads Manager, and Google Analytics to track performance Share weekly/monthly reports on social media growth, engagement, and campaign ROI Recommend strategy improvements based on analytics and insights Brand Development: Stay updated with the latest social media trends, tools, and algorithm updates Maintain visual consistency and tone of voice in line with brand guidelines Suggest new ideas for content series, influencer collaboration, or engagement tactics Requirements: Bachelor’s degree in Marketing, Communications, Media, or related field 2–3 years of hands-on experience managing social media and paid campaigns Proficient in Meta Ads Manager and Google Ads platforms Familiarity with social scheduling tools (e.g., Buffer, Hootsuite, or Creator Studio) Strong copywriting, content planning, and communication skills Basic understanding of Canva, Photoshop, or similar creative tools is a plus Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Leave encashment Paid sick time Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Summary: We are seeking a dynamic and creative Social Media Executive to manage and grow our digital presence across social platforms. The ideal candidate will have hands-on experience in content creation, campaign execution, and paid media advertising including Google Ads and Meta Ads (Facebook & Instagram). This role requires both strategic thinking and executional excellence. Key Responsibilities: Social Media Management: Develop, schedule, and publish engaging content across all platforms (Instagram, Facebook, LinkedIn, Twitter, YouTube, etc.) Monitor social media channels for engagement, trends, and brand mentions Respond to queries and messages in a timely and brand-aligned manner Maintain a content calendar aligned with brand campaigns and product launches Campaign Execution & Paid Media: Plan, set up, and optimize paid ad campaigns on Google Ads (Search, Display, YouTube) and Meta Ads (Facebook/Instagram) Track and analyze campaign performance metrics like CPC, CTR, impressions, reach, conversions, and ROAS Coordinate with the design and content teams to create ad creatives and copy A/B test creatives and target segments for performance optimization Analytics & Reporting: Use tools like Meta Business Suite, Google Ads Manager, and Google Analytics to track performance Share weekly/monthly reports on social media growth, engagement, and campaign ROI Recommend strategy improvements based on analytics and insights Brand Development: Stay updated with the latest social media trends, tools, and algorithm updates Maintain visual consistency and tone of voice in line with brand guidelines Suggest new ideas for content series, influencer collaboration, or engagement tactics Requirements: Bachelor’s degree in Marketing, Communications, Media, or related field 2–3 years of hands-on experience managing social media and paid campaigns Proficient in Meta Ads Manager and Google Ads platforms Familiarity with social scheduling tools (e.g., Buffer, Hootsuite, or Creator Studio) Strong copywriting, content planning, and communication skills Basic understanding of Canva, Photoshop, or similar creative tools is a plus Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Leave encashment Paid sick time Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Summary: We are seeking a detail-oriented and analytical Call Quality Analyst to monitor, assess, and improve the quality of customer and sales interactions. The role involves evaluating calls, identifying training needs, and ensuring compliance with company standards, while providing actionable insights to enhance overall customer experience and operational efficiency. Key Responsibilities: Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies. Assess communication skills, soft skills, customer handling, product knowledge, and problem-solving approach of agents. Provide structured feedback to agents and team leaders for performance improvement. Identify process gaps and recommend corrective actions or training requirements. Prepare daily/weekly/monthly quality reports and share insights with management. Collaborate with operations, training, and HR teams to drive continuous improvement. Ensure compliance with internal quality standards and regulatory guidelines. Participate in calibration sessions to align quality expectations across teams. Key Skills & Competencies: Strong analytical and problem-solving skills. Excellent verbal and written communication. Good listening skills with attention to detail. Ability to give constructive feedback. Proficiency in MS Excel, reporting, and quality monitoring tools. Knowledge of customer service & sales processes in BPO/Edtech/Tele-sales domain (preferred). Qualifications & Experience: Bachelor’s degree in any field. 