Business Development Representative

The Test Tribe

PS: This role won't be suitable for candidates who have ONLY done B2C Tele-sales. B2B Sales experience is a must.

The ideal candidate will have a passion for sales, zeal for improvising their craft, excellent communication and interpersonal skills, and be able to work independently. The candiate will build relationships with existing customers, stakeholders present in the community, identify and reach out to new customers, and work towards ensuring customer satisfaction and sales growth.

You will work directly with the leadership to define the sales target, approach and execution.

As a company that operates in the quality space, we have set high standards for ourselves in terms of the quality and output we produce for millions of testers who look up to us; we expect the potential candidate to always have the same mindset.

Let’s dive a bit deeper into Responsibilities.

Key responsibilities:

• Set sales targets with leadership, achieve and track those for yourself and the team
• Build relationships with companies and their stakeholders in our target audience
• Manage customer accounts, providing timely and accurate information and responding to customer inquiries.
• Connect with them often with our offerings customized to their context
• Maintain knowledge of company products, services, and policies. Understand product offerings extremely well, form powerful narratives, and get those validated
• Define ICPs (Ideal Customer Profiles), build and maintain a CRM
• Follow up on sales leads and opportunities.
• Monitor customer accounts for any changes in their needs or requirements.
• Use customer feedback to generate ideas about new features in products or new service offerings
• Suggest and implement improvements in the sales administration process
• Participate in appropriate events to promote and market the company’s products and services.
• Prepare weekly and monthly sales reports.
• Ensure customer satisfaction and resolve any customer-related issues.
• Research and discover methods to increase leads to sales conversions.
• Ensure sales, finance, and legal policies and procedures are met.
• Prepare and present sales proposals, contracts, and presentations.

Requirements and Skills:

• Proven work experience as an Inside Sales in B2B (prominently) and B2C

• In-depth understanding of the sales administration process
• Excellent interpersonal and communication skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Keen interest in learning about business and products by making hands dirty on the ground level.
• Agile enough to thrive in a dynamic startup environment yet organized and detail-oriented to ensure nothing falls off the cracks.
• A Bachelors's or Masters's degree in Sales, Business Administration, or a relevant field is a plus.
• Prior Experience in EdTech B2B Sales would be a Big Plus
• Software Testing domain knowledge or experience would be a big plus
• A Tech background would be a big plus

This role is for a problem-solver, sheer optimist, and a go-getter. If you're ready to write some impact story for yourself while taking the business to the next level in a dynamic startup environment, we'd love to hear from you!