Business Analyst(Training & Mentorship)

About the Role

We are looking for a Mid-Level Business Analyst who will focus on training and mentoring business analysts. This role is crucial in building internal BA capability by conducting structured training sessions, creating learning material, and ensuring that junior and new analysts are equipped with the right knowledge, tools, and best practices to excel in their roles. The position requires strong subject-matter expertise in business analysis and the ability to effectively coach and guide others during night shifts.

Key Responsibilities

• Design and deliver training programs on Business Analysis fundamentals, SDLC, Agile/Scrum, requirement gathering, documentation, and process mapping.
• Mentor and coach junior Business Analysts on real-world case studies, BA deliverables, and best practices.
• Create and maintain training materials, templates, and reference documents (BRDs, FRDs, User Stories, RTMs, process flows, etc.).
• Conduct mock workshops, role-plays, and practical assignments to simulate client interactions and requirement-gathering sessions.
• Evaluate trainee performance through assessments, quizzes, and feedback sessions, ensuring measurable progress.
• Stay updated on industry trends, tools, and methodologies and incorporate them into training content.
• Organise and lead knowledge-sharing sessions across the team to standardize BA practices.
• Collaborate with management to identify training needs and align programs with organisational goals.
• Provide regular progress reports on training effectiveness and recommendations for continuous improvement.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Computer Science, or related field.
• 2-3 years of experience as a Business Analyst, with proven expertise in BA frameworks and documentation.
• Strong knowledge of Agile/Scrum methodologies, requirement management tools (Jira, Confluence, Azure DevOps), and BA deliverables.
• Excellent facilitation, presentation, and communication skills to engage and guide trainees.
• Proficiency in business process mapping tools (e.g., MS Visio, Lucidchart) to design AS-IS/TO-BE flows and workflows.
• Experience with data visualization and reporting tools (Power BI, Tableau, Excel dashboards) to present insights effectively.
• Experience with SQL Intermediate level and API testing (Postman)
• Prior experience in conducting corporate training, mentoring, or onboarding programs is preferred.
• Ability to simplify complex concepts and adapt training styles to different learning levels.

Preferred Experience

• Exposure to staffing/recruitment or IT services industry, with an understanding of BA expectations in these environments.
• Familiarity with U.S. market BA practices and compliance considerations (e.g., SOX, AML, data governance).
• Demonstrated ability to create structured training roadmap.