201 Jobs in Hoshiarpur

Role & responsibilities Export /Import Logistics Coordination - Ocean , AIR & LCL Knowledge of Export-Import trade Lane Container Planning & Placement in coordination with carrier & Freight forwarder Knowledge of Customs clearance & Export benefits Pre & Post Export documentations compliance Knowledge of Letter of Credit/ Incoterm/ HS code Shipment tracking & Follow ups with carrier/ forwarders Exhibitions Shipment & Cross country movement Excellent communication & Liaoning skill Preferred candidate profile Job Title/Grade: Deputy Manager Education Qualification: Any Graduate, MBA/ PGDM in any specialization Experience Min 5-8 years Location: Hoshiarpur

Job Title: Inside Sales Representative Location: On-site – Delhi Office Company: TXT ELD (Canada-based) Industry: Transportation Technology / Fleet Management Employment Type: Full-Time About Us: TXT ELD is a leading Canadian provider of electronic logging devices (ELDs), dashcams, and GPS trackers for reefer and dry trucks across North America. Our technology supports transportation companies in staying compliant, efficient, and connected. As we expand our operations, we're building a dynamic sales team in our new Delhi office to engage and grow our North American customer base. Job Summary: We are looking for motivated Inside Sales Representatives to join our Delhi team. You will be responsible for prospecting, qualifying leads, and closing sales over the phone or through digital channels. This role involves working during North American business hours and directly contributes to the growth of TXT ELD’s customer base across the U.S. and Canada. Key Responsibilities: Contact potential transportation and logistics companies via phone, email, and CRM tools Understand client needs and present suitable ELD, dashcam, and tracking solutions Follow up on leads, manage pipelines, and close deals to meet monthly sales targets Maintain accurate records of calls, sales, and client interactions in the CRM Coordinate with the Canadian team to ensure smooth onboarding and client satisfaction Stay updated with industry trends, competitor offerings, and regulatory changes (FMCSA, DOT, etc.) Qualifications: 1–3 years of inside sales or telesales experience (preferably in international or tech sales) Excellent verbal and written communication skills in English Ability to work night shifts (aligned with North American time zones) Strong persuasion and negotiation skills Experience with CRM tools like Salesforce, Zoho, or HubSpot is a plus Understanding of the North American trucking/logistics industry is a bonus What We Offer: Competitive base salary + attractive commissions Training and onboarding on North American transportation compliance and sales practices Career growth opportunities in a fast-growing global company Collaborative and high-performance work culture Work Hours: Night Shift (Aligned with Eastern/Central/Pacific Time Zones – North America) Office Location: Delhi (on-site) How to Apply: Send your resume to hr@txtesolutions.com with the subject line: Inside Sales – Delhi Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Paid sick time Compensation Package: Bonus pay Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Evening shift Night shift US shift Weekend availability Ability to commute/relocate: Hoshiarpur, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: Inside sales: 1 year (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Job description Troubleshoot and resolve various hardware and software issues. Assist in the movement and set up of hardware. Answer emails and phone calls in a timely manner Assist with software set-up and configuration, and desktop hardware. Offer support with android tablets and applications. Exceptional customer service skills with the demonstrated ability to build long term relationships. Exceptional communication skills, both written and verbal. Ability to excel in a team-focused environment. Excellent problem-solving skills combined with a demonstrated ability to learn new technologies and processes. Ability to juggle multiple responsibilities under tight deadlines. You have demonstrated your ability to function effectively in a fast-paced, multifaceted environment. You have strong analytical and decision-making abilities. Requirements: College degree in any field. excellent communication skills - English and Punjabi is must. Thorough understanding of MS-Office, Windows and android Have strong organizational and problem-solving skills. Be customer service oriented and have the ability to multitask and work in a fast-paced environment. Able to work independently and in a team environment. Commitment to travel as needed. Experience of 1 year is an asset. freshers are also welcome, with excellent communication skills. only applicants from New Delhi are preferred. Language: English, Hindi, and Punjabi (Must) Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Paid sick time Shift: Day shift Evening shift Morning shift Night shift Rotational shift US shift Work Days: Monday to Friday Weekend availability Ability to commute/relocate: Hoshiarpur, Punjab: Reliably commute or planning to relocate before starting work (Required) Language: Punjabi (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Vertical: Motor Agency (agency channel) Education: Graduation (any) Location - Hoshiarpur ,Punjab Experience - Min 1 year experience in Agency Channel Role & responsibilities Recruiting agents, regular sales training for general insurance policies Achieving targets, maintaining client & agent relations. Agent licensing, tracking, and activation. Preferred candidate profile: Female candidates is preferred. share me your updated resume to: Khushbu.bansal@ext.icicilombard.com

