Responsibilities: * Collaborate with sales team on presentations, solution design & PoC * Manage product portfolio for technical presales * Provide technical expertise during pre-sales process * Conduct post-sales support
US / UK Customer Tech Support for System, Network & Security solutions Network troubleshooting User account and credential support (AD / M365 etc.) Ticket logging, escalation and closure within SLA Willingness to work in 24x7 shift rotation
Lead the sales team Achieve personal & team targets Train & develop team members Identify new business opportunities Drive revenue with strong client relationships & effective sales planning Ensure consistent monthly growth Improve sales efficiency Performance bonus