933 Technical Troubleshooting Jobs

Key Responsibilities: Lead Workday Launch projects as the bridge between India and North America teams. Assign tasks based on team skills and project needs. Ensure accurate, timely deliverables with clear daily status updates. Guide teams in configuration, troubleshooting, and knowledge sharing. Develop packaged solutions and optimize configurations per Workday standards. Preferred: Workday Launch certification and project experience. Mentor teams on task execution and problem-solving. Contribute to documentation, task reallocation, and cross-team collaboration.

Roles and Responsibility - Implement and Support Projects module (and be the SME in Project Portfolio Management (PPM) Gather business requirements, document those, do fit gap analysis and map them to Oracle Cloud ERP application. Do system configurations, create functional design documents, develop and document test scripts. Conduct requirement and design workshops, manage and run conference room pilots, and drive user testing, SIT, UAT and training workshops. Work with all stakeholders to monitor and track progress of workstreams to ensure successful go-live. Co-ordinate with the other functional and technical teams as needed for all project deliverables throughout the different phases of ...

Responsibilities: Respond promptly and professionally to customer inquiries and provide technical assistance via phone, email, or chat. Diagnose and resolve customer issues related to software, hardware, network connectivity, and other technical problems. Guide customers through troubleshooting steps, document issues, and track resolutions in the support ticketing system. Escalate complex issues to higher-level support teams when necessary and follow up to ensure timely resolution. Troubleshoot and resolve technical problems, including software configuration, installation, and compatibility issues. Perform root cause analysis to identify and address recurring or systemic technical issues. Cr...

Description We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in India. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience with our products and services. You will be responsible for addressing customer inquiries, resolving issues, and maintaining customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information and assistance regarding products and services. Resolve customer complaints and issues effectively and efficiently. Maintain customer records by updating account information and docu...

As a Project Engineer - Solar, you will play a crucial role in the successful implementation of solar projects. Your responsibilities will include: - Performing site surveys for projects as required - Preparing accurate bills of material and uploading them on ERP / sending to dispatch team for dispatch - Creating electrical drawings for solar projects and ensuring approval from respective departments - Monitoring and coordinating with contractors/agencies for the installation of projects - Resolving technical issues in accordance with service SOP - Conducting audits and inspections of completed installations Qualifications required for this role include: - Relevant degree in Diploma, Electri...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Description We are looking for enthusiastic individuals to join our Non-Voice/Chat Process team in India. The ideal candidates will be responsible for handling customer inquiries via chat, ensuring a seamless experience for our users. Responsibilities Engage with customers through chat to provide assistance and support. Resolve customer queries efficiently and effectively while maintaining a high level of customer satisfaction. Document customer interactions accurately in the system. Collaborate with team members to improve processes and enhance customer experience. Meet or exceed individual and team performance metrics. Skills and Qualifications Excellent written communication skills in Eng...

Description We are seeking a dedicated and enthusiastic individual to join our team as a Technical Support Executive - Voice Process. The ideal candidate will provide exceptional technical assistance to our customers in Tamil, Hindi, or Malayalam, ensuring their issues are resolved efficiently and effectively. Responsibilities Provide technical support to customers via voice communication in Tamil, Hindi, or Malayalam. Diagnose and troubleshoot technical issues with software and hardware. Assist customers in understanding product features and functionalities. Escalate unresolved issues to the appropriate technical teams. Maintain a high level of customer satisfaction through effective commun...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

As a Service Technician at our company, you will play a crucial role in ensuring customer satisfaction by installing, maintaining, and repairing home appliances and electronics. Your dedication and skills will be key in providing high-quality service to our customers. - Perform installation, servicing, and repair of home appliances and electronics at customer sites. - Diagnose technical issues and execute effective repair solutions. - Conduct preventive maintenance to ensure optimal product performance. - Provide guidance and product education to customers. - Maintain accurate service records and reports. - Coordinate with the service team and branches for technical support and spare parts r...

Role Overview: As a SaaS Customer Operations Engineer at Pivotree, you will play a crucial role in ensuring the smooth and efficient operation of our SaaS product from the customer's perspective. Your primary responsibilities will include guiding new customers through setup, providing technical support, bridging communication between technical teams and customers, and contributing to the continuous improvement of the customer experience within the SaaS platform. Key Responsibilities: - Setup, Onboarding, and Adoption: - Coordinate with the engineering & SRE team on setting up & configuring new environments. - Guide new customers through the initial setup and configuration of the SaaS product...

Job Description: As a Senior Embedded Systems Consultant at Gormalone LLP Mumbai, you will play a crucial role in spearheading device integration and IoT solutions initiatives. Your expertise in microcontroller programming, real-time operating systems, and communication protocols will be pivotal in enhancing system connectivity and operational efficiency. Key Responsibilities: - Lead the architecture and development of robust embedded systems using microcontrollers such as Raspberry Pi Pico and ESP32. - Design and implement sophisticated communication protocols like USB, RS-232, UART, Wi-Fi, and Bluetooth (BLE 5.0) to ensure seamless data transfer and interfacing. - Develop comprehensive IoT...

