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ACPL - AgileWaters Consulting Pvt. Ltd.

17 Job openings at ACPL - AgileWaters Consulting Pvt. Ltd.
Software Engineer in Test Pune,Maharashtra,India 0 years Not disclosed On-site Full Time

Job description Role Proficiency: Create and Organise testing process based on project requirement and manage test activities within team Outcomes: Test Estimates and Schedules-. Ensure Test Coverage Produce test results defect reports test logs and reports to evidence for testing Publish RCA reports and preventive measures Ensure Quality of Deliverables Report project metrics and status Ensure adherence of Engineering practices processes and standards Understand and contribute to test automation/performance testing Work with DevOps team when required; to understand testing framework and QA process for implementing continuous testing Manage team utilization Measures of Outcomes: Test Script Creation and Execution Productivity Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects) % of Test case reuse Test execution Coverage Defect Acceptance Ratio Test Review efficiency On-time delivery Effort Variance Test Automation Coverage Outputs Expected: Supporting Organization: Ensure utilization and quality of deliverables prepared by the team Co-ordinate Test Environment and Test Data provisioning Test Design Development Execution: Participate in review walkthrough demo and obtain sign off by stakeholder Prepare Test Summary Report for modules/features Requirements Management: Analyse Prioritize Identify Gaps; create workflow diagrams based on Requirements/User stories Manage Project: Participate in Test management Preparing Tracking and Reporting of Test progress based on schedule Domain relevance: Identify business processes conduct risk analysis and ensure test coverage Estimate: Prepare Estimate Schedule Identify dependencies Knowledge Management: Consume Contribute Review (Best Practices Lesson learned Retrospective) Test Design Execution: Test Plan preparation Test Case/Script Creation Test Execution Risk Identification: Identification of risk/issues and prepare Mitigation and Contingency plans Test & Defect Management: Conduct root cause and trend analysis of the defects Test Planning: Identify the test scenarios with understanding of systems interfaces and application Identify end-to-end business critical scenarios with less support Create and review the test scenarios and prepare RTM Prepare estimates (time /effort) based on the requirements/User stories Identify scope of testing Client Management: Define KPIs to the engagement and ensure adherence to these KPIs. Stakeholder Connect: Handle monthly/weekly governance calls and represent issues for the team Skill Examples: Ability to Create Review and manage a test plan Ability to prepare schedules based on estimates Ability to track report progress and take corrective measures on need basis Ability to identify test scenarios and prepare RTM Ability to analyze requirement/user stories and prioritize testing Ability to carry out RCA Ability to capture and report metrics Ability to identify Test Data and Test Env. Specifications Knowledge Examples: Knowledge of Estimation techniques Knowledge of Testing standards Knowledge of identifying the scope of testing Knowledge of RCA Techniques Knowledge of Test design techniques Knowledge of Test methodologies Knowledge of scope identification and planning Knowledge of Test automation tools and frameworks Should have SDET experience. Should have experience in C# Automationwith DevOps basic knowledge Experience with frameworks like Selenium, JUnit, TestNG, Katalon Show more Show less

