Business Analyst

Job Description

At Undocked : We empower companies to excel in ecommerce by delivering bespoke optimizations and cutting-edge analytics. With deep expertise in retail, supply chain product strategy, technology, and operations, we help organizations achieve success in their ecommerce and digital transformation journeys. Join us to solve real-world industry problems, innovate, and make a tangible impact. Job Summary We are looking for a Business Analyst who will support the development, implementation, and optimization of technology solutions that streamline logistics and supply chain operations. This role will work closely with cross-functional teams, including operations, product, engineering, and finance, to gather requirements, analyze data, identify trends, and improve business processes. The Business Analyst will act as a liaison between business stakeholders and technical teams to ensure solutions meet the evolving needs of the business Responsibilities: · Requirements Gathering: Work with stakeholders to gather and document business requirements for new technology initiatives and process improvements. · Project Support: Collaborate with product and engineering teams to ensure requirements are understood, and assist in the design and testing of new features or system changes. · Stakeholder Communication: Serve as a bridge between technical teams and business stakeholders, translating technical information into business-friendly language and vice versa. · Project Management: Essential to ensure that initiatives are completed on time, within scope, and aligned with the strategic goals. · Data Analysis: Gather and analyze data from various sources to identify trends, provide insights, and support strategic decisions related to logistics operations. · Process Improvement: Identify inefficiencies in existing logistics and supply chain processes; propose solutions to streamline operations and reduce costs. · Market and Competitive Analysis: Conduct research on logistics trends, competitor analysis, and emerging technologies that may impact business model. Qualification : · Bachelor’s degree in Engineering, Business, Supply Chain Management, or a related field. · 7+ years of experience in a business analyst role, ideally within logistics, supply chain, or a technology-driven environment. · Strong understanding of logistics and supply chain principles. · Excellent communication skills, both verbal and written. · Detail-oriented with strong problem-solving and analytical skills. .Ability to work in a fast-paced environment and handle multiple projects simultaneously.