Café Manager

Job Title: Café ManagerLocation: RaipurEmployment Type: Full-TimeReports To: Owner / DirectorJob Summary

We are seeking an experienced and highly responsible Café Manager to oversee the daily operations of our café, including kitchen management, front-of-house supervision, and cashier duties. The ideal candidate should be hands-on, disciplined, customer-focused, and capable of maintaining smooth operations across all departments.

Key Responsibilities1. Operations Management

• Manage daily café operations ensuring smooth workflow across kitchen and service areas.
• Maintain high standards of cleanliness, hygiene, food safety, and service quality.
• Oversee inventory levels, ordering, and stock rotation to minimize wastage.
• Coordinate with chefs, kitchen staff, and service team to ensure timely food preparation and delivery.
• Handle opening and closing procedures.

2. Kitchen Supervision

• Monitor kitchen performance, food quality, and consistency.
• Ensure recipes, portioning, and SOPs are followed strictly.
• Assist in resolving kitchen bottlenecks and maintaining efficient production.
• Collaborate with the chef for daily menu planning and trial items.

3. Front-of-House Management

• Supervise service staff performance and customer handling.
• Ensure tables are managed efficiently, especially during rush hours.
• Maintain a welcoming and professional environment for guests.
• Address customer queries, complaints, and feedback promptly.

4. Cashier & Billing Responsibilities

• Manage billing counter during peak hours or as needed.
• Operate POS system accurately and reconcile daily sales.
• Ensure proper cash handling, card payments, and UPI transactions.
• Maintain transparency and accuracy in financial records.

5. Staff Coordination & Training

• Schedule staff shifts and ensure adequate staffing levels.
• Train team members on service standards, hygiene, and café policies.
• Motivate and mentor staff to maintain a positive work culture.

6. Reporting & Administrative Duties

• Prepare daily sales reports, expense logs, and inventory reports.
• Coordinate with vendors for purchasing and ensure timely supply.
• Assist in budgeting, cost control, and operational improvements.

Required Qualifications & Skills

• Minimum 3–5 years of experience managing a café or restaurant.
• Strong understanding of kitchen operations, service management, and billing systems.
• Proficient with POS machines, cash handling, and basic accounting.
• Excellent communication, leadership, and problem-solving skills.
• Ability to multitask and handle peak-hour pressure.
• Strong focus on hygiene, quality, and customer satisfaction.

Preferred Attributes

• Experience in fast casual / café-style restaurants preferred.
• Knowledge of vegetarian, South Indian, Chinese, and continental café menus is a plus.
• Ability to enforce discipline and maintain SOPs.
• Pleasant personality with a customer-first mindset.

Compensation

• Salary based on experience and performance.
• Additional perks as per café policy.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person