.Net Fullstack Pune,Maharashtra,India 0 years Not disclosed Remote Full Time

Job description Job Title: Full Stack Developer (.NET, React, AWS) Key Responsibilities: Design, develop, and maintain scalable web applications using .NET, React, and AWS services. Collaborate closely with cross-functional teams including Product, QA, and DevOps to deliver seamless and user-centric web experiences. Develop and integrate RESTful APIs with front-end applications. Write clean, maintainable, and efficient code for both server-side and client-side development. Design, optimize, and manage database operations, including schema changes, using SQL Server. Build dynamic front-end interfaces using React, incorporating state management solutions like Redux and Context API. Conduct code reviews, provide constructive feedback, and mentor junior developers. Ensure the performance, security, and responsiveness of applications. Troubleshoot, debug, and resolve issues across the full technology stack. Lead technical discussions and contribute to architectural decisions and best practices. Actively participate in Agile ceremonies such as stand-ups, sprint planning, and retrospectives. Stay current with industry trends, best practices, and emerging technologies. Required Skills and Qualifications: Strong expertise in C#, ASP.NET Core MVC, Entity Framework, and API development. Proficient in React.js, with a solid understanding of React hooks and Redux for state management. Expertise in front-end technologies including JavaScript, jQuery, CSS, HTML5, and Bootstrap. Solid experience working with relational databases such as SQL Server and MySQL, including data modeling. Familiarity with AWS cloud services and deploying applications on AWS. Experience with containerization tools like Docker and building CI/CD pipelines. Strong understanding of version control systems (Git, GitHub, Bitbucket). Good knowledge of web standards, performance optimization techniques, and responsive web design. Experience with testing frameworks like Jest, React Testing Library, and a TDD (Test-Driven Development) approach. Familiarity with authentication and authorization mechanisms such as OAuth and JWT. Proficient in working with microservices architecture and distributed systems. Hands-on experience with TypeScript and modern JavaScript toolchains (Webpack, Babel). Exposure to Agile methodologies and experience working within Scrum teams. Strong communication skills and experience collaborating with remote and distributed teams. Ability to mentor junior developers and guide them technically. Skills .NET, React.Js, Aws Cloud Show more Show less

Python Developer Pune,Maharashtra,India 0 years Not disclosed On-site Full Time

Job description Location: Bangalore, Hyderabad, Chennai, Pune, Noida, Trivandrum, Kochi Experience Level: 4+ years Employment Type: Full-time About the Role: We are looking for a passionate and versatile Software Engineer to join our Innovation Team. This role is ideal for someone who thrives in a fast-paced, exploratory environment and is excited about building next-generation solutions using emerging technologies like Generative AI and advanced web frameworks. Key Responsibilities: Design, develop, and maintain scalable front-end applications using React . Build and expose RESTful APIs using Python with Flask or FastAPI . Integrate back-end logic with SQL databases and ensure data flow efficiency. Collaborate on cutting-edge projects involving Generative AI technologies. Deploy and manage applications in a Microsoft Azure cloud environment. Work closely with cross-functional teams including data scientists, product owners, and UX designers to drive innovation from concept to delivery. Must-Have Skills: Strong proficiency in React.js and modern JavaScript frameworks. Hands-on experience with Python , especially using Flask or FastAPI for web development. Good understanding of SQL and relational database concepts. Exposure to Generative AI frameworks and tools. Basic understanding of Microsoft Azure services and deployment processes. Good-to-Have Skills: Knowledge of Machine Learning & AI workflows. Experience working with NoSQL databases like MongoDB or Cosmos DB. Familiarity with MLOps practices and tools (e.g., MLflow, Kubeflow). Understanding of CI/CD pipelines using tools like GitHub Actions, Azure DevOps, or Jenkins. Skills Python, React, SQL basics, Gen AI Show more Show less

Delivery Manager Trivandrum,Kerala,India 15 years Not disclosed On-site Full Time

Job description Job Title: Delivery Manager Job Summary: We are looking for an experienced Delivery Manager to lead and oversee the successful execution of large-scale, complex IT programs. This role involves managing end-to-end delivery, ensuring quality, timeliness, financial control, stakeholder satisfaction, and continuous improvement across projects. Key Responsibilities: Lead the delivery of digital transformation initiatives, ensuring on-time and on-budget execution. Manage P&L and drive 10–15% YoY portfolio growth. Establish strong governance frameworks, risk mitigation plans, and delivery best practices. Drive innovation, operational excellence, and service improvements. Manage client relationships and ensure stakeholder engagement and satisfaction. Oversee a delivery team of 60–100 associates, focusing on mentoring and performance. Track project KPIs, ensure financial control, and optimize cost of delivery. Qualifications & Skills: 15+ years of delivery/project management experience. Strong leadership, communication, and stakeholder management skills. Proven experience in Agile/Waterfall methodologies. Proficient in tools like JIRA, MS Project, or similar. PMP, PRINCE2, or Agile certifications preferred. Skills Project Delivery,Budget Forecasts,Resource Management,Client Engagement Show more Show less

