Branch Manager

As a Strategy & P&L Management professional, your role involves maintaining the Profit and Loss statement and Balance Sheet for the branch. You will execute the Branch Strategy in alignment with the overall Branch Banking strategy for the bank. Your focus will be on sustained revenue generation through cross-selling of TPP, RA, and BB products. Additionally, you will play a crucial role in liabilities mobilization by driving CASA portfolio growth in the Branch Catchment. Your commitment to delivering superior and consistent customer service will be evident through: - Efficient complaint management within specified TATs - Driving high service scores - Conducting customer engagement programs and marketing events - Ensuring the proper implementation of CRM by the Sales, Relationship & BSD departments Strengthening systems, controls, and processes will be a key aspect of your responsibilities. This includes: - Ensuring the upkeep of the Branch and ATM - Liaising with respective teams for effective Fraud Management within the cluster - Ensuring branch compliance with Banks policies and processes - Timely submission of MIS reports - Ensuring the safety and security of the Bank and customer's assets You will play a critical role in meeting audit-related deliverables both internally and externally, as per the prescribed norms. Moreover, you will ensure role clarity to employees in the branch to manage attrition effectively. In terms of performance management, you will: - Track and monitor daily productivity and book movement of the branch - Collaborate with the HCM Business partner for periodic reviews of performance of executives in the Branch - Identify training needs if required - Monitor and enable the achievement of goals and key performance indicators for direct reports - Ensure the effective implementation of the performance management process in the section Your role also involves ensuring training and development within the team by nurturing talent through: - Guidance - Ongoing feedback - Coaching - Development opportunities to individuals to enable them to achieve the defined goals Note: No additional details about the company were mentioned in the job description.,