6 months – 2 years of experience in call quality, call audit, or similar profile (BPO/Customer Support/Sales/EdTech preferred). Freshers with strong communication and analytical skills may also be considered. Salary Range: ₹18,000 – ₹25,000 (depending on experience and skills) Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹27,000.00 per month Benefits: Flexible schedule Leave encashment Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Telesales Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are looking for a motivated and persuasive Telesales Executive to join our team. The role involves connecting with potential customers, explaining products/services, and driving sales through effective communication and relationship building. Key Responsibilities: Make outbound calls to prospective customers and generate leads. Explain company products/services clearly and convincingly. Handle customer queries and provide accurate information. Maintain a positive relationship with customers to encourage repeat business. Achieve daily/weekly/monthly sales targets. Maintain records of calls and update customer information in CRM. Follow-up with leads for conversions. Requirements: Minimum 6 months–2 years of telesales/telecalling experience (freshers with good communication can also apply). Excellent communication and convincing skills in Hindi & English. Ability to handle high-volume calls with confidence. Customer-oriented attitude with a polite and professional approach. Basic computer knowledge (MS Office/CRM tools). Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Leave encashment Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Social Media Intern Location: Noida Sector 16 (Onsite Internship) Employment Type: Internship (3–6 Months) Stipend: ₹10,000 (per month) About the Role: We are looking for a creative and enthusiastic Social Media Intern to join our team. The role involves assisting in managing and growing our social media presence across platforms, creating engaging content, analyzing trends, and supporting marketing campaigns. Key Responsibilities: Assist in planning, creating, and publishing engaging content across social media platforms (Instagram, Facebook, LinkedIn, Twitter, etc.). Research trending topics, hashtags, and industry-related updates to increase reach and engagement. Support in designing posts, reels, and stories with the creative team. Monitor analytics, prepare weekly performance reports, and suggest improvements. Engage with followers by responding to comments, messages, and queries. Assist in running paid campaigns and tracking performance. Collaborate with the marketing team for campaigns and brand promotions. Requirements: Currently pursuing or recently completed a degree in Marketing, Communications, Mass Media, or related field. Passion for social media, digital marketing, and content creation. Basic knowledge of social media tools & trends. Good communication skills (written & verbal). Familiarity with Canva, Photoshop, or video editing tools is a plus. Benefits: Hands-on experience in real-time social media management. Exposure to brand marketing strategies. Certificate of Internship & Letter of Recommendation (based on performance). Opportunity for a full-time role based on performance. Job Type: Internship Contract length: 6 months Pay: ₹10,000.00 per month Benefits: Leave encashment Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: HR Manager Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are seeking a dynamic and strategic HR Manager to lead and manage end-to-end HR functions. The role requires strong leadership, people management skills, and the ability to align HR initiatives with business goals. Note: Only male candidates are eligible for this role. Key Responsibilities: Oversee end-to-end recruitment & talent acquisition process. Manage employee lifecycle including onboarding, training, engagement, and exit formalities. Design and implement HR policies, SOPs, and compliance frameworks . Handle performance management systems (KRAs, KPIs, appraisals). Drive employee engagement initiatives and foster a positive workplace culture. Maintain and analyze HR data/analytics for business insights and decision-making. Ensure compliance with labour laws and statutory requirements . Manage employee relations, grievance handling, and disciplinary processes. Requirements: MBA/PGDM in Human Resources or related field. 3–6 years of experience in HR management. Strong knowledge of recruitment, compliance, and HR policies. Excellent interpersonal, communication, and leadership skills. Ability to work under pressure and handle multiple responsibilities. Proficiency in MS Office and HR management systems. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Flexible schedule Leave encashment Paid time off Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Social Media Intern Location: Noida Sector 16 (Onsite Internship) Employment Type: Internship (3–6 Months) Stipend: ₹10,000 (per month) About the Role: We are looking for a creative and enthusiastic Social Media Intern to join our team. The role involves assisting in managing and growing our social media presence across platforms, creating engaging content, analyzing trends, and supporting marketing campaigns. Key Responsibilities: Assist in planning, creating, and publishing engaging content across social media platforms (Instagram, Facebook, LinkedIn, Twitter, etc.). Research trending topics, hashtags, and industry-related updates to increase reach and engagement. Support in designing posts, reels, and stories with the creative team. Monitor analytics, prepare weekly performance reports, and suggest improvements. Engage with followers by responding to comments, messages, and queries. Assist in running paid campaigns and tracking performance. Collaborate with the marketing team for campaigns and brand promotions. Requirements: Currently pursuing or recently completed a degree in Marketing, Communications, Mass Media, or related field. Passion