Senior Software Engineer – C++ & Mac OS Development Chennai,Tamil Nadu,India 0 years Not disclosed On-site Full Time

Job description Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes: Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts Optimises efficiency cost and quality. Influence and improve customer satisfaction Influence and improve employee engagement within the project teams Set FAST goals for self/team; provide feedback to FAST goals of team members Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues Percent of voluntary attrition On time completion of mandatory compliance trainings Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort resources required for developing / debugging features / components Perform and evaluate test in the customer or target environments Make quick decisions on technical/project related challenges Manage a team mentor and handle people related issues in team Have the ability to maintain high motivation levels and positive dynamics within the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback for team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers and answer customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks. Build confidence with customers by meeting the deliverables timely with a quality product. Estimate time and effort of resources required for developing / debugging features / components Skills c, C++, Mac OS development, Windows development, Scanner/Device integration, SQL Server 2019 Show more Show less

SAP BW on HANA & BPC Embedded Consultant (with ABAP) Trivandrum,Kerala,India 6 - 10 years None Not disclosed On-site Full Time

ECC- S4 migration Trivandrum/Kochi/Bangalore/Chennai/Pune/Noida/Hyderabad Job description Job Title: SAP BW on HANA & BPC Embedded Consultant (with ABAP) Experience Range: 6 to 10 Years Hiring Location: Bengaluru (Bangalore), India Must-Have Skills: SAP BI (Business Intelligence) SAP BPC Embedded SAP BW on HANA ABAP programming (including BW-ABAP) Experience with: Planning sequences, custom planning functions, AO input sheets, and BPFs Modelling in BW on HANA Data flows and virtualized data warehouse concepts S/4HANA extraction BEx Queries and Analysis Office workbooks Good-to-Have Skills: BW-IP (Integrated Planning) expertise Knowledge of Finance (FI) processes Experience in ABAP Object-Oriented Programming Experience with mixed model scenarios (e.g., combining ECC master data with HANA views) BW on HANA upgrade experience Familiarity with the full SDLC process and ability to visualize and diagram workflows Skills Sap Bi, BPC Embedded, Hana, Abap

Mern Full Stack Developer Pune,Maharashtra,India 0 years None Not disclosed On-site Full Time

Job Description: 🧑‍💻 Job Title: MERN Stack Developer (Node.js, AWS & DevOps) 🔧 Key Responsibilities Develop and maintain scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js) Design and implement RESTful APIs and microservices using Node.js Integrate front-end components with server-side logic Manage cloud infrastructure and deployments on AWS (EC2, S3, Lambda, RDS, etc.) Implement CI/CD pipelines using tools like Jenkins, GitHub Actions, or AWS Code Pipeline Monitor application performance and troubleshoot issues across the stack Collaborate with cross-functional teams including designers, QA, and DevOps engineers 🧠 Required Skills Strong proficiency in JavaScript and full-stack development using MERN Hands-on experience with Node.js and Express.js for backend development Solid understanding of React.js and Redux for building dynamic UIs Experience with MongoDB including schema design and aggregation Proficiency in AWS services and cloud architecture Familiarity with DevOps practices: containerization (Docker), orchestration (Kubernetes), and infrastructure as code (Terraform or CloudFormation) Version control using Git and GitHub Knowledge of Agile/Scrum methodologies 🎓 Qualifications Bachelor’s degree in computer science, Engineering, or related field Certifications in AWS or DevOps are a plus

AI Engineer (Python & Machine Learning) karnataka 5 - 9 years INR Not disclosed On-site Full Time

