Job Title – Telesales Executive (Multiple Openings, early joiners will be preferred) Work Location: US Complex, Jasola Vihar, New Delhi-110076 Background of the Role: As a Telesales Executive at Infinity Assurance, you will play a key role in promoting and selling our Extended Warranty, Device Protection Plans, Service Contracts / AMCs and similar services for Mobile Phones, Home Appliances, Consumer Electronics, Kitchen Appliances, Personal Gadgets, Office automation products etc to end customers This role requires you to understand customer needs, effectively communicate the value of our services, and convert leads into sales. Your focus will be on building trust, handling queries, and achieving sales targets in a customer-first environment. You must possess excellent communication skills, a customer-centric approach, and the ability to meet sales targets. This is purely a Sales Target driven role and you must be extremely smart in selling similar services. Candidates who have experience in selling similar services only should apply. Key Responsibilities: · Presenting Our Products and Services: Make outbound calls to prospective and existing customers and clearly explain the features and benefits of the company’s Extended Warranty, Device Protection Plans, Service Contracts / AMCs and similar services for Mobile Phones, Home Appliances, Consumer Electronics, Kitchen Appliances, Personal Gadgets, Office automation products etc. to end customers · Customer Engagement: Connect with customers via calls, Email & chat to provide information, resolve customer’s queries in a professional and persuasive manner, offer most optimum solution and complete the sales. · Troubleshooting Issues: Helping customers to resolve problems they may be experiencing post sales · Providing Excellent Customer Service: Maintaining a polite and customer-focused attitude, ensuring positive interactions. · Use of CRM and Other Tools: Maintain accurate and up-to-date records of customer interactions and conversions using CRM / MS office tools. · Reports: Achieve assigned monthly and quarterly sales targets while supporting the overall team performance. Candidate Profile: · You must have a minimum of 2 years of experience in selling Extended Warranty, Device Protection Plans, Service Contracts / AMCs, Insurance Products and similar services to end customers · You must be a Telesales / telemarketing professional with proven sales numbers · You must have Excellent verbal and written communication skills in English, Hindi and preferably also in regional languages. · You must have worked in a dynamic, target-driven environment with high call volumes in a small set-up. · Strong persuasion, negotiation, and customer engagement skills are a must · You must have an extreme focus on numbers, calculations with working knowledge on excel · Familiarity with CRM systems or call center software is desired. Qualifications and Experience: · Graduates from all academic backgrounds can apply. · Excellent negotiation skills with the ability to influence and close sales orders effectively · Strong proficiency in Microsoft Excel with the ability to perform accurate calculations · Self-motivated, target-driven, and adaptable to a fast-paced environment. · Prior experience in insurance, warranty services, or consumer electronics is preferred. Important Notes: · This is Full time and 100% work from office only (Mon-Sat; 6 Days a week) based in South Delhi. · Should have worked in small teams with multi-skilled resources · We want you to join early... · Competitive salary with performance-based incentives · Applications may be submitted via google form as per the link: https://forms.gle/NyJuig7qVHEsacW17 About us: We, Infinity Assurance Solutions, Private Limited (https://www.infinityassurance.com; https://www.infyshield.com; https://www.infyvault.com ) a New Delhi-based portfolio company of Indian Angel Network, Aegis Centre for Entrepreneurship, Artha Venture Fund, and other marquee industry veterans; specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and various other service products for wide range of Mobile Phones, Home Appliances, Consumer Electronics, AV Solutions, Classroom / Conference-room Solutions, Kitchen Appliances, IT, Office automation, Personal Gadgets etc. Incorporated in January 2014; as a debt-free, operationally profitable with positive net retained earnings, we have grown rapidly. Going forward, we are looking to grow multi-fold with newer areas of business expansion. Our success is attributed to a very agile and technologically driven unique service delivery model, loyal long-term clients, in-house application, and lean organization structure. Show more Show less

Job Title - Business Development Manager - Extended Warranty Service Sales - D2C (Direct to Consumer) (Multiple Openings, early joiners will be preferred) Work Location: U.S Complex, Adjacent to Jasola Apollo Metro Station, Mathura Road New Delhi-110076 Background of the Role: We @ Infinity Assurance specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and a wide range of service products under our own brand “ Infyshield .” Our offerings cover Mobile Phones, Home Appliances, Consumer Electronics, IT Equipment, Office Automation, AV Solutions, Classroom and Conference Room Technologies, Kitchen Appliances and more. About the Role: In this position, We are looking for a driven and strategic Business Development Manager – D2C to lead our direct-to-consumer business growth at Infinity Assurance. This role is focused on expanding Infyshield consumer base through online and offline channels, building new partnerships, optimizing the user journey, and driving revenue from individual customers. You will play a key role in shaping how customers discover, purchase, and benefit from our device protection plans. Responsibilities: · Plan and implement growth strategies to expand the D2C channel across website, mobile app, and retail platforms. · Discover and target new customer segments to drive higher adoption of Infyshield protection plans. · Independently plan, execute and monitor campaigns, influencer collaborations and content initiatives to drive D2C growth · Build strategic partnerships with fintech platforms, service providers, and third-party marketplaces to expand reach and enhance service delivery. · Work with design and tech teams to enhance the online purchase experience. · Monitor and analyze key performance metrics, including conversion rates, customer acquisition cost, identifying growth opportunities and forecasting sales performance to drive data-informed decisions. · Represent the brand at consumer-facing events, trade exhibitions, and local