We are seeking a proactive and customer-focused Relationship Manager to drive quality business sourcing, maintain strong persistency, and ensure exceptional customer service. The ideal candidate will build long-term relationships with clients, support sales efforts, and consistently deliver on performance goals while adhering to company policies. This role requires a dedicated team player who is meticulous with reporting and committed to client satisfaction. Roles and Responsibilities Timely attend to all service appointments and ensure high-quality business is sourced consistently. Maintain persistency rates as per business targets. Accurately and timely update the status of all appointments and activities within the system. Cultivate and nurture long-term relationships with customers, acting as their trusted relationship manager. Support Sales Professionals (SPs) in conducting thorough needs analyses for clients and converting sales opportunities. Consistently deliver on all parameters outlined in the individual Goal Sheet. Adhere strictly to all company policies and procedures, providing needs-based selling support to customers. Act as a collaborative team player, diligently reporting the number of applications logged for the business every day to the reporting manager. Ensure a high level of persistency and provide outstanding customer service to all clients. Mandatory Qualifications Proven experience in a relationship management or customer service role, preferably within the financial services or insurance industry. Demonstrated ability to source quality business and maintain persistency. Strong communication and interpersonal skills, with a focus on building rapport and trust with clients. Excellent organizational skills and attention to detail for accurate system updates and reporting. Ability to work effectively as an individual contributor and a team player. Goal-oriented with a track record of consistently meeting or exceeding targets. High level of integrity and adherence to company policies. Preferred Qualifications Experience in the insurance sector, particularly with life insurance products. Bachelor's degree in Business, Finance, or a related field. Experience supporting sales teams and performing needs analysis.

Looking for RM for handling Portfolio of HNI and Super HNi clients , either existing or acquiring new portfolio.

Looking for RM for handling Portfolio of HNI and Super HNi clients , either existing or acquiring new portfolio.

Roles & Responsibilities:- 1. Enquiry/Lead Generation:- To generate enquiries and convert them in sales to achieve sales targets. 2. Field Visits:- Meeting with potential and existing customers and Providing them transportation solution with VE products 3. Liaison with Financers:- Support customers in vehicle financing and making good rapport with financers. 4. Feedback and Report :- Sharing enquiries with DSM, providing feedback of hot enquiries and day to day sales activities. 5. Achievement of Sales Target and Pipeline:- Achieving sales target provided by DSM and keep pipeline ready for new customers 6. Customer Support and Product Knowledge:- Providing detailed description of product to customer, do the needed analysis and suggest the best product in Order to increase customer satisfaction. 7. Promotional Activities and Cold Calling:- Execution of promotional activities in the area allocated (e.g. Loan Mela, Demo, Campaign, Customer meet etc.)

We are seeking a highly motivated and articulate Telly Caller to join our sales and lead generation team. The primary responsibility of this role will be to make outbound calls to prospective clients, introduce our digital marketing services, qualify leads, and schedule appointments for our sales representatives. The ideal candidate will have excellent communication skills, a persuasive personality, and a genuine interest in digital marketing. Job Type: Full-time Pay: ₹6,000.00 - ₹8,000.00 per month Schedule: Fixed shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Job Accountabilities - Ensure implementation of operational discipline and HSEF procedures on the plant floor Coordinate PSM initiatives at the plants (MSDS, P&ID updating, MOC tracking, Up to date documentation) Coordinate workplace safety at the plant level. Support the plant manager in ensuring compliance and improvements to norms and standard To ensure 100% compliance in OMPRO. Prepare /Review MIS (Variance reports) and Management review presentations. Support plant manager in annual budgeting exercise. Material coordination and purchase of chemicals, catalyst and consumables To lead shutdown planning. Provide guidelines to eliminate quality deviations Ensure correction of key repetitive process deviations through Root cause Analysis and also ensure that maintenance failures are addressed thru RCA To priorities planned and unplanned maintenance activities. Contribute to process studies for equipment failure. Plan improvement trials w.r.t higher throughput, change of raw material, better yield, lower energy consumption and new products & packaging , less downtime w.r.t. maintenance and set-up time Propose and implement learning and development initiatives at the plant level Prepare plant level training module and impart training and SSCA Communicate instructions through plant rack-up, review meetings, and provide direction to shift staff and deputies. Support Plant manager in CSR activities Ensure shift staff competency as per training system needs Understand customer requirements and translate to improve processes thru marketing / Market technical services and reduce customer complaints. Develop day superintendent / engineer as a successor to him for production manager Skill & COmpetencies - Problem solving and analytical ability Planning & Decision making Skills Strong inter-personal skill Excellent communication skill Leadership Qualities Time Management Skills Education Required - B.E. / B.Tech (Chemical Engineering) Must Have - Candidate must possess an experience of Operation / Production in PSF plant. Show more Show less