As an AI Engineer at our company, you will utilize your expertise in Python and machine learning to develop, train, and optimize AI models. Working within the AI & Data Science department, you will collaborate with various teams to create scalable solutions and enhance the performance of machine learning systems in production environments. Your responsibilities will include designing and optimizing machine learning models using Python and modern frameworks, collaborating with cross-functional teams to define AI solution requirements, and performing data preprocessing and feature engineering to prepare datasets. You will also be involved in model training, validation, and performance evaluation, tuning hyperparameters, and experimenting with model architectures to improve accuracy and efficiency. Documentation of model workflows, methodologies, and code for transparency and reproducibility will be essential. You will assist in deploying AI models to production, monitor their performance, and refine them over time. Staying updated on the latest research papers, tools, and best practices in AI and machine learning will be crucial, along with participating in code reviews and maintaining high standards for clean and maintainable code. In addition to a strong proficiency in Python with a focus on AI/ML development, you should have a solid understanding of machine learning algorithms such as regression, classification, clustering, and deep learning. Experience with ML frameworks like TensorFlow, PyTorch, or Scikit-learn is required, along with proficiency in data preprocessing, feature engineering, and model evaluation metrics. Familiarity with Jupyter Notebooks, collaborative development tools like Git, and strong problem-solving skills are also necessary for this role. Desirable skills include experience with model deployment tools and platforms like Docker, Flask, FastAPI, and AWS SageMaker, knowledge of MLOps practices, and familiarity with NLP, computer vision, or time series modeling. An understanding of distributed computing frameworks, experience with experiment tracking tools like MLflow or Weights & Biases, and exposure to cloud services for AI model development and deployment are advantageous for the position. If you possess the required skills and are passionate about leveraging AI and machine learning to drive innovation, we encourage you to apply for the AI Engineer position at our company.,

Java Software Engineer thiruvananthapuram,kerala 3 - 7 years INR Not disclosed On-site Full Time

As a Java Developer, you will be responsible for maintaining active relationships with the Product Owner to understand business requirements, leading requirement gathering sessions, owning backlog items, and collaborating with the team to develop features for each sprint. You will conduct technical design reviews, code reviews, and mentor the team on technical skills. Additionally, you will prototype, develop, and troubleshoot software in the user interface or service layers while ensuring adherence to best practices. You will participate in collaborative technical discussions related to software user experience, design, architecture, and development. Furthermore, you will provide demonstrations to client stakeholders on project features and sub-features, utilizing the latest front-end and back-end technologies. Your role will also involve performing peer reviews on source code to ensure reuse, scalability, and best practices. The ideal candidate should have at least 3 years of experience in Java/JEE development and be proficient in developing applications using multi-tier architecture. Strong knowledge of Google Cloud or AWS is essential for this role. You should also possess expertise in Java/JEE, Spring, Spring Boot, REST/SOAP web services, Hibernate, SQL, Tomcat, WebSphere, SONAR, Jenkins, AJAX, and Agile methodologies. Knowledge of UML, application design/architecture, and design patterns is required, along with experience in unit testing using JUnit or similar technologies. Effective communication and leadership skills are necessary for this position, along with the ability to support QA teams with test plans, root cause analysis, and defect resolution. Solid experience in responsive design and cross-browser web applications is preferred. Familiarity with tools such as Bitbucket, Jira, and Confluence will be beneficial. Preferred qualifications include experience with cloud services, particularly Google Cloud, and a strong exposure to Agile and Scaled Agile development models. Technical skills required for this role include proficiency in Java, JEE, Spring, Spring Boot, REST, SOAP, APIs, JSON, Swagger, SQL, Hibernate, Google Cloud, AWS, Tomcat, WebSphere, SONAR, Jenkins, Bitbucket, Jira, Confluence, UML, Agile methodologies, Design Patterns, and Unit testing (JUnit). In summary, if you are a Java Developer with a solid technical background, strong communication skills, and experience in developing software applications using Java/JEE technologies and cloud services, this opportunity may be a perfect fit for you.,

