Business Analyst

Role Overview: As a Business Analyst, you will collaborate with stakeholders to gather, document, and analyze business requirements ensuring alignment with project goals and objectives. You will work closely with technical teams to translate business needs into functional specifications and user stories, ensuring that business goals are met. Analyzing the performance of implemented solutions, identifying areas for improvement, and recommending enhancements to optimize business outcomes will also be a key responsibility. Collecting and analyzing user feedback to provide actionable insights that drive product improvements and align with business needs is an essential part of the role. You will prepare comprehensive reports on project status, challenges, and solutions to ensure all stakeholders are well-informed. Addressing any business issues or challenges that arise by coordinating with cross-functional teams to deliver swift and effective resolutions is also a crucial aspect of the job. Developing user stories to support agile development processes and ensuring they accurately reflect business needs will be part of your responsibilities. Key Responsibilities: - Collaborate with stakeholders to gather, document, and analyze business requirements - Translate business needs into functional specifications and user stories - Analyze the performance of implemented solutions and recommend enhancements - Collect and analyze user feedback to drive product improvements - Prepare comprehensive reports on project status, challenges, and solutions - Coordinate with cross-functional teams to address business issues and challenges - Develop user stories to support agile development processes Qualifications Required: - Proven experience as a Business Analyst in an IT or related industry - Strong analytical and problem-solving skills with a keen attention to detail - Excellent communication and presentation skills - Knowledge of software development life cycles, web technologies, and IT infrastructure - Ability to work collaboratively in a team environment and manage multiple stakeholder expectations - Proficiency in the Microsoft Office Suite and experience with CRM or project management skills - Experience with enterprise software solutions and business process improvements - Familiarity with emerging technologies and trends in the IT sector - Experience working in agile environments - Familiarity with writing user stories is an added advantage,