for social media, digital marketing, and content creation. Basic knowledge of social media tools & trends. Good communication skills (written & verbal). Familiarity with Canva, Photoshop, or video editing tools is a plus. Benefits: Hands-on experience in real-time social media management. Exposure to brand marketing strategies. Certificate of Internship & Letter of Recommendation (based on performance). Opportunity for a full-time role based on performance. Job Type: Internship Contract length: 6 months Pay: ₹10,000.00 per month Benefits: Leave encashment Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Telesales Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are looking for a motivated and persuasive Telesales Executive to join our team. The role involves connecting with potential customers, explaining products/services, and driving sales through effective communication and relationship building. Key Responsibilities: Make outbound calls to prospective customers and generate leads. Explain company products/services clearly and convincingly. Handle customer queries and provide accurate information. Maintain a positive relationship with customers to encourage repeat business. Achieve daily/weekly/monthly sales targets. Maintain records of calls and update customer information in CRM. Follow-up with leads for conversions. Requirements: Minimum 6 months–2 years of telesales/telecalling experience (freshers with good communication can also apply). Excellent communication and convincing skills in Hindi & English. Ability to handle high-volume calls with confidence. Customer-oriented attitude with a polite and professional approach. Basic computer knowledge (MS Office/CRM tools). Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Leave encashment Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: University Coordinator Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are looking for a proactive and detail-oriented University Coordinator to act as a bridge between students, faculty, and administrative departments. The role involves coordinating academic activities, managing student queries, and ensuring smooth communication with partner universities. Key Responsibilities: Coordinate with universities, colleges, and internal departments for academic and administrative requirements. Handle student queries related to admissions, courses, exams, and results. Assist in documentation, enrollment processes, and maintaining student records. Ensure timely communication of academic schedules, updates, and circulars. Support in organizing orientations, seminars, and university-related events. Maintain effective relationships with university representatives and stakeholders. Prepare and share reports related to student data, progress, and academic activities. Ensure compliance with university policies and guidelines. Requirements: Bachelor’s/Master’s degree in Administration, Education, or related field. 1–3 years of experience in academic coordination, university liaison, or administrative roles (freshers with good communication can apply). Strong verbal & written communication skills. Good organizational and multitasking abilities. Proficiency in MS Office (Excel, Word, PowerPoint). Problem-solving attitude and ability to work under deadlines. Salary & Benefits: Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Flexible schedule Leave encashment Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Collection Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are hiring a Collection Executive who will be responsible for handling customer calls, resolving payment-related queries, and ensuring timely recovery of pending dues while maintaining a professional and customer-friendly approach. Key Responsibilities: Make outbound calls to customers regarding pending payments. Follow up with customers through calls, emails, and messages for recovery. Maintain polite and professional communication while handling payment discussions. Resolve queries, provide account details, and assist in payment processes. Keep records of interactions and update payment status in the system. Coordinate with internal teams for escalations and settlements. Achieve daily/weekly/monthly collection targets. Requirements: Minimum 6 months–2 years of experience in collections, recovery, or customer support. Strong communication and negotiation skills in Hindi & English. Ability to handle difficult conversations with professionalism. Basic computer knowledge (MS Excel, CRM tools). Target-driven and self-motivated. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Flexible schedule Leave encashment Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: B2B Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are looking for a proactive and result-driven B2B Executive to manage corporate client relationships, generate leads, and drive business growth through strategic partnerships. The role requires strong communication skills, relationship-building ability, and a good understanding of B2B sales processes. Key Responsibilities: Identify and generate leads for B2B sales through research, networking, and cold calling. Build and maintain strong relationships with corporate clients and business partners. Present and pitch company products/services to potential clients. Negotiate contracts, close deals, and achieve sales targets. Coordinate with internal teams for smooth client onboarding and service delivery. Maintain client database and update CRM with accurate information. Analyze market trends and competitor activities to identify new business opportunities. Prepare and share regular reports on sales performance. Requirements: Bachelor’s/Master’s degree in Business, Marketing, or related field. 