Database Analyst 10+ YEARS Pune,Maharashtra,India 10 - 12 years INR Not disclosed On-site Full Time

We need a Database Analyst with Power BI & PowerApps experience. Total Experience required: 10+ Power BI Experience: 4+ Years Desired Domain Expertise: HR Job Responsibility: Utilizes the HRIS system data to gather key human resource metrics and organize data for distribution to key HR business partners, recruitment, and other key internal stakeholders Provide assistance and advice with the HRIS systems to managers and other human resources professionals Write reports and extract data based on end user requirements Support APAC HR Tools and Applications (e.g. Power BI, Power Apps, Microsoft Forms) Assists the Total Rewards and HRIS Manager with the coordination and oversight of the regional annual salary review Contributing to remuneration surveys, analyzing trends and provide guidance and support on remuneration positioning for the business. Reporting on Remuneration and Benefits legislative changes or issues that may affect the business Assists the wider business with HR projects Ensures data accuracy in HRIS systems Complete all work in line with Company Core Values and in accordance with the Org Quality, Safety & Environment Systems and Project Quality Procedures Other duties as reasonably required Show more Show less

Database Analyst pune,maharashtra 4 - 8 years INR Not disclosed On-site Full Time

As a Database Analyst with experience in Power BI and PowerApps, you will be responsible for utilizing the HRIS system data to gather essential human resource metrics and organize data for distribution to key HR business partners, recruitment teams, and other internal stakeholders. Your role will involve providing assistance and advice regarding HRIS systems to managers and HR professionals, as well as writing reports and extracting data based on end user requirements. Furthermore, you will be expected to support APAC HR Tools and Applications such as Power BI, Power Apps, and Microsoft Forms. You will collaborate with the Total Rewards and HRIS Manager to coordinate and oversee the regional annual salary review, contribute to remuneration surveys, analyze trends, and offer guidance on remuneration positioning for the business. Additionally, you will be responsible for reporting on remuneration and benefits legislative changes or issues that may impact the organization. Your role will also involve assisting the broader business with HR projects, ensuring data accuracy in HRIS systems, and completing all tasks in alignment with Company Core Values, Org Quality, Safety & Environment Systems, and Project Quality Procedures. Other duties as reasonably required will also fall under your responsibility. Overall, you should have a total experience of 10+ years, with at least 4+ years of experience in Power BI. Desired domain expertise in HR is preferred for this role.,

Business Analyst (Domain Health Care) Pune,Maharashtra,India 4 years None Not disclosed On-site Full Time

Job Description : Position: Senior Business Analyst Experience: 4+ years Location: Pune (Hybrid) Availability: Immediate Joiners Preferred About Us We are a fast-scaling Indian product company building an enterprise-grade platform for the US behavioral health market. With a strong product-market fit and growing demand from large enterprise customers, we’re looking for an experienced Senior Business Analyst to translate complex customer and product needs into clear, actionable requirements that drive impact. Key Responsibilities Collaborate with product managers, engineers, and stakeholders to gather, analyze, and document business and functional requirements Work closely with US-based healthcare clients to understand workflows, pain points, and product gaps Use in-house custom AI agents and other AI tools extensively to assist with drafting user stories, acceptance criteria, documentation, and process flows Create clear and detailed user stories, process diagrams, and specifications to support agile development Translate regulatory and operational needs—especially in US healthcare or insurance—into product requirements Lead requirement walkthroughs and alignment sessions with cross-functional teams Partner with QA to ensure test cases align with business goals and functional coverage Identify opportunities to optimize business processes and improve user experience Support backlog grooming and sprint planning by ensuring stories are well-defined and prioritized Track changes in scope and maintain accurate documentation throughout the project lifecycle Contribute to internal and external product documentation, guides, and release notes Requirements 4+ years of experience as a Business Analyst in software product or enterprise SaaS companies Strong understanding of agile development processes and experience working closely with Scrum teams Demonstrated ability to use AI-powered tools or agents to accelerate documentation and analysis workflows Excellent written and verbal communication skills, including with US-based enterprise clients Strong analytical skills with the ability to break down complex workflows into structured requirements Proven experience using tools like Jira, Confluence, Lucidchart, or similar Experience in US healthcare or healthcare insurance domains is strongly preferred Background in behavioral health, credentialing or claims workflows, or EHR systems is a plus Based in Pune and open to hybrid work (2–3 days/week onsite) Immediate joiners highly preferred What We Offer Opportunity to work on a mission-driven product transforming behavioral healthcare in the US Transparent and collaborative work culture with direct access to leadership High ownership role with exposure to enterprise clients and strategic initiatives Hybrid flexibility and competitive compensation based on experience and skills HR will share additional benefits

