Business Unit Operations Manager

Job Description

. We are looking for an Operations Leader to join our Controllership Business Unit. As the Business Unit Operations Leader you are responsible for driving operational excellence & rigor across one of the fastest growing and most complex business units in insightsoftware. The Controllership BU services customers worldwide across Close & Consolidation, Tax, Disclosure Management, Equity Management, and ESG. This role offers the opportunity to lead and influence cross-functional teams, including directors, VPs, and SVPs aligned with the business unit. This role is responsible for setting up and driving the operating rhythm, cadence, and review structure that simplifies how the business unit functions from a weekly through annual cadence flow, working with x-functional teams and adjacent business unit teams. Your passion for data and metrics will help to set x-functional goals, OKRs, and KPIs that align with the annual operating framework for our Rally Cry. Working closely with x-functional operating peers and the companys Chief of Staff (CoS) youll ensure the business unit objectives, metrics and goals are tracked, reviewed, and actioned for improvement and learning. In this role, you will have the opportunity to lead, shape and or participate in x-functional sprints, not limited to, but that may include; M&A, product operations, growth tiger teams, get-well plans, data hygiene, P/L rebalances, annual and quarterly planning, and x-functional career pathing, resource planning & allocation. The successful candidate has a blend of visionary and analytical skills, and is financially driven. Your tenacity, and drive influence people to do their best. As the operating leader for the day-to-day rhythm of the business, you are the go-to oracle of knowledge across the teams as we scale the business. Own the day-to-day operating cadence for the Controllership BU, through standups, QBRs, bi-weekly check-ins. Drive the operating metrics review on a weekly, monthly, and quarterly basis, covering pipeline, bookings, and ARR across retention with product pillar teams. Guide the BU team with requisite planning activities, working with the WW Head of Product Operations; QBRs, half-yearly and annual planning, as well as pricing and packaging updates to our product lines. Work hand-in-hand with functional operating leads (e.g. marketing, sales ops, etc.) to drive data requests and or process improvements to simplify and streamline how the business runs. Be the go-to for functional leaders when it comes to running the business, the know-how of the ISW business model, and the pulse driver of whats a priority across the business. Spearhead and drive bi-monthly all hands from agenda to overall session execution. Work with pillar and product leaders to execute product strategy, planning, and GTM motion definitions. Spearhead and drive necessary ad hoc standups that require x-functional alignment Project Manage M&A integration activities, support the creation and execution of Product Strategies and Value Creation Plans. Join forces with other operating leaders across the organization to ensure consistency, improvement, and simplicity in alignment and coordination across ISW as we scale forward. Work with teams to drive tools, processes, and reporting consistency. Where the business needs process or execution improvements, lead and initially drive x-functional efforts to address whats needed when no one functional owner can lead. Ensure consistency of presentation and content inputs, storyline, data, and artifacts in support of VP, SVP, and ELT-level presentations and sessions as required. Represent the BU General Manager when not present and drive necessary decision-making. Qualifications 5+ years working in a SaaS-based software business in an operating or functional role, leading and influencing teams that do not report directly to you. 3+ years of functional experience in growth-oriented roles, being of product, GTM, or customer success. Sharp attention to detail; presentation and financials. Prior consulting experience is a plus. Experience working with Agile methodology. P/L savvy; looking at growth, innovation, and retention. Strong organizational skills; methods, consistency, repeatability Proven ability to drive decision-making and conflict resolution as required. Owner mindsetability to drive respective change across teams with influence and followership Strong presentation and communication skills Strong experience with various tools; Excel, BI reporting, Jira, confluence, SFDC, Smatsheets, etc. Ability to work collaboratively with others and navigate complex decision making. Additional Information We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location . ** ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** Learn more about our high-energy, high-performance global team. Work With Us insightsoftware Hear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province.