Branch Crm Executive

Panacorp Software Solutions

3 - 8 years

2 - 5 Lacs

nagercoil nagercoil

Posted:None| Platform:

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Skills Required

market quality customer relationship customer service relationship management crm relationship building cold calling loyalty customer engagement crm software business development sales marketing inside sales lead generation internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Branch CRM Executive to join our team at Panacorp Software Solutions. The ideal candidate will have 3-8 years of experience in the IT Services & Consulting industry.

Roles and Responsibility

Manage and implement effective customer relationship management strategies to enhance customer engagement.

Develop and maintain strong relationships with customers to identify their needs and provide tailored solutions.

Collaborate with cross-functional teams to ensure seamless execution of customer-centric initiatives.

Analyze customer feedback and market trends to inform business decisions and drive growth.

Identify and pursue new business opportunities to expand the customer base.

Provide exceptional customer service to ensure high levels of satisfaction and loyalty.

Job Requirements

Proven experience in customer relationship management, preferably in the IT Services & Consulting industry.

Strong understanding of customer needs and market trends, with the ability to apply this knowledge to drive business growth.

Excellent communication and interpersonal skills, enabling strong relationship building with customers and stakeholders.

Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

Experience with CRM software and systems, demonstrating proficiency in managing customer interactions and data.

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