Business Development Manager

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About Us

At Knowledgeworks, we are a leading provider of language technology and content solutions, helping global enterprises bridge communication gaps across markets. As we continue our growth trajectory, we are seeking an agile and ambitious Business Development Manager who thrives in a dynamic, cross-market environment and can lead enterprise-level client acquisition efforts.

Role Overview

As a Business Development Manager, you will play a pivotal role in driving the company's expansion by identifying, pursuing, and securing enterprise opportunities across diverse global markets.

You will be expected to engage with C-level stakeholders, understand complex business processes, and offer consultative, high-impact solutions. This role demands a result driven strategic thinker with a deep understanding of both SaaS and service-based selling, a high level of adaptability, and strong execution ownership.

You will be working in a fast-paced, multi-market environment where continuous learning and unlearning is essential to success.

Key Responsibilities

• Identify, engage, and convert strategic enterprise opportunities across multiple global markets.
• Conduct in-depth market research to spot trends, identify opportunities, segment prospects, target accounts, assess competition, and key decision-makers.
• Understand and map client business processes to offer tailored solutions.
• Attend industry conferences, networking events, and business forums to build a robust pipeline and expand influence.
• Translate client needs into business solutions by mapping organizational processes and pain points.
• Execute SaaS and language technology solution sales through consultative, value-driven approaches.
• Engage and influence C-suite decision-makers with compelling value propositions and solution narratives.
• Develop and maintain long-term relationships with senior stakeholders at C-suite level.
• Collaborate cross-functionally with internal delivery, operations, and marketing teams to ensure proposal alignment with client needs and execution success.
• Prepare and deliver persuasive business presentations, proposals, and negotiations.
• Lead pricing discussions, RFP responses, and contract negotiations.
• Own the entire sales cycle from prospecting to closure and maintain project accountability post-sale.
• Maintain accurate sales forecasts, daily activity dashboards, and pipelines in CRM tools.
• Track pipeline metrics, provide forecasts accurately, and iterate sales strategies based on performance insights, experimentation and feedback.

Key Skills & Qualifications

• 57 years of proven experience in enterprise sales, preferably in SaaS or tech-enabled services.
• Demonstrated experience in market research and sales planning.
• Strong experience in C-suite selling, managing high-stake negotiations, and long-cycle B2B sales.
• Prior experience in multi-market roles or managing global clients is essential.
• Exceptional communication and interpersonal skills - confident, articulate, and client-centric.
• High level of strategic thinking, with a focus on business outcomes, targets and ROI-led selling.
• Strong critical thinking, problem-solving, and business process understanding.
• Strong negotiation and persuasion skills to build consensus and close deals.

Why Join Us

• Entrepreneurial culture with space for ownership, creativity, and leadership.
• Exposure to international clients and enterprise sales cycles.
• Be part of a fast-growing team - direct visibility to cross-functional collaboration with leadership visibility.
• Performance-driven growth and a strong culture of continuous learning.

Interested candidates