Position / Designation
Branch Business Manager Secured & Unsecured Lending Business
Grade
Employment Type
All Employment Type
Reporting to
Designation & Grade
State Business Manager Secured & Unsecured Lending Business
No. of Reportees,
Designation & Grade
5 RMs / BSMs; 1 Collections Officer
Main Tasks & Areas of Responsibility
- Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget
- Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.
- To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
- To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning
- To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
- To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.
- To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.
- To Watch closely the Competition activities and report the same to the Zonal and National teams.
- To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.
- To Attract & Retain High Performers in the Team.
- To Retain existing live loan customers.
- To effectively liaison with law authorities for resolving conflicts if any.
Skills and Exposure
- A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.
- Proven ability to Recruit and Retain high performing RO/RM/BSMs.
- Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.
- Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure.
- Excellent interpersonal and verbal communication skills
- Ability to Work & Deliver business targets under pressure
- Working knowledge of Collections/ Recoveries.
- Be Accountable for Portfolio Quality of the Location.
Special Requirements (If any)
Direct team managing experience mandatory
Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.
Job Location / State
Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh,
Compensation Band
As per policy
Entitlements
As per policy
Stake Holders
Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams
Educational Qualification / Technical Certification
Any UG/PG or MBA
Skill Sets
Experience in Home Loans / Mortgages, with team handling skill sets.
Communication Skills
Good oral, written and presentation skills
Experience
5+ years of overall experience
Behavioral Competencies
Uncompromising ethical standards and discipline expected