Jira Consultant (Freelancing or 3 months contract) Pune,Maharashtra,India 4 years None Not disclosed On-site Full Time

Job Description: Job Description - Jira Consultant – Service Management Role Summary Design and implement Jira Service Management configurations to support IT change processes. Translate requirements into scalable workflows, approval routing, SLA definitions, automation rules, and dashboard/reporting solutions. Key Responsibilities Lead JSM project setup: issue types, request types, screens, permissions Design and build workflows for Normal and Emergency change types Define and configure SLAs, in-app reminders, and escalation rules Create and implement JSM Forms for conditional field logic Develop operational dashboards using native gadgets and JQL Collaborate closely with the Project Manager to validate configurations in UAT Document configuration decisions, best practices, and admin guide Qualifications & Skills Bachelor’s degree in Computer Science, Information Systems, or related 4+ years hands-on experience with Jira Service Management (Cloud Premium) Demonstrated expertise in Jira workflow design, SLAs, automation, and forms ITIL Foundation certification preferred Strong analytical skills; able to translate process requirements into Jira configurations Excellent collaboration skills for working with analysts, admins, and business users

Jira Administrator (Freelancing or 3 months contract) Pune,Maharashtra,India 2 years None Not disclosed On-site Full Time

Job Description: Job Description - Jira Administrator Role Summary Support the Jira Consultant with hands-on configuration tasks, lead UAT test cycles, conduct end-user/admin training, and own post-go-live stabilization and handover activities. Key Responsibilities Assist in configuring workflows, custom fields, screens, and permissions Execute UAT test scenarios, document defects, and coordinate fixes Deliver targeted training sessions for requesters, reviewers, and admins Create quick-reference guides, process flow diagrams, and training videos Monitor the Jira environment during hyper care; triage and resolve issues Transition system knowledge and configuration ownership to client admins Qualifications & Skills Bachelor’s degree in a technical or business discipline 2+ years as a Jira Administrator or Atlassian support role Strong understanding of Jira Service Management concepts (workflows, SLAs, forms) Experience developing test scripts and executing UAT for SaaS applications Excellent trainer and documenter, with the ability to simplify complex configs Responsive problem-solver during go-live and post-implementation support

Customer Success Lead pune,maharashtra,india 5 years None Not disclosed On-site Full Time