Role & responsibilities : Key Responsibilities: Create and post content (images, videos, stories, reels) across Instagram, YouTube, LinkedIn, and other platforms Assist in planning social media calendars and campaigns Collaborate with the team to brainstorm ideas for digital content Analyze basic performance metrics and suggest improvements Handle basic editing using tools (Canva, CapCut, etc.) Manage post schedules and respond to comments/messages Use Excel/Word to maintain content plans and reports Required Skills & Qualifications: Educational Background: Any Bachelors degree or MBA with a focus in Marketing Communication: Good verbal and written communication skills Technical Skills: Basic knowledge of MS Excel , MS Word , and Financial Accounting Management Social Media Interest: Passion for social media trends, reels, shorts, and digital branding Learning Attitude: Eagerness to learn new tools and improve content creation skills Personal Traits: Self-motivated, creative, and proactive with a strong sense of initiative

Role & responsibilities : Key Responsibilities: Create and post content (images, videos, stories, reels) across Instagram, YouTube, LinkedIn, and other platforms Assist in planning social media calendars and campaigns Collaborate with the team to brainstorm ideas for digital content Analyze basic performance metrics and suggest improvements Handle basic editing using tools (Canva, CapCut, etc.) Manage post schedules and respond to comments/messages Use Excel/Word to maintain content plans and reports Required Skills & Qualifications: Educational Background: Any Bachelors degree or MBA with a focus in Marketing Communication: Good verbal and written communication skills Technical Skills: Basic knowledge of MS Excel , MS Word , and Financial Accounting Management Social Media Interest: Passion for social media trends, reels, shorts, and digital branding Learning Attitude: Eagerness to learn new tools and improve content creation skills Personal Traits: Self-motivated, creative, and proactive with a strong sense of initiative

Job Requirements Job Requirements Job Title: Relationship Manager-NRI Department: Retail Banking Job Purpose The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives. Roles & Responsibilities Inform customers of new products or product enhancements to further expand the banking relationship. Coordinate with other functional teams to provide seamless access to other products. Ensure the enhancement of customer value by understanding and providing customized solutions. Maintain updated and accurate relationship records for assigned customer accounts. Penetration of group or family accounts of the existing mapped base Track customer complaints, queries and turnaround times for customer satisfaction. Plan and conduct special sales initiatives and events for prospective and existing corporations. Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Education Qualification Graduation: Any Graduation. Post-graduation: Any Post-graduation Experience: 5 to 10 years of relevant branch banking experience. Show more Show less

Appointment of Life Insurance Agents. - Sales Insurance Individually and through Agents. - It is Completely a field job. Insurance Sales job- Life Insurance, Marketing Fixed salary and incentives and PF Call on 7985750211 for interview schedule Required Candidate profile At least 1 year experience in Sales - Ready to go in field - Should be ready to work under pressure

Job description Only Cattle Feed Related Candidate will be Considered Key Responsibilities: Develop potential markets for Kasafeed Mills India Pvt. Ltd. identifying and targeting new business opportunities. Build and strengthen the distribution network in strategic areas to maximize market reach. Monitor and manage purchase and sales channels , ensuring smooth coordination with channel partners. Drive brand awareness through targeted customer engagement and promotional efforts. Conduct regular competitor analysis to stay ahead in the market and adapt strategies accordingly. Enhance both brand value and market value of Kasafeed Mills India Pvt. Ltd through strategic initiatives. Appoint and nurture a strong network of distributors to ensure effective market penetration. Consistently achieve or exceed sales targets and goals within assigned territories. Establish, maintain, and expand a loyal and growing customer base . Provide dedicated support and services to meet the needs of existing customers . Explore and implement diverse routes to market to create new business avenues. Design and execute innovative sales strategies to drive higher volumes and profitability. Personally manage key major customer accounts , where required. Gather and evaluate customer feedback and conduct market research for strategic insights. Meet regional sales and financial objectives by forecasting demand, preparing budgets, analyzing variances, and initiating timely corrective actions. Recommend and implement brand promotion activities to boost visibility and customer engagement. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Work Location: Remote