1–3 years of experience in B2B sales, client servicing, or corporate partnerships. Excellent communication, presentation, and negotiation skills. Strong networking ability and client relationship management skills. Goal-oriented, self-motivated, and target-driven. Proficiency in MS Office & CRM tools. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Leave encashment Life insurance Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Account Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are seeking a detail-oriented and reliable Account Executive to manage day-to-day accounting operations, financial reporting, and compliance activities. The role involves handling accounts, maintaining records, and supporting audits while ensuring accuracy and timeliness in financial processes. Key Responsibilities: Manage day-to-day accounting operations (voucher entries, billing, invoicing, bank reconciliation, etc.). Prepare and maintain financial statements, ledgers, and reports. Handle accounts payable and receivable functions. Assist in tax filings, GST, and statutory compliance. Maintain accurate records of expenses, income, and financial data. Support internal and external audits by providing required documentation. Coordinate with management for budgeting and financial planning. Ensure compliance with accounting standards and company policies. Requirements: Bachelor’s/Master’s degree in Commerce, Accounting, Finance, or related field. 1–3 years of experience in accounting or finance roles. Strong knowledge of Tally ERP, MS Excel, and accounting principles. Familiarity with GST, TDS, and statutory compliance. Good communication and analytical skills. Ability to work independently and meet deadlines. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Leave encashment Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: University Coordinator Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are looking for a proactive and detail-oriented University Coordinator to act as a bridge between students, faculty, and administrative departments. The role involves coordinating academic activities, managing student queries, and ensuring smooth communication with partner universities. Key Responsibilities: Coordinate with universities, colleges, and internal departments for academic and administrative requirements. Handle student queries related to admissions, courses, exams, and results. Assist in documentation, enrollment processes, and maintaining student records. Ensure timely communication of academic schedules, updates, and circulars. Support in organizing orientations, seminars, and university-related events. Maintain effective relationships with university representatives and stakeholders. Prepare and share reports related to student data, progress, and academic activities. Ensure compliance with university policies and guidelines. Requirements: Bachelor’s/Master’s degree in Administration, Education, or related field. 1–3 years of experience in academic coordination, university liaison, or administrative roles (freshers with good communication can apply). Strong verbal & written communication skills. Good organizational and multitasking abilities. Proficiency in MS Office (Excel, Word, PowerPoint). Problem-solving attitude and ability to work under deadlines. Salary & Benefits: Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Flexible schedule Leave encashment Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: B2B Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are looking for a proactive and result-driven B2B Executive to manage corporate client relationships, generate leads, and drive business growth through strategic partnerships. The role requires strong communication skills, relationship-building ability, and a good understanding of B2B sales processes. Key Responsibilities: Identify and generate leads for B2B sales through research, networking, and cold calling. Build and maintain strong relationships with corporate clients and business partners. Present and pitch company products/services to potential clients. Negotiate contracts, close deals, and achieve sales targets. Coordinate with internal teams for smooth client onboarding and service delivery. Maintain client database and update CRM with accurate information. Analyze market trends and competitor activities to identify new business opportunities. Prepare and share regular reports on sales performance. Requirements: Bachelor’s/Master’s degree in Business, Marketing, or related field. 1–3 years of experience in B2B sales, client servicing, or corporate partnerships. Excellent communication, presentation, and negotiation skills. Strong networking ability and client relationship management skills. Goal-oriented, self-motivated, and target-driven. Proficiency in MS Office & CRM tools. