Business Support Coordinator- Invoice

We Offer

Key Responsibilities

• Validate and process invoices in Business Central and ADM systems.
• Interact with internal stakeholders to resolve invoice discrepancies.
• Document all interactions clearly and perform necessary follow-ups.
• Analyse incoming documents for completeness and accuracy.
• Correct and reprice invoices to ensure accurate checkout.
• Adhere to structured SOPs to maintain consistency and compliance.
• Identify and implement process improvements to enhance efficiency.
• Support departmental innovation and continuous improvement initiatives.
• Prepare, review, and send information related to care services and providers.
• Collaborate effectively within a team to meet shared goals.
  

We are looking for

• Graduate degree in a non-technical field (e.g., B.A., B.Com).
• Minimum 4 – 5 years of back-office operations experience in financial services.
• At least 3 years of experience in invoice adjudication or validation.
• Strong understanding of end-to-end invoice processes from receipt to payment
• Knowledge of upstream processes (purchase orders, contracts, service delivery) and downstream impacts (payments, vendor relationships, cash flow)
• Advanced Excel Skills:
• VLOOKUP/XLOOKUP, INDEX-MATCH, IF, SUMIFS
• Pivot Tables, Conditional Formatting
• Power Query (preferred)
• Excellent written communication and interpersonal skills.
• Detail-oriented with strong data analysis capabilities.
• Ability to prioritize tasks and meet deadlines independently.
• Flexible and adaptable in a dynamic work environment.
• Familiarity with systems and tools such as:
• Business Central (BC), ADM (Administrate) or similar tools
• MS Office Suite (Word, Excel, PowerPoint)
  

Preferred Attributes

• Experience working within structured SOP environments.
• Commitment to continuous learning and process innovation.
• Proven excellence in customer service and cross-functional collaboration.