Business Analyst (Domain Health Care)

Job Description :

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Experience:

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About Us

We are a fast-scaling Indian product company building an enterprise-grade platform for the US behavioral health market. With a strong product-market fit and growing demand from large enterprise customers, we’re looking for an experienced Senior Business Analyst to translate complex customer and product needs into clear, actionable requirements that drive impact.

Key Responsibilities

• Collaborate with product managers, engineers, and stakeholders to gather, analyze, and document business and functional requirements
• Work closely with US-based healthcare clients to understand workflows, pain points, and product gaps
• Use in-house custom AI agents and other AI tools extensively to assist with drafting user stories, acceptance criteria, documentation, and process flows
• Create clear and detailed user stories, process diagrams, and specifications to support agile development
• Translate regulatory and operational needs—especially in US healthcare or insurance—into product requirements
• Lead requirement walkthroughs and alignment sessions with cross-functional teams
• Partner with QA to ensure test cases align with business goals and functional coverage
• Identify opportunities to optimize business processes and improve user experience
• Support backlog grooming and sprint planning by ensuring stories are well-defined and prioritized
• Track changes in scope and maintain accurate documentation throughout the project lifecycle
• Contribute to internal and external product documentation, guides, and release notes

Requirements

• 4+ years of experience as a Business Analyst in software product or enterprise SaaS companies
• Strong understanding of agile development processes and experience working closely with Scrum teams
• Demonstrated ability to use AI-powered tools or agents to accelerate documentation and analysis workflows
• Excellent written and verbal communication skills, including with US-based enterprise clients
• Strong analytical skills with the ability to break down complex workflows into structured requirements
• Proven experience using tools like Jira, Confluence, Lucidchart, or similar
• Experience in US healthcare or healthcare insurance domains is strongly preferred
• Background in behavioral health, credentialing or claims workflows, or EHR systems is a plus
• Based in Pune and open to hybrid work (2–3 days/week onsite)
• Immediate joiners highly preferred

What We Offer

• Opportunity to work on a mission-driven product transforming behavioral healthcare in the US
• Transparent and collaborative work culture with direct access to leadership
• High ownership role with exposure to enterprise clients and strategic initiatives
• Hybrid flexibility and competitive compensation based on experience and skills
• HR will share additional benefits