Business Analyst

Job Description

Key Responsibilities Requirements Gathering & Analysis: Experience in Life Insurance processes Collaborate with business stakeholders to gather requirements, understand business processes, and identify opportunities for automation and optimization. Document detailed business requirements and translate them into technical specifications for AI-led automation solutions. AI-led Automation Strategy Work closely with data scientists, machine learning engineers, and IT teams to design and implement AI-driven automation solutions for life insurance processes, such as underwriting, claims processing, and policy administration. Assess current workflows and identify areas for improvement through AI, robotic process automation (RPA), and intelligent automation technologies. Process Mapping & Optimization Analyze and map existing business processes in life insurance and suggest improvements through AI and automation. Design and implement process automation solutions that enhance efficiency, reduce errors, and improve customer experiences. Project Management & Coordination Manage and oversee the execution of AI-led automation projects, ensuring timely delivery and alignment with business objectives. Coordinate with cross-functional teams, including data scientists, software developers, and business stakeholders, to ensure successful implementation. Testing & Validation Perform UAT (User Acceptance Testing) and assist with system integration testing of AI-enabled automation tools. Reporting & Analytics Develop reports and dashboards to track automation performance, KPIs, and business outcomes. Provide ongoing analysis and insights on the effectiveness of AI-driven automation within life insurance processes. Change Management & Training Assist with the change management process, ensuring that end-users understand and adopt the new AI-driven automation tools. Train business users and stakeholders on new automation systems, ensuring smooth transitions and effective use of the tools. Continuous Improvement Stay up-to-date with the latest trends and advancements in AI, machine learning, and automation technologies relevant to the life insurance industry. Suggest and drive continuous improvement initiatives in automation processes. Show more Show less