Business Development Manager

Location- Indore & Bhopal

Profile-Business Development Manager

Experience- 3+ years

Ctc- upto 5 Lpa (depends on interview)

Working Days- 6 days (10:30 am- 6:30pm)

EXPERIENCE-3-5 years of experience in business development, sales, or customer relationship

management in any Logistics/Freight Forwarding Firm

Other Industry experience can also be considered.

QUALIFICATION

• Preferred MBA in a pertinent field, such as logistics or supply chain management
• Candidates with proven track record with any other qualification will be also considered

JOB DESCRIPTION

• Drive revenue growth through sales strategies and process improvement
• Convert inquiries into orders
• Ensure smooth order execution
• Build and maintain strong customer relationships
• Expanding business into new regions and markets

INDUSTRY KNOWLEDGE & SKILLS

• understanding of freight forwarding and logistics industry.
• Knowledge of shipping and transportation methods, import/export processes, and industry trends.
• Familiarity with standard operating procedures (SOPs) in the shipping and logistics field.
• Awareness of market trends, pricing dynamics, and competitive intelligence within the freight forwarding industry.

RESPONSIBILITY/ ACCOUNTABILITY STATEMENTS

Customer Engagement and Relationship Management:

• Build and maintain strong customer relationships, serving as the primary point of contact for inquiries related to shipping and logistics services.
• Foster trust and customer loyalty by engaging with key accounts throughout the entire shipment process, providing updates and addressing inquiries.
• Actively convert customer inquiries and leads into confirmed orders, ensuring accuracy and adherence to customer requirements.
• Provide support for customers by addressing their concerns and facilitating smooth order execution.
• Attending events such as exhibition and conferences

Order Execution and Financial Management:

• Monitor the progress of each shipment, proactively addressing any operational issues that may arise.
• Track invoices and payment status, ensuring timely and accurate payment collection.
• Act as a point of contact to resolve any issues related to shipments, customer concerns, and operational challenges.
• Collaborate effectively with internal departments and trade lanes to ensure seamless execution of shipments.

Performance Reporting and Strategy:

• Identify opportunities for process improvement and efficiency within the business development function.
• Stay informed about market trends, competitive intelligence, and customer needs in the freight forwarding industry.
• Develop and implement sales strategies and plans to achieve revenue and growth goals.
• Participate in the development of business expansion strategies into new regions or markets.

FUNCTIONAL COMPETENCIES

• Effective Communication
• Customer Engagement
• Sales Strategy Development
• Market Analysis
• Sales & Negotiation Skill

MANAGERIAL / BEHAVIORAL COMPETENCIES

• Critical Information Seeking
• Efficiency Orientation
• Concern For Standards
• Result Orientation

Thanks & Regards

HR. Jyoti Shah

9211711373

jyoti.shah@orbitouch-hr.com

Orbitouch Outsourcing Private Limited

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• how much experience do you have in Import & Export Documentation ?
• how much experience do you have an experience in CHA ?
• how much experience do you have in Custom Clearance ?
• are you comfortable for Indore Location ?
• what is your notice period ?
• what is your current ctc ?
• what is your expected ctc ?

Experience:

• Business Development Manager: 3 years (Required)

Work Location: In person