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Leave encashment Life insurance Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Collection Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are hiring a Collection Executive who will be responsible for handling customer calls, resolving payment-related queries, and ensuring timely recovery of pending dues while maintaining a professional and customer-friendly approach. Key Responsibilities: Make outbound calls to customers regarding pending payments. Follow up with customers through calls, emails, and messages for recovery. Maintain polite and professional communication while handling payment discussions. Resolve queries, provide account details, and assist in payment processes. Keep records of interactions and update payment status in the system. Coordinate with internal teams for escalations and settlements. Achieve daily/weekly/monthly collection targets. Requirements: Minimum 6 months–2 years of experience in collections, recovery, or customer support. Strong communication and negotiation skills in Hindi & English. Ability to handle difficult conversations with professionalism. Basic computer knowledge (MS Excel, CRM tools). Target-driven and self-motivated. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹26,000.00 per month Benefits: Flexible schedule Leave encashment Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Account Executive Location: Noida Sector 16 (Onsite Role) Employment Type: Full-time About the Role: We are seeking a detail-oriented and reliable Account Executive to manage day-to-day accounting operations, financial reporting, and compliance activities. The role involves handling accounts, maintaining records, and supporting audits while ensuring accuracy and timeliness in financial processes. Key Responsibilities: Manage day-to-day accounting operations (voucher entries, billing, invoicing, bank reconciliation, etc.). Prepare and maintain financial statements, ledgers, and reports. Handle accounts payable and receivable functions. Assist in tax filings, GST, and statutory compliance. Maintain accurate records of expenses, income, and financial data. Support internal and external audits by providing required documentation. Coordinate with management for budgeting and financial planning. Ensure compliance with accounting standards and company policies. Requirements: Bachelor’s/Master’s degree in Commerce, Accounting, Finance, or related field. 1–3 years of experience in accounting or finance roles. Strong knowledge of Tally ERP, MS Excel, and accounting principles. Familiarity with GST, TDS, and statutory compliance. Good communication and analytical skills. Ability to work independently and meet deadlines. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Leave encashment Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Summary We are looking for detail-oriented and efficient Non-Voice Process Executives to handle backend operations, data entry, email/chat support, and customer service tasks without voice interaction. The role requires accuracy, good typing speed, and excellent written communication. Key Responsibilities Handle customer queries and requests through email, chat, or ticketing systems. Perform accurate data entry and maintain records in company databases. Process requests, forms, and applications as per defined guidelines. Ensure timely resolution of issues while maintaining service quality standards. Collaborate with internal teams to resolve escalations. Generate daily/weekly reports as required. Maintain confidentiality and accuracy of customer/organizational data. Requirements Graduate / Diploma in any discipline. 0–2 years of experience in BPO/KPO/back-office operations (freshers can also apply). Good written English communication skills. Proficiency in MS Office and basic computer knowledge. Fast typing speed with attention to detail. Ability to work in shifts and meet deadlines. Benefits Competitive salary and performance-based incentives. Opportunity to work in a growing BPO/KPO environment. Skill development and career growth opportunities. Supportive and collaborative work culture. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Leave encashment Life insurance Paid sick time Location: Noida Sector 16, Noida, Uttar Pradesh (Required)
Job Title: Collection Executive Location: Noida Sector 16 (Onsite) Employment Type: Full-time About the Role: We are seeking a dedicated Collection Executive to manage payment collections and recoveries from customers. The role requires strong communication, negotiation skills, and the ability to handle customers professionally while ensuring timely payments. Key Responsibilities: Contact customers via phone calls to remind them of due or overdue payments. Negotiate and persuade customers to make timely payments. Maintain daily call logs and update payment status in the system. Handle customer queries related to payments and resolve issues effectively. Follow up consistently with default customers to ensure recovery. Meet daily/weekly/monthly collection targets set by the company. Coordinate with the accounts and operations team for smooth processes. Requirements: Minimum 6 months–2 years of experience in collections/recovery/customer support (BPO/EdTech/Banking preferred). Strong communication and convincing skills. Basic knowledge of MS Excel/CRM tools. Ability to handle pressure and meet deadlines. 12th pass/Graduate (any stream). Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Flexible schedule Leave encashment Life insurance Paid sick time Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person