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Business Continuity Analyst

Business Continuity Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Mastercard

2 - 6 years

0 Lacs

pune maharashtra

Posted:4 days ago| Platform: Shine logo

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Skills Required

business continuity planning disaster recovery crisis management stakeholder management technical troubleshooting documentation automation standardization project management metrics reporting communication skills technology engineering training delivery salesforce financial services analytical skills adaptability client relationship management personal development resilience fusion framework software iso22301 certification customer service support management information metrics problemsolving prioritization multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

As a Business Continuity Analyst at Mastercard, you will play a crucial role in the Business Continuity (BC) Team by providing consultancy and support for business continuity planning and resilience toolset to internal stakeholders. Your responsibilities will include: - Working within the Global Enterprise Resilience team to manage Disaster Recovery and Crisis Management in addition to BC. - Offering relevant business continuity advice to stakeholders to help them meet corporate resilience requirements and achieve key performance indicators. - Taking ownership of BC plans, associated tasks, and stakeholder training for a specific business area. - Troubleshooting and resolving technical issues within the corporate resilience toolset, with the support of training. - Documenting technical administration processes. - Advocating for automation, standardization, and technical process efficiency within Enterprise Resilience. - Supporting project managers in enhancing programs and providing project management assistance. - Generating and ensuring the accuracy of metrics reports. Qualifications required for this role include: - Excellent written and spoken English communication skills. - Higher education in Technology, Resilience, or Engineering, or equivalent experience and education. - Minimum of two years experience in a similar role. - Advantageous to have experience with Fusion Framework software and ISO22301 certification. - Experience in customer/service support, training delivery, and maintenance of ISO22301 accreditation is beneficial. - Knowledge of Salesforce, management information metrics, project management, and financial services is advantageous. Personal qualities that will contribute to your success in this role include: - High attention to detail. - Ability to deliver consistent results independently. - Strong analytical skills and problem-solving abilities. - Prioritization and multitasking skills. - Adaptability in dynamic environments. - Effective communication of technical information to non-technical audiences. - Proactive in anticipating client needs and proposing solutions. - Ability to build relationships with internal customers. - Commitment to personal development and learning. Additionally, as part of your corporate security responsibility at Mastercard, it is expected that you adhere to security policies, maintain confidentiality and integrity of information, report security violations, and complete mandatory security trainings.,

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Business Continuity Analyst