Company Description SHARMA & ASSOCIATES FIRETECH PVT. LTD. has been a trusted leader in fire fighting engineering and safety system solutions since 1989. Headquartered in Indore, Madhya Pradesh, we specialize in the installation and supply of ISI-marked, TAC-approved fire safety equipment and systems adhering to NFPA guidelines and UL & FM standards. Our offerings include fire detection, suppression, water-based systems, foam systems, and gas-based automatic suppression systems, along with passive fire protection and utility pipeline work. We cater to diverse sectors including multinational organizations, hotels, industrial sectors, government entities, high-rise buildings, and malls. Our sk...

Essential Job Functions : Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that ...

PCB Assembly Operator manually places and solders electronic components onto printed circuit boards (PCBs) according to design requirements. Key responsibilities include component insertion, soldering, performing quality checks, inspecting for defects, Make or female, Free food and accommodation. Pls call at 9342153877

YOUR IMPACT : Open Text is seeking Technical Support Specialists (TSS) in Documentum. TSSs are responsible to independently diagnose and resolve complex enterprise customer needs involving unique systems, environments and related operational issues. Support requests/cases from Enterprise Customers/Partners/OT Professional Service will be received via OT My Support portal. TSSs work closely with cross functional teams (such as Engineering, Professional Services, Account Renewals & Product Management) to resolve any/all customer needs. Constantly and continuously enhances knowledge on OT products, developing self and upskilling team members across the globe. Where relevant, as Subject Matter E...

MASS HIRING FOR TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION SALARY UP TO 5 LPA + INCENTIVES + 5 DAYS WORKING + FREE CABS. Call HR DIVYANSHI TO Schedule Your Interview @ 9257048582 Call HR SUHANI TO Schedule Your Interview @ 9257048579 Drop your Resume:- virtuetechjobs@gmail.com Role & responsibilities Handle inbound and outbound customer interactions via calls/chat/email. Understand customer needs and provide accurate solutions. Drive sales through consultative conversations and upselling/cross-selling where applicable. Meet performance targets (CSAT, Sales, Productivity, Quality, etc.). Maintain a high level of professionalism and empathy during all customer interactions. Preferred cand...

As a Backend Operations Associate at AD-venture Media in Nashik, you will play a crucial role in ensuring the smooth operations of digital advertisement screens. Your responsibilities will include: - Monitoring and managing digital advertisement screens to ensure seamless operations. - Deploying new advertisements and handling MDM (Mobile Device Management) software efficiently. - Troubleshooting and resolving technical issues related to the screens. - Coordinating with partners to streamline operations and address any concerns effectively. We are looking for individuals with the following qualifications: - Strong communication and coordination skills. - Interest in technology and digital ad...

Role Overview: As a Business System Analyst at Flex, you will be responsible for exploring complex business problems and proposing automated solutions to improve operations and processes efficiency. You will play a key role in designing details for automated systems and processes, troubleshooting technical malfunctions, conducting risk research, working with stakeholders, and delivering viable solutions. Key Responsibilities: - Research complex business problems and propose automated solutions to improve operations and processes efficiency - Provide technical expertise in identifying, evaluating, and developing cost-effective systems and procedures - Research, design, and test new systems an...

**TECHNICAL SUPPORT – US VOICE** *BPO Role – Calling Support**Counts as IT Experience* *Thane | Night & Rotational Shifts *Salary:* 25K–36K (Based on Exp) *HSC with Exp / Grad Fresher (BSc IT)* Excellent Communication Must *HR Pallav – 72768 25565

Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to lead the engagement effort of providing high quality and value adding consulting solutions to customers at different stages from problem definition to diagnosis to solution design development and deployment You will review the proposals prepared by consultants provide guidance and analyze the solutions defined for the client business problems to identify any potential risks and issues You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms You will also coach and create...

As an Analyst/Sr. Analyst (Programmatic Campaign Management) at Affle, you will be joining the mDSP Growth team in Gurgaon. The team is dedicated to developing and executing advanced growth strategies for mobile companies worldwide. Your role will involve iterating and conducting A/B experiments on key campaign components such as audiences and creatives to achieve outstanding results for our customers. **Role Overview:** You will be responsible for planning, executing, and optimizing mobile marketing campaigns using mDSP's ML programmatic tools. Working closely with the Customer Success Manager, you will align mDSP campaigns with customers" business goals, provide regular feedback on campaig...

As a Technical Head at a company dealing in Construction Chemicals products and services, your primary role will involve overseeing technical operations related to flooring projects. Your key responsibilities will include: - Overseeing and managing all technical aspects of Polyurethane and Epoxy floor coating projects. - Coordinating and arranging manpower and contractors to ensure project deadlines are met. - Developing and maintaining strong relationships with contractors to ensure quality workmanship and timely project completion. - Monitoring project progress, quality control, and ensuring compliance with industry standards. - Ensuring client satisfaction by delivering projects that meet...