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Job Title - Business Development Manager - Extended Warranty Service Sales - D2C (Direct to Consumer) (Multiple Openings, early joiners will be preferred) Work Location: U.S Complex, Adjacent to Jasola Apollo Metro Station, Mathura Road New Delhi-110076 Background of the Role: We @ Infinity Assurance specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and a wide range of service products under our own brand “ Infyshield .” Our offerings cover Mobile Phones, Home Appliances, Consumer Electronics, IT Equipment, Office Automation, AV Solutions, Classroom and Conference Room Technologies, Kitchen Appliances and more. About the Role: In this position, We are looking for a driven and strategic Business Development Manager – D2C to lead our direct-to-consumer business growth at Infinity Assurance. This role is focused on expanding Infyshield consumer base through online and offline channels, building new partnerships, optimizing the user journey, and driving revenue from individual customers. You will play a key role in shaping how customers discover, purchase, and benefit from our device protection plans. Responsibilities: · Plan and implement growth strategies to expand the D2C channel across website, mobile app, and retail platforms. · Discover and target new customer segments to drive higher adoption of Infyshield protection plans. · Independently plan, execute and monitor campaigns, influencer collaborations and content initiatives to drive D2C growth · Build strategic partnerships with fintech platforms, service providers, and third-party marketplaces to expand reach and enhance service delivery. · Work with design and tech teams to enhance the online purchase experience. · Monitor and analyze key performance metrics, including conversion rates, customer acquisition cost, identifying growth opportunities and forecasting sales performance to drive data-informed decisions. · Represent the brand at consumer-facing events, trade exhibitions, and local marketing activations to boost visibility and engagement. Requirements: · Bachelor's degree in Business, Marketing, or related field, MBA is a plus. · 3–6 years of experience in D2C sales, consumer tech, fintech and related industries. · Sharp customer insight with the ability to translate needs into practical, scalable solutions. · Strong understanding of digital tools, CRM platforms, and analytics dashboards. · Excellent interpersonal, communication and negotiation skills. · Ability to work independently and thrive in a fast-paced, startup-like environment. Important Notes & Perks: · Attractive pay structure with a solid base salary and performance incentives · Huge career growth opportunity · Preference will be given to candidates who can join early · This is a full-time, work-from-office opportunity (Monday to Saturday; 6 days a week), based in South Delhi. · Applications may be submitted via google form as per the link: https://forms.gle/vscRyXUp7HYBfpEd7 About us: We, Infinity Assurance Solutions, Private Limited (https://www.infinityassurance.com; https://www.infyshield.com) a New Delhi-based portfolio company of Indian Angel Network, Aegis Centre for Entrepreneurship, Artha Venture Fund, and other marquee industry veterans; specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and various other service products for wide range of Mobile Phones, Home Appliances, Consumer Electronics, AV Solutions, Classroom / Conference-room Solutions, Kitchen Appliances, IT, Office automation, Personal Gadgets etc. Incorporated in January 2014; as a debt-free, operationally profitable with positive net retained earnings, we have grown rapidly. Going forward, we are looking to grow multi-fold with newer areas of business expansion. Our success is attributed to a very agile and technologically driven unique service delivery model, loyal long-term clients, in-house application, and lean organization structure. Show more Show less
