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Job Title: Business Head SuvarnaSetu Location: Ahmedabad (Must be willing to travel PAN India) Type: Full Time | Reports to: GM Sales & Marketing CTC: Industry Best + Performance - Based Incentives About ORNATE: ORNATE is a trusted name in the jewellery retail tech space for over 35 years. From powering 5000+ jewellery stores with ERP and accounting solutions to launching cutting-edge digital platforms, ORNATE continues to lead the transformation of traditional retail. Our latest innovation, SuvarnaSetu, offers a unified digital commerce platform exclusively for family corporate jewellers combining a white-label mobile app, an e-commerce website, and WhatsApp commerce. The platform enables jewellers to acquire new customers and retain existing ones with data-driven tools for engagement, gifting, gold SIPs, rate booking, and loyalty. With 200+ jewellers onboard and 100+ Cr in customer-driven activity, we are ready to scale. If youre a growth-oriented leader, join us to make SuvarnaSetu the default platform for digital jewellery commerce. Role Summary: As Business Head SuvarnaSetu, you will take charge of both sales acceleration and client success, driving deep market penetration and adoption. This role is ideal for someone who understands retail business mindset, believes in digital enablement, and can lead with both numbers and empathy. Key Responsibilities: Sales & Growth: Own and execute the GTM strategy to onboard 1000+ jewellers in 24 months. Identify and convert family jewellers across India via direct sales, referrals, and channel networks. Conduct product demos, close deals, and ensure active platform usage. Track performance through CRM, define KPIs, and optimize sales funnels. Customer Success: Drive platform adoption post-onboarding especially app usage, rate booking, gold SIPs, and loyalty programs. Resolve escalations and work with product/tech teams for market-driven improvements. Maintain long-term relationships and ensure contract renewals. Leadership & Brand Representation: Build and manage a team of field executives and coordinators. Represent ORNATE & SuvarnaSetu at trade expos, GJC events, and regional jewellery associations. Coordinate with content/marketing teams for campaigns targeting retail jewellers. Desired Profile: 7–10 years in B2B sales, retail tech, or SaaS; exposure to jewellery ecosystem is a strong plus. Proven experience in building and managing high-performing teams. Excellent communication in English, Hindi, and Gujarati. Digitally fluent: CRM, dashboards, mobile tech, business intelligence. Based in Ahmedabad with willingness to travel regularly. Why Join ORNATE? A front-running brand with 35+ years of market credibility. Proven product with strong traction and exponential growth potential. High-impact leadership role with strategic visibility and freedom to execute. Learn More: Product Website details: https://suvarnasetu.com/ Company Website details: https://www.ornatesoftware.com/ Suvarna Setu Business App link for reference: https://suvarnasetu.com/appref/A325/JEWL https://suvarnasetu.com/appref/PS79/JEWL https://suvarnasetu.com/appref/SXQY/JEWL
