Branch Relationship Manager

Role Overview: As a Relationship Manager at DBS Consumer Banking Group, your main objective is to deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients who have Assets Under Management (AUM) greater than or equal to INR 1 million. You will focus on managing and maintaining high customer satisfaction and service levels through proactive client engagement and relationship management. Key Responsibilities: - Acquiring and upgrading quality clients in branch locations to the Treasures segment - Deepening wallet share with existing customers - Achieving monthly and annual volume and revenue objectives - Activating e-Channels - Implementing product strategies effectively - Building client trust and loyalty through lifestyle and beyond banking propositions - Resolving customer queries and complaints promptly - Collaborating with colleagues and specialists - Ensuring compliance with operational standards and risk reviews Qualifications Required: - Minimum of 5 years of experience in a reputed bank - Proficiency in banking products - In-depth knowledge of the local market and competition - Certifications such as AMFI, IRDAI, FEDAI, and BCSBI - Graduate degree preferred Please note that the job is a full-time position based in Noida, Uttar Pradesh, India, under the job category of Relationship Management. The primary responsibilities include acquiring and engaging with high net-worth clients, driving revenue growth, ensuring customer satisfaction, and maintaining compliance with internal and regulatory standards.,