Job Description: Customer Success Lead Location: Pune (Hybrid) We are looking for a Customer Success Lead who combines strategic leadership with a hands-on, doer mindset. This role needs a hustler who isn’t afraid to get into the weeds, take full ownership of open threads, and drive outcomes with speed and clarity. You’ll lead a team of support professionals, work closely with our partners, and ensure that our customers — from SMBs to enterprise accounts — get the best possible experience with our B2B SaaS platform. What You’ll Do · Lead & grow the team : Manage and mentor a team of 3–4 (and growing) tech + functional support specialists. Foster independence, ownership, and career growth within the team. · Be hands-on : Roll up your sleeves and get into the details when needed — a true doer who balances strategy with execution. · Customer & partner interface : Own relationships with customers (directly for escalations and strategically) and manage close collaboration with our on-site partner support team. · Support operations : Drive SLA compliance and oversee 18x5 support coverage to ensure smooth handling of tickets and top-class support during onboarding and post-go-live phases. · Product pulse : Stay on top of all product updates (minor + major), maintain a deep understanding of stability, and ensure customer feedback is looped back effectively. · Prioritization & ownership: Stay proactive, keep full control of all open threads, and use judgment to evaluate true business impact of bugs, features, and issues in context of customer operations and product role. · Process & tools : Work with Zoho Desk, HubSpot Helpdesk, or equivalent ticketing systems to report on performance, automate workflows, and constantly improve efficiency. · Reporting : Share weekly updates, prepare and present monthly stats to leadership, and highlight insights for continuous improvement. · Leadership: Hustle with ownership — balance execution with strategy and inspire the team with excellent task management and communication skills. What We’re Looking For · 5+ years of experience in Customer Success / Support leadership for B2B SaaS products. · Strong experience working with US-based customers ; excellent communication skills. · Prior exposure to US healthcare or health insurance domain is a strong plus. · Proven ability to manage and scale a customer-facing support team . · Track record of handling both enterprise and SMB customers . · Proficiency in ticketing systems (Zoho Desk, HubSpot, or similar). · Strong analytical skills with an eye for operational efficiency. · Ability to adapt processes and operations as the company scales rapidly . · A doer mindset: proactive, hands-on, and able to keep tight control of all moving parts. · A hustler with excellent management skills, strong task ownership, and the ability to drive outcomes in a fast-paced environment. · An excellent communicator who can balance customer empathy with internal clarity.

Embedded Software Architect hyderabad,telangana 5 - 9 years INR Not disclosed On-site Full Time

You will be responsible for designing and developing software for embedded systems, from requirements to production and commercial deployment. This includes creating high-level software designs, detailed coding, and defining system architectural strategies and guidelines. You will analyze and enhance the efficiency, stability, and scalability of system resources, as well as interface with hardware design and development. Your role will also involve assessing third party and open source software, assisting in debugging and testing of embedded software systems, and reviewing code and design to provide feedback to team members. Additionally, you will lead and supervise development teams during the project lifecycle, maintain documentation of all design and development processes, and ensure the integration of the software with the hardware components of the embedded system. To excel in this position, you should have experience in Embedded Architecture and Industrial Protocol Stack Integration, with a focus on Deterministic Networking such as TSN and TTEthernet. It is essential to stay updated with the latest technologies and trends in embedded software architecture to drive innovation and efficiency in your work.,

QA Python Automation pune,maharashtra 5 - 9 years INR Not disclosed On-site Full Time

As a Senior QA Engineer, you will be responsible for ensuring the quality of software products through various testing methodologies. With 5 to 7 years of experience, you must have a strong understanding of Software Quality Assurance principles and processes. Your expertise in Agile Testing Methodologies and experience in working with Agile/Scrum development processes will be crucial in this role. Your primary responsibilities will include reviewing requirements, specifications, and technical design documents to provide valuable feedback. You will be expected to create detailed test plans and test cases, estimate testing activities, and prioritize testing tasks accordingly. Your ability to identify, document, and track bugs effectively will be essential in maintaining the overall quality of the software throughout the Software Development Life Cycle (SDLC). Experience in manual testing, API testing, and database knowledge are must-haves for this role. You will collaborate with cross-functional teams to ensure quality at every stage of the SDLC and identify and mitigate any risks related to quality or schedules. Monitoring quality assurance metrics and staying updated with new testing tools and strategies will be part of your routine tasks. Your problem-solving skills, analytical mindset, and excellent written and verbal communication skills will be valuable assets in this position. As a team player, you should be able to work efficiently with minimal supervision while contributing effectively to the overall quality assurance process.,