Business Unit Manager

About the Role

We are seeking a highly capable Unit Manager to lead our India Branch operations. This role requires a dynamic professional with strong leadership, operational expertise, and sales acumen to oversee our Indian back-office, drive revenue, and ensure seamless branch performance.

Key Responsibilities

Office Management

• Oversee day-to-day office management, ensuring smooth workflow and compliance of the Indian back office with company standards.
• Maintain complete accountability for all activities within the India Branch.
• Execute management protocols effectively and maintain high operational discipline.

Logistics Operations

• Supervise end-to-end business operations, including coordination with carriers, agents, internal teams and customer.
• Ensure timely and accurate handling of shipments, documentation, and compliance requirements.
• Optimize logistics processes to improve efficiency, service quality, and cost control.

Sales & Revenue Leadership

• Drive revenue generation initiatives for the India Branch.
• Manage and supervise all sales activities, ensuring alignment with business goals.
• Monitor sales pipeline, performance, and client relationship management.

Branch Control & Performance

• Ensure efficient functioning of branch teams and processes.
• Implement strategic decisions to enhance productivity, profitability, and service quality.
• Coordinate closely with senior leadership to report performance and execute branch-level strategies.

Team Leadership & Development

• Train, coach, and mentor team members to improve overall performance, productivity, and skill levels.
• Conduct regular performance reviews and implement improvement plans where necessary.

Requirements & Qualifications

• Experience: Minimum 10 years of proven experience as an Operations Head, Office Manager, or Unit Manager, preferably within the freight forwarding/ logistics/ shipping industry.
• Education: Master’s degree in Business Administration, Logistics or related field is preferred.
• Deep knowledge of logistics workflows, sourcing price, quoting, order conversion, operation and invoicing.
• Demonstrated ability to manage teams, lead operations, and drive commercial results.
• Excellent communication, organizational, and leadership skills.
• Ability to take ownership, enforce accountability, and deliver performance under minimal supervision.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month