Overview (Job Overview): CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities Key Metrics Sec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation Rate Responsibilities: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications Qualifications: Key Capabilities / Competencies FMCG Sales and Distribution Model Computer - Excel, Word, Outlook Local language (good to have) and Basic English Data proficiency - ROI Model Skills Negotiation Communication People management Time Management Critical Thinking Analytical Ability Problem Solving Key Interfaces Internal Area Sales Manager Market Development Manager Sales Development Manager Revenue Manager Supply Chain Manager Unit Finance Manager Unit HR Manager External Customers Distributors Salesmen | 3rd Party Qualifications Any under graduation or Post Graduation Experience 4 Years FMCG/ Similar Sales and Distribution Show more Show less

Exp of Cattel Feed, and Tracking purchase & sale Channel Dealing with Dealer and Distributor Channel, Setting sales targets for individual A.B.M Increase business opportunities through various routes of the market Required Candidate profile Salary :- up to 9.6 LPA Fixed + 4 LPA Variable Qualification: - Preference to MBA(Sales/Marketing) / B.Sc (Agriculture) / Any Graduate or Post Graduate.

Role: Cluster Manager Location: Chandigarh, Ludhiana, Jalandhar, Hoshiarpur, Moga, Ambala, Mohali (1 each) CTC: Up to 10.5L Exp: 5–7 yrs Vertical: Banca/Yes Bank Must have Open Architecture & Life Insurance exp, preferably with Pvt LI & SFBs.

LOCATION AMBALA MOGA MOHALI LUDHIANA HOSHIARPUR JALANDHAR BANCA CHANNEL AGE 38 MAX CANDIDATE FROM TEAM HANDLING LIFE INSURANCE COMPANY (BANCA) CTC 10.5 L MAX KINDLY SHARE YOUR CV ON Orange.naukri05@gmail.com OR 9315288402 @RAVEENA CHHABRA

Overview (Job Overview): CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities Key Metrics Sec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation Rate Responsibilities: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications QualificationsKey Capabilities / Competencies 1. FMCG Sales and Distribution Model 2. Computer Excel, Word, Outlook 3. Local language (good to have) and Basic English 4. Data proficiency ROI Model Skills 1. Negotiation 2. Communication 3. People management 4. Time Management 5. Critical Thinking 6. Analytical Ability 7. Problem Solving Key Interfaces Internal Area Sales Manager Market Development Manager Sales Development Manager Revenue Manager Supply Chain Manager Unit Finance Manager Unit HR Manager External Customers Distributors Salesmen | 3rd Party Qualifications - Any under graduation or Post Graduation Experience - 4 Years FMCG/ Similar Sales and Distribution QualificationsKey Capabilities / Competencies 1. FMCG Sales and Distribution Model 2. Computer Excel, Word, Outlook 3. Local language (good to have) and Basic English 4. Data proficiency ROI Model Skills 1. Negotiation 2. Communication 3. People management 4. Time Management 5. Critical Thinking 6. Analytical Ability 7. Problem Solving Key Interfaces Internal Area Sales Manager Market Development Manager Sales Development Manager Revenue Manager Supply Chain Manager Unit Finance Manager Unit HR Manager External Customers Distributors Salesmen | 3rd Party Qualifications - Any under graduation or Post Graduation Experience - 4 Years FMCG/ Similar Sales and Distribution Key Metrics Sec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation Rate Responsibilities: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfaction Training & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targets Distributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies

Company Description We suggest you enter details here Role Description This is a part-time remote role for a Sales and Marketing Specialist at Dashmesh Educational Society. The specialist will be responsible for communication, customer service, sales, training, and sales management activities on a daily basis. Qualifications Communication and Customer Service skills Sales and Sales Management skills Training skills Strong interpersonal and negotiation skills Experience in marketing or sales roles Knowledge of the education sector is a plus Bachelor's degree in Marketing, Business, or related field Show more Show less

Company Description Billa Bricks Industries Role Description This is a full-time on-site role for a Driver at Billa Bricks located in Hoshiarpur. The Driver will be responsible for car driving ,and providing excellent customer service. Qualifications Car Driving and good driving skills Communication skills Ability to work in a fast-paced environment Attention to detail and safety-conscious mindset Show more Show less

Roles and Responsibilities Ensure smooth operation of paint shop equipment, including conveyors, ovens, and robots. Conduct regular inspections to identify potential issues and implement preventive measures. Develop and maintain documentation for maintenance procedures, schedules, and records. Collaborate with team members to resolve technical problems and optimize production processes. Provide training to junior technicians on electrical systems, PLC programming, and troubleshooting techniques.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.