Business Associate

Ways of Working –

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Position Summary

The Business Analyst will work closely with cross-functional teams to analyze business processes, generate actionable insights, and support decision-making using data-driven methodologies.

This entry-level position is ideal for candidates with 1–2 years of relevant experience and strong technical proficiency in data analysis tools.

Key Responsibilities

• Collect, clean, analyze, and interpret data from multiple sources using SQL, Python, and Excel to identify business trends and opportunities.
• Develop interactive dashboards and reports using Power BI to visualize key performance indicators for various business units.
• Prepare and present findings in a clear and actionable manner for business stakeholders.
• Support requirements gathering, documentation, and process modeling for new initiatives.
• Collaborate with cross-functional teams (IT, Marketing, Operations, Finance, etc.) to deliver on business objectives.
• Participate in data quality improvement efforts and suggest process enhancements.

Required Skills and Qualifications:

• Bachelor’s degree in Business, Data Science, Computer Science, Engineering, or a related field.
• 1–2 years of experience in business analysis, data analytics, or a similar role.
• Strong hands-on skills in SQL for querying databases, Python for data manipulation or automation, and advanced Excel (pivot tables, charts, formulas).
• Experience in building dashboards and data visualizations in Power BI for business reporting.
• Strong analytical and problem-solving abilities, with attention to detail.
• Good written and verbal communication skills for effective stakeholder management.

Preferred Skills

• Experience with process modeling or BPM tools is a plus.
• Exposure to other BI tools (like Tableau) or reporting platforms is an advantage.
• Familiarity with CRM, ERP, or project management tools.

What We Offer:

Opportunity to work with large datasets and leading analytics tools.

Supportive environment for learning and growth in business analytics.

Career development opportunities and access to ongoing skill-building resources.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.