marketing activations to boost visibility and engagement. Requirements: · Bachelor's degree in Business, Marketing, or related field, MBA is a plus. · 3–6 years of experience in D2C sales, consumer tech, fintech and related industries. · Sharp customer insight with the ability to translate needs into practical, scalable solutions. · Strong understanding of digital tools, CRM platforms, and analytics dashboards. · Excellent interpersonal, communication and negotiation skills. · Ability to work independently and thrive in a fast-paced, startup-like environment. Important Notes & Perks: · Attractive pay structure with a solid base salary and performance incentives · Huge career growth opportunity · Preference will be given to candidates who can join early · This is a full-time, work-from-office opportunity (Monday to Saturday; 6 days a week), based in South Delhi. · Applications may be submitted via google form as per the link: https://forms.gle/vscRyXUp7HYBfpEd7 About us: We, Infinity Assurance Solutions, Private Limited (https://www.infinityassurance.com; https://www.infyshield.com) a New Delhi-based portfolio company of Indian Angel Network, Aegis Centre for Entrepreneurship, Artha Venture Fund, and other marquee industry veterans; specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and various other service products for wide range of Mobile Phones, Home Appliances, Consumer Electronics, AV Solutions, Classroom / Conference-room Solutions, Kitchen Appliances, IT, Office automation, Personal Gadgets etc. Incorporated in January 2014; as a debt-free, operationally profitable with positive net retained earnings, we have grown rapidly. Going forward, we are looking to grow multi-fold with newer areas of business expansion. Our success is attributed to a very agile and technologically driven unique service delivery model, loyal long-term clients, in-house application, and lean organization structure. Show more Show less

Job Title - Business Development Manager – Fintech & BFSI (Extended Warranty / Affinity Solutions) Work Location: U.S Complex, Adjacent to Jasola Apollo Metro Station, Mathura Road, New Delhi-110076 Background of the Role: We @ Infinity Assurance specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and a wide range of service products under our own brand “ Infyshield .” Our offerings cover Mobile Phones, Home Appliances, Consumer Electronics, IT Equipment, Office Automation, AV Solutions, Classroom and Conference Room Technologies, Kitchen Appliances and more. Infinity Assurance is a leading provider of extended warranty and value-added services in the Consumer Electronics and Home Appliances sector. As the fintech landscape rapidly evolves and financial services increasingly converge with consumer protection products, there is a growing opportunity to embed extended warranty offerings into BFSI and fintech ecosystems . This role is created to build and expand strategic alliances with fintech companies, NBFCs, digital payment platforms, and insurance players, enabling the bundling or cross-sell of extended warranty solutions. The ideal candidate will lead initiatives that place Infinity Assurance’s offerings at the heart of new-age digital financial journeys, driving incremental revenue and deeper consumer penetration. Responsibilities Partnership Development: Identify, engage, and onboard fintech firms, NBFCs, digital lenders, insurance aggregators, and neo-banks as distribution partners for extended warranty products. Sales Strategy & Execution: Develop and implement go-to-market strategies tailored for BFSI and fintech segments to meet and exceed sales targets. Account Management: Own and nurture key partner relationships, ensuring seamless integration, product alignment, and long-term growth. Product Customization: Collaborate with the product team to tailor extended warranty offerings and pricing for BFSI partners’ customer bases and platforms. Market Intelligence: Monitor industry trends, regulatory developments, and competitor activities to identify new opportunities and mitigate risks. Collaboration: Work cross-functionally with legal, compliance, product, tech, and marketing teams to operationalize partnerships efficiently. Sales Enablement: Support partners with training, marketing assets, and campaign ideas to boost adoption and sales of warranty products. Performance Tracking: Regularly analyze partner performance, forecast sales, and present reports to leadership on key KPIs and ROI. Requirements Graduate in Business, Finance, Engineering, or related field. MBA preferred. Minimum 3 years in business development, strategic partnerships, with same / similar target clients Proven track record in BFSI/fintech ecosystem, preferably in selling financial services, digital insurance or embedded protection plans. Strong understanding of the consumer electronics, home appliance, or consumer durable industry is a plus. Familiarity with extended warranty or after-sales protection products is desired Exceptional relationship-building and negotiation skills. Strong analytical mindset with experience in data-driven decision-making. Self-starter with the ability to work in a dynamic, fast-paced environment. Excellent communication and presentation skills. Comfort working with CRM tools and sales dashboards. Important Notes & Perks: Attractive pay structure as per the Market Standards Huge career growth opportunity Should have worked in small teams with multi-skilled resources This is a full-time, work-from-office opportunity (Monday to Saturday; 6 days a week), based in South Delhi. Applications may be submitted via google form as per the link: https://forms.gle/yoTGZd5JRgTGPFHR8 About us: We, Infinity Assurance Solutions, Private Limited (https://www.infinityassurance.com; https://www.infyshield.com / https://www.infyvault.com); a New Delhi-based portfolio company of Indian Angel Network, Aegis Centre for Entrepreneurship, Artha Venture Fund, and other marquee industry veterans; specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and various other service products for wide range of Mobile Phones, Home Appliances, Consumer Electronics, AV Solutions, Classroom / Conference-room Solutions, Kitchen Appliances, IT, Office automation, Personal Gadgets etc. Incorporated in January 2014; as a debt-free, operationally profitable with positive net retained earnings, we have grown rapidly. Going forward, we are looking to grow multi-fold with newer areas of business expansion. Our success is attributed to a very agile and technologically driven unique service delivery model, loyal long-term clients, in-house application, and lean organization structure. Show more Show less