Business Analyst

Job Description

Job Title: Business Analyst
Location: Udyog Vihar, Gurugram
Company: Novus Loyalty
Experience: 2+ years

About Novus:

Novus Loyalty is a future-ready, API-first loyalty platform designed to help businesses drive customer retention, engagement, and growth. We empower brands with customizable and intelligent loyalty solutions across industries, blending technology with creativity to build long-lasting customer relationships.

Job Overview:

We are looking for a detail-oriented and technically strong Business Analyst who can support our sales and technical teams in creating high-quality proposals, documentation, and requirements analysis. The ideal candidate should have a strong understanding of applications, web application flow, and the ability to translate business needs into clear, structured technical documentation.

Key Responsibilities:

• Collaborate with sales, technical, and product teams to understand client requirements and propose the right solutions.
• Prepare end-to-end pre-sales documentation, including technical proposals, requirement documents, and solution outlines.
• Analyze business needs, workflows, and application flows to define functional and technical requirements.
• Draft and review RFPs, RFQs, and RFIs, ensuring complete and compliant responses.
• Develop detailed documentation such as BRD, SRS, Use Cases, User Stories, Workflow Diagrams, etc.
• Conduct research, competitor analysis, and prepare solution options or feasibility assessments.
• Coordinate with internal teams to gather technical inputs, estimations, and solution details for proposals.
• Support product demos, client presentations, and clarifications during the pre-sales cycle.
• Ensure clear communication between clients and internal stakeholders throughout the sales cycle.
• Maintain a repository of templates, presentations, case studies, and reusable solution documents.

Qualifications & Skills:

• Bachelor’s degree in computer science, IT, Engineering, or related technical field.
• Strong technical understanding of applications, software systems, and web application flow.
• Excellent English writing skills—ability to write clear, structured, and professional documentation.
• Proven experience in technical proposal writing.
• Strong understanding and hands-on experience in handling RFP, RFQ, and RFI responses.
• Proficiency in preparing end-to-end documentation (BRD, SRS, FRD, User Stories, Flow Diagrams).
• Ability to analyze complex requirements and convert them into functional and technical specifications.
• Strong communication, coordination, and presentation skills.
• Proficient in MS Office, documentation tools, and diagramming tools.

Why Join Us?

• A dynamic, growth-driven work environment.
• Opportunities to work on diverse content formats and industries.
• Exposure to global markets and latest trends in loyalty technology.
• A collaborative team that values creativity and innovation.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person